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S
Rating: 5 out of 5
Well-developed website, fair prices and safe, punctual delivery!
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Customer reviews of Mon Whisky
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 585 published reviews
Summary of reviews
The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.
Reviews 1, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Very nice selection of whiskies, competitive prices, D+1 parcel delivery! What more could you ask for!
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V
Rating: 5 out of 5
Superbly packaged and delivered quickly 👏🏻👏🏻👏🏻
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N
Rating: 5 out of 5
fast delivery
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P
Rating: 5 out of 5
I am satisfied with my order as well as the delivery. Thank you
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D
Rating: 5 out of 5
Everything went perfectly
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P
Rating: 5 out of 5
Order delivered promptly in very good quality packaging. Reasonable prices.
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B
Rating: 5 out of 5
I haven't opened the bottle yet
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M
Rating: 5 out of 5
Perfect, fast delivery and well protected
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P
Rating: 5 out of 5
🤩
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B
Rating: 5 out of 5
Haven't tasted this whisky yet. Ms regarding the purchase, the speed of delivery, perfect, thank you.
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J
Rating: 5 out of 5
Fast delivery and compliant product. Perfect
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J
Rating: 5 out of 5
Very well packed and quickly delivered
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G
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
Order received on time. Good quality, conforms to the product chosen.
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S
Rating: 5 out of 5
Order received quickly Quality products well packaged And very good follow-up of the OrderVery large choice... I highly recommend it for your purchases.
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S
Rating: 5 out of 5
Great selection of proper whisky, easy to order, fast delivery.Recommended A+.
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V
Rating: 4 out of 5
I had a problem validating the order, but the site was very responsive and took charge of things, sending the parcel quickly.very well packaged, but as it was an advent calendar for a gift, I wasn't able to check if anything was damaged.I recommend
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T
Rating: 1 out of 5
Hello, I have not received my complete order and I have had no response to my call on their answering machine..so very disappointed. Good day I wrote you this e-mail before our telephone exchanges. I am satisfied with your return and the way you took care of the problem and I recognize your reactivity. Thank you and I will continue to be your customer. Best regards.
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Response from Mon Whisky
Hello again,I fully understand your disappointment and would like to apologize once again for this misunderstanding.Indeed, you contacted our service department this morning at 8am and again at 2pm, (as we had not yet been able to process your message due to the heavy workload after a long weekend). During our exchange, I confirmed that we would rectify the error concerning your order, and that the missing bottle would be shipped tomorrow, 13/11/24.We understand how frustrating it can be to receive an incomplete order, and we are sincerely sorry for this inconvenience, which does not reflect our service standards. However, I am a little surprised by your opinion, especially as the problem was taken care of and resolved the same day, and you showed great understanding during our telephone exchange.I wish you a very good day and remain at your disposal for any further questions.Cordially,Clémentine de Mon Whisky
M
Rating: 5 out of 5
Products delivered as ordered.
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S
Rating: 5 out of 5
Discover new products with an intelligent interface.
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E
Rating: 5 out of 5
Product received in good time, well packaged, contents in unison
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J
Rating: 3 out of 5
You'd have to change carrier because with Colissimo, there's always a delay etc... In short, impractical and unreliable.
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D
Rating: 5 out of 5
Fast delivery and well-packed glasses, no breakage.
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Response from Mon Whisky
Hello,Thank you very much for your positive feedback! We make it a point of honour to take care of the packaging to guarantee the safety of your products, and your satisfaction is our priority.We hope to have the pleasure of serving you again very soon.Have a great day!"Sincerely,Clémentine de Mon Whisky
R
Rating: 4 out of 5
The promo price was normal and the packaging was bulletproof. If the product had arrived broken, it wouldn't have been their fault. Mr Leblan
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A
Rating: 5 out of 5
Very good relationship and super fast deliveryA nice choice of whiskies
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Response from Mon Whisky
Hello,Thank you very much for your positive feedback! We are delighted that you have appreciated our service, both in terms of customer relations and speed of delivery.We always do our best to offer a pleasant experience to our customers, and it is a real pleasure to know that you have enjoyed our selection of whiskies.Looking forward to seeing you again very soon for new discoveries! Excellent day to you.Clémentine de Mon Whisky
F
Rating: 5 out of 5
wide choice of whisky and rum, and good advice by phone if needed. good follow-up and top delivery. thank you, good continuation and see you soon.
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C
Rating: 5 out of 5
Simple fast
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D
Rating: 5 out of 5
Delivery respected product conforms Nikel
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B
Rating: 5 out of 5
well received and fast delivery
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S
Rating: 5 out of 5
It's perfect
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R
Rating: 5 out of 5
Very satisfied, fast delivery, more than fair price, very secure packaging
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G
Rating: 4 out of 5
My parcel arrived perfectly protected and as I expected. The packaging was meticulous. The only downside was that I found the same Whisky cheaper on another site afterwards.
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R
Rating: 5 out of 5
Excellent product, neat packaging
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N
Rating: 5 out of 5
speed and ease of reception
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D
Rating: 5 out of 5
Serious company, choice, quality at affordable prices, fast delivery.
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D
Rating: 5 out of 5
Impeccable for the fast shipping, but also for the perfectly secure parcel. I also tested the whisky ordered (Nikka yoichi 10 years) and I love it.
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D
Rating: 5 out of 5
Fast delivery. Fair price
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M
Rating: 4 out of 5
A bottle of gin arrived badly sealed and so the gin spilled into the parcel. I didn't see it until I opened the parcel at home.
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J
Rating: 5 out of 5
Super fast, very well packaged, well done!
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