Customer reviews of Mon Whisky

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9,7 /10
Overall rating: 9,7 out of 10
Based on 1 585 published reviews

Summary of reviews

The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.

Reviews 1, 2, 3, 4 and 5 stars

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M
Michel
Rating: 5 out of 5
following a purchase from 29/01/2024
quality speed very satisfied
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Sébastien B.
Rating: 5 out of 5
following a purchase from 17/01/2024
Large selection of whisky. Fast, accurate delivery
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Bruno
Rating: 5 out of 5
following a purchase from 12/01/2024
Fast delivery high quality offer
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MK
Rating: 4 out of 5
following a purchase from 11/01/2024
Good price, but 24h delivery with Chronopost very bad. Delivery announced for Friday, postponed and confirmed to Saturday, not delivered and no information, delivered next Monday.
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MARCILLE
Rating: 5 out of 5
following a purchase from 17/01/2024
I've ordered from monwhisky.fr several times now and have never been disappointed. Delivery time and packaging are perfect. I'll be back.
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Jean-françois K.
Rating: 5 out of 5
following a purchase from 17/01/2024
Very well, no surprises.
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Baron M.
Rating: 5 out of 5
following a purchase from 17/01/2024
Received on time, well packaged, very good whisky Thank you.
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Jonval C.
Rating: 4 out of 5
following a purchase from 08/01/2024
Fast, secure delivery
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Matteo
Rating: 5 out of 5
following a purchase from 11/01/2024
Fast shipping and fair prices
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Jyplay
Rating: 5 out of 5
following a purchase from 17/01/2024
Satisfied with customer service and delivery
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Pascale
Rating: 4 out of 5
following a purchase from 15/01/2024
Very good choice of whisky.relevant comments.fast delivery.
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Nathalie L.
Rating: 5 out of 5
following a purchase from 15/01/2024
Super fast too happy with my purchases
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Lucie
Rating: 1 out of 5
following a purchase from 17/12/2023
I live in Belgium, and on December 17, 2023, I decided to order a last-minute Christmas present. I chose the Colissimo delivery service. After entering my address, when I finalized my order, it told me that for 11.90 euros, I'd be delivered in 2-3 days. On Thursday December 21, my parcel was supposed to arrive at my home, but Colissimo informed me that it could not be delivered due to an address problem and that it would be returned to sender. I contacted customer service and asked for a refund, as the delivery time had not been respected. I was then told that, according to the delivery conditions (available in the tab at the bottom of the site), Colissimo delivery for Belgium takes between 4 and 8 days. My first disappointment was to inform customer service of this inconsistency between the delivery terms and the time indicated when I confirmed my order, but I should have read the delivery terms and not trusted them. So I continue to wait. As of today, January 17, 2024, I still haven't received my order. After several exchanges with customer service, I understand that there has been a problem with my address (although the address I gave is correct) and that my parcel seems to have been mislaid. The last e-mail I received from them was dated January 9, when they explained that my parcel was apparently on its way back to their depot and that they would keep me informed as soon as they received it. I request a full refund (including delivery costs) for my order. Since then, I've had no further response. I think I've been patient and accommodating enough. I thought I was dealing with a serious merchant. I am extremely disappointed by their responsiveness and lack of proposed solutions. I understand that there can be delivery problems; this has already happened to me with other e-commerce sites, which have always found solutions. It's not up to the customer to suffer, and I find that deplorable. I therefore strongly advise against making any purchases from this site.
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Philippe W.
Rating: 5 out of 5
following a purchase from 31/12/2023
Everything's top-notch, from the impressive choice of whiskies to the speed of delivery (with post office drop-off).
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Joëlle M.
Rating: 5 out of 5
following a purchase from 31/12/2023
Wide choice of whisky at competitive prices.delivery on time and well-protected bottle.friendly and professional salesman who took care of a small problem with one of my orders in a very short time.
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Dim P.
Rating: 5 out of 5
following a purchase from 27/12/2023
Hello team I wanted to salute the speed of processing the quality of packaging and tracking my order.a faultless at all levels you have won a new customer. I wish you all my best wishes of success and prosperity to your business and the best health to all employees.bien cordialement.
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Evelyne D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Hello, I am always very happy with Monwhisky.fr services. On the other hand, I find the increase in the price of my whisky abusive. Sincerely
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J?r?my
Rating: 5 out of 5
following a purchase from 01/12/2023
Fast, careful delivery! The best!
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Nathalie
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast delivery, well protected, product conforms to specifications. Perfect, I recommend
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Aurore
Rating: 5 out of 5
following a purchase from 05/12/2023
Very careful packagingNothing to say about the delivery Superb quality and unbeatable price for my purchase!Would do again!
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Client
Rating: 5 out of 5
following a purchase from 05/12/2023
Trustworthy site
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Marc A.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very serious site, I encountered a problem during a bug, and following my request, to well reposition the current promotional offer, I recommend
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Cliente
Rating: 5 out of 5
following a purchase from 04/12/2023
Collissimo delivery problem, so I phoned customer service at mon whisky.fr who met my expectations, accessible service, and finally received the parcel well packaged after having toured France.
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Bernon J.
Rating: 5 out of 5
following a purchase from 05/12/2023
Very well-stocked store, easy to use website, ordering and payment, fast shipping and impeccable packaging - a 5-star plus! A satisfied customer who highly recommends this company! To be consumed without moderation?
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Olivier
Rating: 5 out of 5
following a purchase from 05/12/2023
A good wisky at a reasonable price and fast delivery. I recommend this seller +++
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Dominique F.
Rating: 5 out of 5
following a purchase from 05/12/2023
Fast delivery. Large selection
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Isabelle C.
Rating: 5 out of 5
following a purchase from 04/12/2023
Extremely fast and careful delivery, and abroad at a competitive price. Just perfect!
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Cyrille G.
Rating: 4 out of 5
following a purchase from 30/11/2023
Perfect delivery time.
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J. E.
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast seller, very very well packed and excellent price! ??Thank you very much ??
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Tom A.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very fast delivery (48h) and super well protected parcel!
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Corinne
Rating: 5 out of 5
following a purchase from 28/11/2023
Easy ordering, fast shipping and the bottle is really well protected, no risk of breakage.
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Ghis
Rating: 5 out of 5
following a purchase from 15/11/2023
Fast delivery.
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Yuxin L.
Rating: 1 out of 5
following a purchase from 17/11/2023
I didn't receive my delivery.
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Lockoss
Rating: 5 out of 5
following a purchase from 13/11/2023
nice selection, good prices, fast delivery...Thanks
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Gaelle
Rating: 5 out of 5
following a purchase from 08/11/2023
I had an excellent experience, and the sales department was extremely responsive: the day after I placed my order, when one of the references was out of stock, Monwhisky.fr called me to offer me the same whisky as the one I had chosen, but a few years older, at the same price, rather than waiting for stocks to be replenished. The parcel arrived a few days later.
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Pub L.
Rating: 5 out of 5
following a purchase from 15/11/2023
On-time delivery and excellent protective packaging.
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Jo
Rating: 5 out of 5
following a purchase from 10/11/2023
Perfect and fast, I recommend
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LAURENT
Rating: 5 out of 5
following a purchase from 02/11/2023
Well packaged and received promptly!
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Christophe
Rating: 5 out of 5
following a purchase from 08/11/2023
Excellent welcome Deadline met Satisfied customer
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Monsieur R.
Rating: 5 out of 5
following a purchase from 06/11/2023
Order at a reasonable price, enough to treat yourself and organize tastings with friends.
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