Customer reviews of Mon coin santé

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews

Summary of reviews

The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.

4 star reviews

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Andre S.
Rating: 4 out of 5
following a purchase from 01/10/2022
The only problem is that you can't re-select the same items from your previous orders for a new order.
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Marie-Therese T.
Rating: 4 out of 5
following a purchase from 13/09/2022
Easy to search on the internet and order received quickly.
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berit S.
Rating: 4 out of 5
following a purchase from 05/09/2022
Easy to use the website. Fast shipping. Only problem is that you can only order two of the same product in an order.
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Marie T.
Rating: 4 out of 5
following a purchase from 01/09/2022
Awesome! I love your online pharmacy and have been a customer for 4 years now.
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Georges S.
Rating: 4 out of 5
following a purchase from 22/08/2022
The only regret is that you can only order one item. The price of delivery is then much higher than that of the order.
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Thomas C.
Rating: 4 out of 5
following a purchase from 15/08/2022
I've been ordering regularly from China for the last 2 years, no worries, very satisfied with your service. One comment, last time we bought 6 cans of Gallia milk powder. But China has introduced a new rule: if the weight of the powdered milk exceeds 5kg, a doctor's prescription is required to justify the import of powdered milk. Customs clearance was complicated. It would be nice if a notice on the mon coin santé website warned us before purchasing.
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Andre S.
Rating: 4 out of 5
following a purchase from 19/07/2022
Great service, fast and efficient, small problem already mentioned in the past the site is not always easy to access directly, not all links are good.
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davide O.
Rating: 4 out of 5
following a purchase from 09/06/2022
Intresting prices, reliable deliveries, I live in Italy.\nI would like to find on line Amstrong and PizBuin solar protection. Thanks Regards.
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Mahmoud B.
Rating: 4 out of 5
following a purchase from 07/06/2022
I received my order.
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DANIELLE G.
Rating: 4 out of 5
following a purchase from 15/05/2022
Ras compliant products
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anne-marie S.
Rating: 4 out of 5
following a purchase from 07/04/2022
Hello, it is more difficult since these last months to make the orders, moreover, I would prefer to receive your emails IN FRENCH... Thank you.
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Sylvain R.
Rating: 4 out of 5
following a purchase from 10/04/2022
CLEAR
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Nathalie L.
Rating: 4 out of 5
following a purchase from 28/02/2022
Nothing to complain about, except perhaps the fact that the tubes of granules arrived in a plastic bag rather than in a box. A pity, but maybe it's better for the planet?
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Eleonore M.
Rating: 4 out of 5
following a purchase from 03/03/2022
Good product and fast delivery
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Hugues D.
Rating: 4 out of 5
following a purchase from 23/02/2022
I am perfectly satisfied, one exception however, the shipping rates are far too expensive!
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georges C.
Rating: 4 out of 5
following a purchase from 12/02/2022
quality products perfect delivery conditions product prices a little high
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Hans V.
Rating: 4 out of 5
following a purchase from 07/02/2022
yes
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Catherine D.
Rating: 4 out of 5
following a purchase from 07/02/2022
We were pleasantly surprised that our order of 4 boxes of Perubore was processed so quickly. Unfortunately, U.S. Customs refused to clear our order and sent it back to you yesterday, Tuesday February 15, according to the e-mail we received. You should therefore receive it in a few days. We're really sorry not to be able to get this Perubore, which helps so much with congestion. Would it be possible to receive a refund for this order? Thank you for your understanding and for keeping us informed of your receipt of this order.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 30/01/2022
I received my order a little earlier than expected. Everything was in order. I noticed a lot more paperwork than usual, but that must be due to the fact that we are no longer in the EU. I hope I can continue to buy from you as I have done for some time.
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dany D.
Rating: 4 out of 5
following a purchase from 24/01/2022
Fast delivery and very reliable
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Françoise M.
Rating: 4 out of 5
following a purchase from 20/12/2021
CLEAR
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Amandine D.
Rating: 4 out of 5
following a purchase from 17/12/2021
Stock request, quick response and perfect order! Thank you so much!
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Chouaib K.
Rating: 4 out of 5
following a purchase from 14/12/2021
Hello, when I ordered the product, I thought I had paid everything. The 19.26 euro shipping fee is nowhere near what I paid to receive the package. DHL charged me another $40. The advice I can give you is to inform customers when they buy that there are additional charges from DHL on arrival.\nHappy Holidays!
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Marta F.
Rating: 4 out of 5
following a purchase from 12/11/2021
I am satisfied with your agility in solving the problem in order to finalize my last order. \nI am also pleased with your service, in general, and with the speed in delivering the orders to my home.
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ISABELLE T.
Rating: 4 out of 5
following a purchase from 05/11/2021
The site is good, I'm satisfied with my order and the delivery which was well done and in a correct time. On the other hand, it's just a shame not to have found some products (some brands are not very complete in what is offered). *** (from 01)
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Dhamrongsak P.
Rating: 4 out of 5
following a purchase from 12/11/2021
Everything is good but not perfect, good price and fast delivery ... but the product did not correspond to the order. I had ordered One Touch Delica Lancets and got One Touch Delica "Plus" Lancets... Fortunately, they are compatible. Apart from that, the prices have gone up since I ordered them.
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olimpia H.
Rating: 4 out of 5
following a purchase from 31/10/2021
Fantastic service. Shipped goods arrived faster than expected, to Australia.\nMany thanks\nOH
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Andre S.
Rating: 4 out of 5
following a purchase from 16/10/2021
Not always easy to navigate on the ordering site when looking for products.
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zohra M.
Rating: 4 out of 5
following a purchase from 17/10/2021
Satisfied with the products I order and the delivery time, except for the postage, is a bit expensive, so I don't insist on ordering often,
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Sandrine D.
Rating: 4 out of 5
following a purchase from 12/10/2021
quick order but the site is difficult to navigate
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Daphne Thirza V.
Rating: 4 out of 5
following a purchase from 27/09/2021
Your service is excellent. *** is very friendly and efficient, always trying to find solutions and help: I really appreciate your pharmacy and your efforts to satisfy the customer. \nI would have liked to give you 5 stars, which you otherwise deserve, except, unfortunately, for a problem I had to deal with this time, notably when paying with my credit card: from now on, you need to have a code delivered by the bank to be able to do so (mine was rejected without my knowing why). I had understood that this new measure stemmed from a regulation imposed by the EU, but when I placed another order over the phone, elsewhere in France, without needing to provide a code, I realized that these reinforced security measures are optional. As an elderly person living outside France, I was obliged to contact the French bank which had issued my card, but which was of no help to me. The only solution was to send a cheque (fortunately, I have a chequebook), which meant I had to travel to post it. And since customers with credit cards issued in non-EU countries are not subject to this constraint, how is the security of their card any better? I hope that the people in charge of Mon Coin Santé will take into consideration my remarks, which have only one positive aim, that of facilitating the transaction for all customers. \Otherwise, I'm extremely satisfied. I would also add that the products are very well packaged, everything arrives quickly and in perfect condition. Bravo! and thank you!
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Nadia L.
Rating: 4 out of 5
following a purchase from 27/09/2021
One of the items I bought expires in November, I'm disappointed that the date is so close.
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Bernadette M.
Rating: 4 out of 5
following a purchase from 14/09/2021
Homeopathy too expensive. You raised the prices a lot at the beginning of the year, all at once. As a result, I'm ordering far less!
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Raphaelle L.
Rating: 4 out of 5
following a purchase from 19/09/2021
Order sent super fast, well packaged and error-free so far, despite the international delivery! The only downside would be the shipping costs, which are extremely high for the US.
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Jean-Patrice G.
Rating: 4 out of 5
following a purchase from 06/09/2021
I order homeopathy because you always have to order tubes when you go to any pharmacy. It's a pity that compound aconitum is always missing, but apart from that there's no need to go anywhere.
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Maureen B.
Rating: 4 out of 5
following a purchase from 15/08/2021
Good and fast but postage Cher!
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GEORGES L.
Rating: 4 out of 5
following a purchase from 02/08/2021
My experience is fairly brief, but so far so good
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davide O.
Rating: 4 out of 5
following a purchase from 12/07/2021
the service is good, but with the last web site update I lost the history of all orders made in the past.\nThis was not a great idea!
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Valerie D.
Rating: 4 out of 5
following a purchase from 03/07/2021
My experience has been good. Online ordering is very easy. Postage is expensive though. But I don't know if you have any other options than those proposed. \I live in the UK. I was wondering how to reclaim VAT.
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Brigitte C.
Rating: 4 out of 5
following a purchase from 22/06/2021
Always happy with min clin santé. \nRapid, efficient. Good adviceJust once I received the wrong form of a product (tablets instead of effervescent tablets). The company was willing to exchange, but I had to send it back and recommend it. \Otherwise top-notch
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