Customer reviews of Mon Whisky

9,7 /10

Based on 1 585 published reviews

5 1 415 89% 4 116 7% 3 31 2% 2 9 1% 1 14 1%

Summary of reviews

The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.

Reviews 1, 2, 3 and 5 stars

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Patrick

Published on 25/01/2017 à 18h24 following a purchase from 25/01/2017

Fast and reliable

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Olivier

Published on 23/01/2017 à 14h47 following a purchase from 23/01/2017

Fast and efficient order.

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Martin P.

Published on 22/01/2017 à 15h40 following a purchase from 22/01/2017

Choice and speed of shipment

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Alves

Published on 21/01/2017 à 14h43 following a purchase from 21/01/2017

Good prices compared to other sites. The differences are small (1 or 2) but that's something. Fast delivery (in the Paris region for my part). I'd recommend it.

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Suzie

Published on 20/01/2017 à 13h26 following a purchase from 20/01/2017

Fast, efficient... I'll recommend it soon.

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Laurie

Published on 20/01/2017 à 09h47 following a purchase from 20/01/2017

Very satisfied

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Patrice

Published on 17/01/2017 à 12h39 following a purchase from 17/01/2017

Very good service from this companyFast, high-quality delivery

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Dumé S.

Published on 16/01/2017 à 20h42 following a purchase from 16/01/2017

safe value, very fast delivery!!!

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José D.

Published on 11/01/2017 à 13h40 following a purchase from 11/01/2017

very serious site, fast and perfect packaging.continue like this thank you

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Gerard S.

Published on 08/01/2017 à 19h25 following a purchase from 08/01/2017

Order received the next day, impressive. Very good value for money and well packaged. Frankly, for a 1st order, I couldn't ask for more. I'll definitely recommend

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Sandra

Published on 06/01/2017 à 18h59 following a purchase from 06/01/2017

Excellent performance

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Alex R.

Published on 05/01/2017 à 18h34 following a purchase from 05/01/2017

Incredible selection, fast delivery, well packaged. I recommend them with my eyes closed!

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Jean-Marie

Published on 04/01/2017 à 10h11 following a purchase from 04/01/2017

There was breakage in transit and I refused the parcel: 48 hours later, it was replaced, with their apologies.

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Response from Mon Whisky

Thank you for your comment and your understanding of this incident. See you soon on MonWhisky.fr

Paul

Published on 31/12/2016 à 19h50 following a purchase from 31/12/2016

Very good service

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Christophe

Published on 31/12/2016 à 14h20 following a purchase from 31/12/2016

I recommend

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Gregory S.

Published on 31/12/2016 à 13h17 following a purchase from 31/12/2016

Fast and available.

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Aubarbier J.

Published on 30/12/2016 à 18h24 following a purchase from 30/12/2016

serious house; great packaging and delivery! thank you.

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Jeremy D.

Published on 30/12/2016 à 11h57 following a purchase from 30/12/2016

The diplomatico is really tasty and lived up to my expectations.I didn't know the don papa, indeed a little too sweet for my taste, it looks like candy or chewing gum.Marketing got me!!Favor Venezuela over the Philippines!

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Jacqueline B.

Published on 30/12/2016 à 10h40 following a purchase from 30/12/2016

Fast delivery at a relay point, well-packaged products that live up to the description, taste-wise.

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Gana 7.

Published on 28/12/2016 à 15h36 following a purchase from 28/12/2016

gift for my husband. Very good whisky. Perfect order and delivery.

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Sylvie V.

Published on 26/12/2016 à 22h35 following a purchase from 26/12/2016

My search was directed to a Balvenies Cuban selection and I ended up with a Balvenies caraibben. Impossible to make a claim 3 days before Christmas.

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Response from Mon Whisky

We do not understand your comment. We only offer Balvenie 14 year old Caribbean Cask for sale. It says so clearly. The Balvenie Cuban Selection has not been available for some time now. We are sincerely sorry that you made a mistake with your order and would like to point out that a return of the product, if unsuitable, is perfectly possible. Sincerely, The MonWhisky.fr team

Anthony G.

Published on 26/12/2016 à 20h40 following a purchase from 26/12/2016

excellent advice, express delivery, quality products. i recommend this very professional site.

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GALICHON60

Published on 26/12/2016 à 18h51 following a purchase from 26/12/2016

parcel received in very good condition

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C. T.

Published on 26/12/2016 à 17h57 following a purchase from 26/12/2016

All went well.

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Alex

Published on 26/12/2016 à 14h49 following a purchase from 26/12/2016

Order sent on time, neat parcel, despite the Christmas rush. Nothing to complain about;

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Catherine

Published on 24/12/2016 à 11h14 following a purchase from 24/12/2016

Serious site, very careful packaging, short delivery times

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Aude

Published on 23/12/2016 à 22h49 following a purchase from 23/12/2016

Fast delivery, compliant product. Perfect

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Duprat

Published on 23/12/2016 à 10h46 following a purchase from 23/12/2016

Fast, neat packaging, perfect.

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Flo

Published on 23/12/2016 à 10h31 following a purchase from 23/12/2016

Fast and careful delivery.

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Sylviane A.

Published on 23/12/2016 à 09h26 following a purchase from 23/12/2016

2 days to receive the parcel...impeccable packaging. very happy.

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Ghyslaine V.

Published on 22/12/2016 à 21h46 following a purchase from 22/12/2016

Very happy with my order on this site?

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Stanley

Published on 22/12/2016 à 16h38 following a purchase from 22/12/2016

what else can I say? top packaging for whisky I don't drink it but my friends love it.

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Jérôme M.

Published on 21/12/2016 à 17h11 following a purchase from 21/12/2016

Wide choice of Whisky at very competitive prices. I highly recommend this service to everyone.

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Denis G.

Published on 21/12/2016 à 12h59 following a purchase from 14/12/2016

This review is the modified version of a previous review that the MonWhisky site asked TrustPilot to remove because I referred to a competitor site for one of the points of improvement. This review is completed following a response from MonWhisky, which apparently does not tolerate criticism (rating downgraded due to disagreement over the content of this response).Ordered 3 bottles of rum don papa 7 ans. Delivery time of 48/72h not respected, parcel delivered in 5 days. I confirm that I received an e-mail on Saturday 3 December at 10:09 confirming that my order had been taken into account with a delivery time of 48/72h with no restrictive mention; the parcel was delivered to the 83 courier center on 7 December but was not delivered to my home until 8 December.I also wanted to order 3 bottles of don papa 10 ans, but the site imposed a maximum of one bottle per order, obliging me to repeat the order several times and to pay the delivery costs each time. So I didn't order this delicious beverage from this site, but from another which didn't impose this constraint (MonWhisky objected to the competitor's name being published).

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Response from Mon Whisky

We would like to thank you for your review, but would like to clarify a few points. Indeed, we have asked for your initial comment to be moderated as it referred to a competitor and this is contrary to Trustpilot's terms of use. Your order was placed on December 3 (a Saturday). It was dispatched on Monday December 5 (i.e. the first possible working day) and was delivered to you on Wednesday December 7. It was therefore delivered in 48 hours and not in 5 days as you say. Concerning the Don Papa 10 ans, we are indeed limiting the number of bottles per customer to one, as this is a limited-edition product that few sites are offering at the time of writing, and we felt it was important to be able to offer it to as many people as possible, especially at Christmas time. With that in mind, we wish you all the very best for the festive season. Sincerely, the MonWhisky.fr team

Julien

Published on 21/12/2016 à 12h32 following a purchase from 21/12/2016

perfect in every way, I would not hesitate to recommend this site.

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Jean-sé

Published on 20/12/2016 à 20h53 following a purchase from 20/12/2016

Delivery on time, perfect packaging, products in line with my expectations. I won't hesitate to recommend this site. Bravo

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Madame M.

Published on 20/12/2016 à 11h16 following a purchase from 20/12/2016

I'll be back regularly! Great address

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Pascale

Published on 18/12/2016 à 22h18 following a purchase from 18/12/2016

Order placed by telephone. Charming and efficient interlocutor. I thank him for his flexibility! Delivery of the parcel made according to my request and on time.Site that I recommend.

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Lilou H.

Published on 18/12/2016 à 11h43 following a purchase from 18/12/2016

Order placed on Friday, payment by bank transfer on Saturday. Order taken on Monday and received on Tuesday in a Super relay point.

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Dianna L.

Published on 18/12/2016 à 10h20 following a purchase from 18/12/2016

FAST delivery... BRAVO! And I'm happy, I order DON PAPA AND BLACK BOTTLE...

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