Customer reviews of Mon Whisky

9,7 /10

Based on 1 585 published reviews

5 1 415 89% 4 116 7% 3 31 2% 2 9 1% 1 14 1%

Summary of reviews

The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.

Reviews 1, 2 and 4 stars

Reset filters

Benoit

Published on 03/08/2016 à 14h42 following a purchase from 03/08/2016

I've made some great discoveries but I have to say it's not cheap. Some bottles are cheaper elsewhere, but not all! Cheers!

Translated reviews

Lacanal D.

Published on 02/08/2016 à 13h53 following a purchase from 02/08/2016

Product too expensive

Translated reviews

Philippe C.

Published on 28/07/2016 à 17h30 following a purchase from 28/07/2016

fast, neat. Nothing to say

Translated reviews

Sandoval

Published on 15/07/2016 à 17h22 following a purchase from 15/07/2016

I placed my order on July 08 for a birthday gift. It is now July 15, and the order has still not been given to the carrier!!! I am very dissatisfied!!! Why announce a delivery in 48 hours?

Translated reviews

Response from Mon Whisky

Hello, As we explained to you by e-mail, your order has been dispatched on time. However, in view of the tracking, it would appear that the parcel has been mislaid or cannot be located by the carrier. We are very sorry about this situation and will immediately send a new Chronopost parcel to your addressee. Sincerely, The MonWhisky.fr team

GuillauM

Published on 12/06/2016 à 20h57 following a purchase from 12/06/2016

Fast and careful shipping

Translated reviews

FRANCK

Published on 09/06/2016 à 09h23 following a purchase from 09/06/2016

correct price and fast delivery. very good

Translated reviews

Michel

Published on 10/05/2016 à 21h15 following a purchase from 10/05/2016

fast and compliant delivery, improvement can come from prices....!

Translated reviews

Laurent

Published on 28/04/2016 à 08h50 following a purchase from 28/04/2016

Deadline met, kept well informed of the progress of the order, bottles very well packed and fortunately because delivery by post to be delivered to an address chosen but package arrived in poor condition. None of the bottles suffered but the boxes did. It's a pity that once again the post office doesn't shine for its professionalism.

Translated reviews

Mathieu

Published on 26/04/2016 à 20h24 following a purchase from 26/04/2016

Order processed quickly, received in 48 hours with reliable packaging. A little downside on the price of certain references which can be found at a much lower rate in some shops.

Translated reviews

Franc

Published on 12/04/2016 à 19h13 following a purchase from 12/04/2016

fast delivery, well protected. Only the free delivery indicated on the site of the 150 of purchase is not it because under conditions and badly indicated.

Translated reviews

Response from Mon Whisky

Thank you for your comment. Delivery is free of charge for orders of 150 or more at a relay point, with no other conditions.

Pierre M.

Published on 11/04/2016 à 20h13 following a purchase from 11/04/2016

I was supposed to receive my parcel the next day by Chronopost for 19.90 . This was not the case, I received it on Monday instead of Saturday. There's no point in asking for an express parcel. Big disappointment because it was for a birthday that took place on Saturday, I arrived empty-handed ... thank you!

Translated reviews

Response from Mon Whisky

You placed your order on Friday at 2:00 pm and we shipped the package the same day, requesting delivery on Saturday. We are sorry that the carrier was unable to deliver on Saturday morning. However, we would like to draw your attention to the fact that, as specified in our delivery conditions, express parcels can be delivered within 24 hours "Excluding weekends and public holidays".

Bertrand L.

Published on 03/04/2016 à 20h20 following a purchase from 03/04/2016

Commitment to deadlines and product availability respected

Translated reviews

Loic L.

Published on 23/03/2016 à 22h59 following a purchase from 23/03/2016

Great service! Nothing to say! The price of the product is a bit high compared to other competitors.

Translated reviews

Hervé J.

Published on 17/03/2016 à 19h21 following a purchase from 17/03/2016

Good advice, fast delivery, nothing to complain about.

Translated reviews

Jolen C.

Published on 10/03/2016 à 18h29 following a purchase from 10/03/2016

Fast and clean service. Good packaging. Perfect!

Translated reviews

Dominique D.

Published on 19/02/2016 à 14h50 following a purchase from 19/02/2016

parcel delivered on time

Translated reviews

Laure

Published on 04/01/2016 à 16h13 following a purchase from 04/01/2016

Everything was fine until delivery. Incredible to be delivered so far from home when you don't have a car and you asked for the nearest relay point. To pay so much for delivery and to be badly delivered and not to be reimbursed but to have a voucher to buy again on the same site! No, trust is no longer there.

Translated reviews

Response from Mon Whisky

We're sorry for the inconvenience but, as we explained to you by e-mail, the initially selected relay point decided to stop accepting parcels, without prior notice. The carrier had no choice but to deliver your parcel to the 2nd nearest relay point. Concerning the reimbursement of the 7.90 shipping costs in the form of a voucher, this is a commercial gesture for this malfunction, beyond our control.

Emilien

Published on 21/12/2015 à 13h11 following a purchase from 21/12/2015

Quality service Fast delivery As requested

Translated reviews

Dany

Published on 22/10/2015 à 18h40 following a purchase from 22/10/2015

no particular problem, a little long for the delivery, but it remains a very good site and I recommend it with pleasure.

Translated reviews