Customer reviews of Mon Whisky

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 585 published reviews
5 1 415 89% 4 116 7% 3 31 2% 2 9 1% 1 14 1%

Summary of reviews

The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.

Reviews 1, 2, 3 and 5 stars

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Sabrina. M.
Rating: 5 out of 5
following a purchase from 15/01/2023
Very safe, very fast delivery and very well protected parcel! I was delighted with this purchase for a birthday. Thank you MonWhisky.fr!
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De C.
Rating: 5 out of 5
following a purchase from 17/01/2023
Well packaged and fast, just as I expected
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Agathe M.
Rating: 3 out of 5
following a purchase from 17/01/2023
I ordered a box. The box was well packed. Unfortunately a bottle broke. I can not offer the box because it is torn. A bit disappointed.
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STEPHANE
Rating: 5 out of 5
following a purchase from 15/01/2023
Very good and very fast. Bottles very well packaged.
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Philippe
Rating: 5 out of 5
following a purchase from 10/01/2023
Very well packaged fast delivery
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Magalie R.
Rating: 5 out of 5
following a purchase from 01/01/2023
Satisfied with my purchase, fast delivery and the bottle was very well packaged and therefore well protected... I recommend this site.
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YB
Rating: 5 out of 5
following a purchase from 30/11/2022
The bottle is very well protected. Order quickly shipped
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Damien
Rating: 5 out of 5
following a purchase from 08/12/2022
Price, speed, correct packaging. Perfect
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Patrick B.
Rating: 5 out of 5
following a purchase from 01/12/2022
Although there was an error in the delivery, the service was fast and spotless.
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Matthieu B.
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast delivery and very well packaged. The bottle ordered corresponds to my expectations. Perfect.
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Jean-Pierre
Rating: 5 out of 5
following a purchase from 29/11/2022
beautiful glass
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Barbier V.
Rating: 5 out of 5
following a purchase from 30/11/2022
Compliant product and fast shipping
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Marc B.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast and perfect delivery!
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Jean-françois M.
Rating: 5 out of 5
following a purchase from 29/11/2022
Varied catalog. Good product descriptions. Fast delivery and well-packaged bottles.
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Fabrice B.
Rating: 5 out of 5
following a purchase from 29/11/2022
Parcel received very quickly, well packed, product conforms nothing to say perfect.
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Rene V.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast delivery, superbly packaged.
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Client(e)
Rating: 5 out of 5
following a purchase from 29/11/2022
Always a great choice of whiskies.impeccable delivery (parcel and on-time delivery).
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Robert W.
Rating: 5 out of 5
following a purchase from 26/11/2022
The price is the lowest on the market. The delivery time is respected. As for the quality of the product, I can't say as it's a gift to be given ...
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Seb
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good, good packaging, good rum
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Herve M.
Rating: 5 out of 5
following a purchase from 27/11/2022
loyal customer since the beginning, very satisfied with all my orders, very good bourbon i recommend them to everyone. What's more, the "bosses" have always been friendly, helpful and attentive. The bottle packaging is top-notch, never a problem and very fast.
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Marie T.
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast delivery
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Madeline P.
Rating: 5 out of 5
following a purchase from 08/11/2022
Top experience, whisky order, error on the site, the whisky was in fact no longer in stock, the service warned me that there would be a delay and cleared me of my shipping costs! Very nice, very commercial and very professional! I recommend you and I would buy whisky from you again!
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Response from Mon Whisky
Dear customer, thank you for your very positive review. We are delighted that our services lived up to your expectations, despite an internal error. Thank you for your confidence in us, and see you soon for your next order! The Mon Whisky team
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Anthony P.
Rating: 5 out of 5
following a purchase from 18/11/2022
Everything perfect
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Sandrine F.
Rating: 5 out of 5
following a purchase from 18/11/2022
Plenty of choice at all prices
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Client
Rating: 5 out of 5
following a purchase from 12/11/2022
Super specialized sales platform!
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Michel
Rating: 5 out of 5
following a purchase from 12/11/2022
Very fast shipping
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Herve N.
Rating: 5 out of 5
following a purchase from 14/11/2022
Impeccable! Unbeatable value for money and on-time delivery.
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Response from Mon Whisky
Hello, Thank you for your feedback. We are sincerely happy to learn that our work and efforts to satisfy you have been appreciated! Sincerely,Clémentine de Mon Whisky
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Richard D.
Rating: 5 out of 5
following a purchase from 02/11/2022
The person I spoke to on the phone for information was very pleasant and efficient. The shipment was very fast and the packaging particularly well adapted. Everything was perfect. Thank you
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Michael
Rating: 5 out of 5
following a purchase from 06/11/2022
Very good service, with emails and tracking number throughout the shipment Perfect condition of the parcel on receipt
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Mike O.
Rating: 1 out of 5
following a purchase from 13/11/2022
What's the point of choosing a collection point, when in the end you drop the parcel off at the collection point of your choice? The one I chose is open on Sundays, not yours. Pick-up is now complicated.
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Christelle C.
Rating: 2 out of 5
following a purchase from 12/11/2022
Hello, the bottle is perfect but the delivery is not! I asked for delivery at the post office a few hundred metres from my home and it was delivered to another town.
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Response from Mon Whisky
Dear customer,We sincerely apologize for the inconvenience. As exchanged by email, we have contacted our service provider Colissimo in order to understand the reason for this change of delivery and are waiting for a return from them. We have also reimbursed your postage costs to apologize for the inconvenience.We remain at your disposal for any further information.Sincerely,The Mon Whisky team
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Fabrice
Rating: 5 out of 5
following a purchase from 09/11/2022
Fast delivery and well packaged. In addition, payment with paypal is a plus compared to other sites. I recommend
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OLIVIER
Rating: 5 out of 5
following a purchase from 04/11/2022
Nothing to complain about!
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Dupin
Rating: 5 out of 5
following a purchase from 31/10/2022
trustworthy website that listens to its customers. I recommend this site.
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Philippe N.
Rating: 5 out of 5
following a purchase from 24/10/2022
Everything is perfect from order to delivery.
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Barbara K.
Rating: 5 out of 5
following a purchase from 20/10/2022
The parcel was received on time, well packaged and protected, and the telephone reception was very warm and efficient.
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Katia L.
Rating: 5 out of 5
following a purchase from 24/10/2022
Very satisfied with the productPackage arrived quickly and product very well protectedPackage delivered in hand yI recommend the site
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Ronan
Rating: 5 out of 5
following a purchase from 22/10/2022
Very professional Good delivery Perfect
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Rodolphe
Rating: 2 out of 5
following a purchase from 10/10/2022
No loyalty program and chargeable delivery
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Response from Mon Whisky
Hello,We are sorry to hear that your experience on our site did not bring you complete satisfaction.after verification, you did benefit from a -10% discount (newsletter registration) and free shipping, since your order was over 90.we remain at your disposal for any further information. Yours sincerely,Clémentine Mon Whisky
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Christophe
Rating: 5 out of 5
following a purchase from 13/10/2022
Very fast delivery and perfect packaging.
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