The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Previously, it was necessary to spend 50 euros to get free shipping and the order would arrive at home; now it's 70 euros and we still have to go out to get our order.
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Hen Y.
Rating: 3 out of 5
following a purchase from 22/02/2026
The shipment arrives fast, but the receipt send to the international courier doesn't separate shipping cost from product cost and therefore cause a custom payment and delay release from the local customs
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OR K.
Rating: 3 out of 5
following a purchase from 08/01/2026
The product is fine, but your shipping company UPS is terrible! They charged me unjustified ransom for releasing the package! Please never use them again!
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Deborah C.
Rating: 3 out of 5
following a purchase from 21/10/2025
My eye drops had a shorter expiry date than I wanted. Otherwise, it was fine.
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Hendrik H.
Rating: 3 out of 5
following a purchase from 11/10/2025
I was not informed about the progres of the shipping
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Sighle S.
Rating: 3 out of 5
following a purchase from 04/08/2025
It took one week to arrive
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Soma A.
Rating: 3 out of 5
following a purchase from 28/06/2025
I would like to order two or three of the same, But the function didnt work.
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Steffen J.
Rating: 3 out of 5
following a purchase from 26/05/2025
God
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Mariette P.
Rating: 3 out of 5
following a purchase from 29/03/2025
Perfect
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Edita V.
Rating: 3 out of 5
following a purchase from 19/03/2025
5 stars
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Daniel N.
Rating: 3 out of 5
following a purchase from 16/02/2025
Good. Sad that the transport costs three times more then the medicine.
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Fanny S.
Rating: 3 out of 5
following a purchase from 11/02/2025
Excellent service. Fast and reliable, I recommend mon coin santé.
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Nicole C.
Rating: 3 out of 5
following a purchase from 30/11/2024
I have received the Shipment in a timely manner, but inside the Prostaphane package, one pill is obviously leaking - I am unsure if the whole package was not kept in a suitable condition (temperature, humidity) and if the efficacy is compromised. Can you please get back to me regarding this issue ([email protected]) Thank you.
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Judith W.
Rating: 3 out of 5
following a purchase from 05/12/2024
Product is great but DHL delivery was dreadful. It took 4 tries to have it delivered (unsuccessful and frustrating) and phone call with a real person to get your product to a place where I could pick it up.
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Margaret R.
Rating: 3 out of 5
following a purchase from 14/11/2024
It took too Long to deliver the product considering the cost i have paid for it to be delivered. consider also using companies which Can deliver in the evening to avoid people having to go fetch their stuff at the post Office because PostNord only deliver during the day when everyone is at Work .
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Olivera M.
Rating: 3 out of 5
following a purchase from 29/04/2024
Two Stodaline ordered. 1 was smashed up.
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Maria S.
Rating: 3 out of 5
following a purchase from 24/04/2024
The product is very good, but the receivement was bad.
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Justina B.
Rating: 3 out of 5
following a purchase from 06/04/2024
Great turn around time from France to the U.S. but expensive shipping . I wish they would let you order more at time which then would save on shipping!
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Alex T.
Rating: 3 out of 5
following a purchase from 16/03/2024
The service is good
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Piotr B.
Rating: 3 out of 5
following a purchase from 01/02/2024
Long last shipment and no response about asking about order status.
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Françoise B.
Rating: 3 out of 5
following a purchase from 13/02/2024
The letter carrier deliberately delayed delivery until Monday, even though I was at home on Saturday, because he was in a hurry! And it's not the 1st time the Post Office has done this. Choose another more reliable carrier. RAS for the contents of the parcel itself
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Response from Mon coin santé
Hello Françoise, thank you for your feedback on our Mon coin santé website. We are very sorry to hear that you have encountered problems with the delivery of your parcel by La Poste. However, we are pleased to read that you were satisfied with the contents of your parcel. We take note of your comment and will pass on the information to our services. Thank you for your confidence. Kind regards."
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François V.
Rating: 3 out of 5
following a purchase from 15/01/2024
Ordered and received 3 Atepadene boxes. Validity reduced to June 2024 much too short...5 months.
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Response from Mon coin santé
Hello François, thank you for your review of Mon coin santé. We are sorry to hear that you have encountered a problem with the validity of the products you ordered. We will pass on your comment to our team so that it can be taken into account in our future supplies. We thank you for your confidence and hope to see you soon on our site. Sincerely, The Mon coin santé team.
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Elbahji A.
Rating: 3 out of 5
following a purchase from 20/12/2023
Very good value for money. The delivery time was 5 days late.
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Response from Mon coin santé
Thank you for your positive review of Mon coin santé. We are delighted that you have appreciated our value for money. Concerning the delivery delay, we do our best to respect the announced deadlines, but it can happen that unforeseen events occur. We take note of your feedback and will strive to improve this point in the future. Thank you again for your trust and support.
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Claire L.
Rating: 3 out of 5
following a purchase from 14/10/2023
I'm taking my stars away because the shipping costs are very high compared with other sites. But that's the only criticism I'd make. The service is fast and perfect.
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Michele C B.
Rating: 3 out of 5
following a purchase from 25/09/2023
Order delivered quickly to the United KingdomBut the delivery costs are too highUnfortunately I am obliged to order occasionallyThe pharmaceutical product delivered was recommended to me by an Italian friend.
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Gennady K.
Rating: 3 out of 5
following a purchase from 01/09/2023
Registration on the website and shipping - excellent; Delivery is disgusting.
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Pierre G.
Rating: 3 out of 5
following a purchase from 20/08/2023
I really appreciate your pharmacy but every other time, there's a zealous customs employee who takes the pills and destroys them. Also the last delivery made by DHL, they left the delivery on the front gantry which is 2 meters from the sidewalk, they could have easily left the box between the doors.
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georges S.
Rating: 3 out of 5
following a purchase from 22/10/2022
many difficulties to place order, because you do not accept the payment by the means E-CARTEBLEUE (nomad of the postal bank!!!!!!!!!nune answer SVP\nMERCI
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Séverine M.
Rating: 3 out of 5
following a purchase from 04/03/2022
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
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Tania A.
Rating: 3 out of 5
following a purchase from 22/11/2021
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
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Andre S.
Rating: 3 out of 5
following a purchase from 04/11/2021
Navigation on the site is slow and not easy, for example when you want to reorder based on subsequent orders you can not change the quantities you want and are forced to recommend the same quantities and can not add or redo the quantities or other items more or less on your previous order!!!!
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Salim R.
Rating: 3 out of 5
following a purchase from 23/09/2021
Is okay they can focus on the order I've sent !\nThey've send different medication spasfon as I've used buy!!
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Jennifer C.
Rating: 3 out of 5
following a purchase from 25/08/2021
I am always satisfied with products from you but this last time the delivery courier was horrible. It took me over five days to sort it out and several trips. The courier was ***.
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Marc P.
Rating: 3 out of 5
following a purchase from 22/02/2021
The order went well but the medicine boxes were not sufficiently protected in the parcel and the tablets were in crumbs and dust in the tubes on arrival. I sent an email about this but never received a reply.
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Acheteur vérifié
Rating: 3 out of 5
Navigation on the site not very practical. Very fast delivery.
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Acheteur vérifié
Rating: 3 out of 5
1. Large selection of homeopathy at good prices. \n2. The site is inconvenient, badly designed, so the search takes a long time. If you type VAB instead of V.A.B.you get no results. If you delete 1 letter in the word you're looking for, the whole word is deleted! When you search with the alphabet, don't expect the search engine to give you the right letter. If you're looking for the letter C, you'll go through A and B. So the search engine needs a makeover.
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Acheteur vérifié
Rating: 3 out of 5
Site not flexible! Quite a few products missing: not offered or unavailable.
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Acheteur vérifié
Rating: 3 out of 5
no problem with delivery, very difficult to find products on the site this time
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Acheteur vérifié
Rating: 3 out of 5
on the whole, the products were well received, but I have a problem with a product that didn't satisfy me at all. fixobridge, I've sent an email and am waiting for a reply. defective product? I don't know. \On the other hand, the product is more expensive overall than other competitors.
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Acheteur vérifié
Rating: 3 out of 5
You've completely disregarded our comments: poor stock management, missing products. I order almost every month for 1 amount ranging from 60 to over 90 euros. A small gift, like at the very beginning, would be welcome and wouldn't cost you much!
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