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S
Rating: 5 out of 5
First order on your site. Totally delighted, very serious site, secure and ultra-fast delivery.
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Customer reviews of Mon Whisky
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9,7
/10
Overall rating: 9,7 out of 10
Based on 1 585 published reviews
Summary of reviews
The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 1 out of 5
Of the three Barelegs bottles ordered and invoiced, the package only contained one bottle and the delivery note mentioned the delivery and invoicing of three bottles
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Response from Mon Whisky
Hello,
We sincerely apologize for this error in your order. We fully understand your disappointment.
As soon as we received your email, we immediately took the necessary measures and resent the two missing bottles as soon as possible. We hope you are now fully satisfied with your order.
We remain at your disposal for any other requests and thank you for your understanding.
Best regards,
Clémentine from MonWhisky
We sincerely apologize for this error in your order. We fully understand your disappointment.
As soon as we received your email, we immediately took the necessary measures and resent the two missing bottles as soon as possible. We hope you are now fully satisfied with your order.
We remain at your disposal for any other requests and thank you for your understanding.
Best regards,
Clémentine from MonWhisky
J
Rating: 5 out of 5
Nothing to say about the speed of service. For the quality of the product, I will have to wait until I taste it!
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S
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Fast and compliant shipping. I recommend!
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J
Rating: 5 out of 5
Nickel
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P
Rating: 4 out of 5
Disappointed by one thing, do not ask to write a word because no one pays attention to it, otherwise service and fast shipping
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Response from Mon Whisky
Hello Philippe,
We sincerely thank you for your feedback and for the rating you gave us. We are delighted that you appreciated our service and fast shipping. We take your comment regarding the messages left into account, and we will ensure to improve this point. Your feedback is valuable to us. Do not hesitate to reach out to us for any suggestions or questions.
Best regards,
The Mon Whisky team
We sincerely thank you for your feedback and for the rating you gave us. We are delighted that you appreciated our service and fast shipping. We take your comment regarding the messages left into account, and we will ensure to improve this point. Your feedback is valuable to us. Do not hesitate to reach out to us for any suggestions or questions.
Best regards,
The Mon Whisky team
S
Rating: 5 out of 5
Fast, compliant and efficient. Moreover, the packaging is perfect to protect the product.
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S
Rating: 2 out of 5
Although the package was wrapped, the bottle of rum moved a lot in the box. The cork moved and some rum escaped from the bottle, not in large quantities. It's a shame. Otherwise, the order met my expectations. Thank you.
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G
Rating: 5 out of 5
Impeccable. One bottle arrived broken, I received a replacement with fast delivery. Nothing to complain about, I will recommend and I recommend!!
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Response from Mon Whisky
Hello,
Thank you very much for your message!
We are sorry for the broken bottle at delivery, and we are glad that the quick replacement met your expectations. Your satisfaction is our priority, and your recommendation means a lot to us. See you very soon!
Thank you very much for your message!
We are sorry for the broken bottle at delivery, and we are glad that the quick replacement met your expectations. Your satisfaction is our priority, and your recommendation means a lot to us. See you very soon!
J
Rating: 5 out of 5
5 stars Fast, well protected and good presentation.
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G
Rating: 5 out of 5
Very large selection, fast and careful delivery.
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Response from Mon Whisky
Hello Gilles,
We sincerely thank you for your positive review and for the rating of 5/5. We are delighted to know that you appreciated our wide selection as well as the speed and care taken in the delivery. Your satisfaction is our priority, and we hope to see you again soon on Mon Whisky.
Best regards,
The Mon Whisky team
We sincerely thank you for your positive review and for the rating of 5/5. We are delighted to know that you appreciated our wide selection as well as the speed and care taken in the delivery. Your satisfaction is our priority, and we hope to see you again soon on Mon Whisky.
Best regards,
The Mon Whisky team
N
Rating: 5 out of 5
Very good service
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M
Rating: 5 out of 5
Excellent products and very fast delivery. Nothing to say, it's perfect!
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S
Rating: 5 out of 5
Super
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H
Rating: 5 out of 5
Perfect as usual. The products are very well packaged.
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Choice and speed. Perfect
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Response from Mon Whisky
Hello Jean Marc,
We warmly thank you for your flattering review. Your satisfaction regarding our choice and our speed encourages us to continue providing you with the best possible service. Looking forward to seeing you again on Mon Whisky!
We warmly thank you for your flattering review. Your satisfaction regarding our choice and our speed encourages us to continue providing you with the best possible service. Looking forward to seeing you again on Mon Whisky!
C
Rating: 5 out of 5
Perfect! Fast and careful packaging
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A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very well packaged product, meets my expectations. I recommend.
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A
Rating: 5 out of 5
Fast delivery and well packaged.
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S
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Order received: fast and well packaged
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C
Rating: 5 out of 5
Fast shipping, order compliant
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J
Rating: 5 out of 5
Great rum sales site. Don't overdo the advertising!!!
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A
Rating: 5 out of 5
Fast delivery Good value for money
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D
Rating: 5 out of 5
Impeccable.
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P
Rating: 5 out of 5
Fast and careful delivery. Very good!
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V
Rating: 5 out of 5
Fast shipping and serious site, very well packaged
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N
Rating: 5 out of 5
Fast and careful delivery
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S
Rating: 5 out of 5
Not tasted yet
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V
Rating: 5 out of 5
Efficient order taking (thank you Clementine), fast delivery, and reasonable prices
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F
Rating: 5 out of 5
It's a good site
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F
Rating: 5 out of 5
Very fast, very efficient! Congratulations!
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P
Rating: 5 out of 5
Quality of service, respect for deadlines;
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S
Rating: 5 out of 5
Very good and very fast
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A
Rating: 5 out of 5
A very good whisky that I tasted in Dublin
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O
Rating: 5 out of 5
top
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O
Rating: 5 out of 5
Everything was perfect
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