The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.
the packaging of the whisky ordered is not identical to the delivery
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Response from Mon Whisky
Hello Sasa, Our customer service team will be in touch with you very soon! Sincerely yours,The monWhisky team
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Sandrine
Rating: 5 out of 5
following a purchase from 02/05/2023
I recommend it, fast delivery and very good protection for the bottle.
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Response from Mon Whisky
Hello Sandrine, Thank you for taking the time to leave us a positive review. We're delighted that you enjoyed your shopping experience with us and that our products met your expectations! We look forward to serving you again! monWhisky team
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Bruno
Rating: 5 out of 5
following a purchase from 04/05/2023
Exceptional spirits, great prices, delivered fast!!!!
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Response from Mon Whisky
Hello Bruno,Thank you for sharing your experience with us.Your satisfaction is our priority, and we are delighted to know that you enjoyed your online shopping experience! See you soon on monWhisky,The monWhisky team
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Vincent
Rating: 5 out of 5
following a purchase from 27/04/2023
Fast and affordable
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Response from Mon Whisky
Hello Vincent, We are delighted to hear that you were satisfied with your shopping experience and your order. Thank you for leaving us your feedback, and we look forward to serving you again! monWhisky team
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Layll
Rating: 5 out of 5
following a purchase from 02/05/2023
Super+++++++××+++××++++++
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Alexis
Rating: 5 out of 5
following a purchase from 02/05/2023
Ergonomic site, friendly and efficient customer service. Well packaged and top processing times. Thanks to the whole team
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Roger-pierre C.
Rating: 5 out of 5
following a purchase from 03/05/2023
A very good choice of products
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Response from Mon Whisky
Hello Roger-Pierre,Thank you for taking the time to share your experience with us. Your satisfaction is our greatest reward and we are delighted that you enjoyed your monWhisky experience! monWhisky team
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Guillaume
Rating: 5 out of 5
following a purchase from 02/05/2023
Good products, good price, fast delivery, well packaged
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DIDIER
Rating: 5 out of 5
following a purchase from 01/05/2023
The product and delivery were as expected.
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Franck
Rating: 5 out of 5
following a purchase from 16/04/2023
Fast, clear and simple to order and above all very well packaged, it's always nice to see the careful treatment of the items purchased.I recommend and will recommend.
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Response from Mon Whisky
Hello Franck,Thank you very much for taking the time to share your positive experience with us on Trustpilot. Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience with MonWhisky! The Monwhisky team
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GUILLEVIC
Rating: 3 out of 5
following a purchase from 11/04/2023
nothing to say about the prices and delivery times, the only problem I encountered was with the payment, I didn't manage to validate it on the day of subscription, I spent a long time going round and round for a request to accept the general terms and conditions without a box to tick (the highlighted link in the middle of the text sent me to the general terms and conditions without any possibility of acceptance). I managed to validate the next day, but it didn't work on the 1st try, the little acceptance box appeared after several attempts, and I was able to fill in the card references and complete the order. I saw on the internet that other people had had the same problem.
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Response from Mon Whisky
Hello Hervé,Thank you for your feedback. I'll pass on your comment so that we can do what's necessary to improve this process. Nevertheless, we are delighted to note your satisfaction with the rest of your purchasing experience! See you soon on monWhisky,The monWhisky team
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Michel
Rating: 5 out of 5
following a purchase from 03/04/2023
Hello very professional a great choice, perfect packaging I recommend
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MY
Rating: 5 out of 5
following a purchase from 26/03/2023
Fair prices and fast delivery.
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Cde
Rating: 5 out of 5
following a purchase from 26/03/2023
During an order, there was a technical incident during the payment process.contact was made with customer service, a very reactive response by email and telephone.the incident was resolved and the order delivered.I had to deal with different people and I would like to say that I am really satisfied with their welcome and care.
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David B.
Rating: 5 out of 5
following a purchase from 19/03/2023
3 rd order is like the previous ones, just at the top, deadlines, protection of products, offers
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Alain
Rating: 5 out of 5
following a purchase from 19/03/2023
Ordered a bottle of whisky. Order arrived promptly.
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Ludivine S.
Rating: 5 out of 5
following a purchase from 15/03/2023
Fast delivery and very well packaged
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Am?d?e V.
Rating: 5 out of 5
following a purchase from 15/03/2023
Cool, nothing to report
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M. N.
Rating: 5 out of 5
following a purchase from 07/02/2023
Very good selection and prices. Perfect order. Thank you
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Madame F.
Rating: 5 out of 5
following a purchase from 15/03/2023
Easy ordering, very helpful product description. Fast delivery with suitable packaging
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Antonio
Rating: 5 out of 5
following a purchase from 12/03/2023
Fast efficient perfect
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Stéphane L.
Rating: 5 out of 5
following a purchase from 07/03/2023
Perfect. Fast service and great packaging. Impossible to break a bottle this way.
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Cedric
Rating: 5 out of 5
following a purchase from 28/02/2023
The bottle was very well packaged and protected!
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Steve B.
Rating: 5 out of 5
following a purchase from 14/02/2023
super bien.équipe à l'écoute de toutes attentes.je recommande vivement, un site de référence rare.merci.
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Adrien L.
Rating: 5 out of 5
following a purchase from 13/02/2023
The product is well described on the website to help you make the right choice.delivery is fast and perfectly packaged.i recommend
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Nanou
Rating: 5 out of 5
following a purchase from 12/02/2023
Fast delivery. Bottles are well protected from breakage. In short, everything is perfect!
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C M.
Rating: 5 out of 5
following a purchase from 30/01/2023
fast, well-protected packaging
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Adrien B.
Rating: 5 out of 5
following a purchase from 29/01/2023
fast delivery and very well packaged
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Jean F.
Rating: 5 out of 5
following a purchase from 01/02/2023
I am fully satisfied with my purchase, package very well protected and very fast shipping serious site, I recommend you without hesitation
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Bertrand J.
Rating: 5 out of 5
following a purchase from 01/02/2023
Very readable site, correct prices, very fast delivery in a well-packaged parcel, I have nothing but positive things to say.
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Client
Rating: 5 out of 5
following a purchase from 25/01/2023
Correct price, parcel sent quickly and very well packaged. Just a pity that delivery is not free for an order of almost 100.
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Michel
Rating: 5 out of 5
following a purchase from 30/01/2023
Large selection of products at attractive prices. Order shipped very quickly and well packaged.
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DJ
Rating: 3 out of 5
following a purchase from 30/01/2023
The Whisky is excellent, however I had ordered it with the hope of having both glasses as indicated on the site! No, the glasses delivered are inelegant and will not complement my set. Too bad, update the site
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David B.
Rating: 5 out of 5
following a purchase from 31/01/2023
Small problem during shipment and the after-sales service was super responsive, efficient and understanding.nothing to complain about.so I placed a new order. Impeccable delivery.
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David M.
Rating: 5 out of 5
following a purchase from 19/01/2023
A pleasure to discover products from small producers, I was curious about French whisky and was not disappointed by the selection. Delivery was very well packaged and fast, which is one of my pet peeves when ordering bottles. If I'm ever in Limoges, I'll find the time to stop by the store and browse through their display.Thank you for the experience, I'll be sure to recommend it next time, as well as telling my acquaintances about it.Michard whisky was a wonderful discovery, thank you for introducing me to it.
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Arnaud
Rating: 5 out of 5
following a purchase from 12/01/2023
Responsive website and fast, reliable delivery
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Client
Rating: 5 out of 5
following a purchase from 08/01/2023
Au Top!!!!!!Perfect protection, no problems whatsoever, and the right price for the right bottle!...
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Alice G.
Rating: 5 out of 5
following a purchase from 11/01/2023
Legitimate site with very reasonable prices. No problems with delivery to other European countries (Holland in my case).
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Jérôme
Rating: 5 out of 5
following a purchase from 16/01/2023
Choice, fair prices, fast and well-protected shipping.
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Loredana
Rating: 5 out of 5
following a purchase from 19/01/2023
Spedizione veloce, imballaggio ottimo. Comunicazione da parte dell'azienda ottima. Pienamente soddisfatta.
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