Customer reviews of Mon Whisky

Product meets my expectations, fast delivery

...

Package shaken, all the vials had fallen to the bottom of the box. No breakage fortunately.

Fast and compliant delivery, I recommend this site.

The bottle leaked during the trip even though a label indicated fragile. A smell of whisky in the box. Too bad for a Christmas gift.

A bit disappointed not to have received the bottles in their original packaging. It's not great for storage and even less for gifting. I am surprised, especially from connoisseurs.

Package very well packaged

Everything went well from ordering to delivery

3 items ordered, only 1 received. The 2 missing items were indeed sent within 48 hours after my complaint.

Announced deadline not respected

Of the three Barelegs bottles ordered and invoiced, the package only contained one bottle and the delivery note mentioned the delivery and invoicing of three bottles

Disappointed by one thing, do not ask to write a word because no one pays attention to it, otherwise service and fast shipping

It was my first order and it's true that I had a doubt, because it's so easy to get scammed in our time. But no, excellent company, the bottle was very well protected and my package arrived quickly. So well done and thank you, you deserve a 10.

No problem.

Received, one day late (not a big deal for me) and the boxes were crushed (fortunately these bottles were for me).

Perfectly packed parcel. Good evening products.

The wrong bottle

Ordered on Thursday, received on Tuesday although I needed it on Saturday and it had to arrive by Saturday at the latest. The order didn't leave your warehouse until Monday.

Nothing to say, that's the good thing...

I'm not satisfied because I asked for d+1 delivery but the order arrived 7 days later.

I had a problem validating the order, but the site was very responsive and took charge of things, sending the parcel quickly.very well packaged, but as it was an advent calendar for a gift, I wasn't able to check if anything was damaged.I recommend

Hello, I have not received my complete order and I have had no response to my call on their answering machine..so very disappointed. Good day I wrote you this e-mail before our telephone exchanges. I am satisfied with your return and the way you took care of the problem and I recognize your reactivity. Thank you and I will continue to be your customer. Best regards.

You'd have to change carrier because with Colissimo, there's always a delay etc... In short, impractical and unreliable.

The promo price was normal and the packaging was bulletproof. If the product had arrived broken, it wouldn't have been their fault. Mr Leblan

My parcel arrived perfectly protected and as I expected. The packaging was meticulous. The only downside was that I found the same Whisky cheaper on another site afterwards.

A bottle of gin arrived badly sealed and so the gin spilled into the parcel. I didn't see it until I opened the parcel at home.

Topissime!!!

Fast delivery, product very well packaged but the message for my husband's birthday was not there and I was very disappointed.

not enough products available

This site is a wonderful discoveryWell explained and a wide, original choiceAnd the delivery is top-notch, with bottles that are well protected and delivered very quickly.So for a first, it's a success and I highly recommend this site.

I am not satisfied I ordered a bottle of whiskey received cardboard damaged (85 euros) is for a collection I sent a message without response from them

Product as described, delivery on time. Tariff higher than other online stores (comparison with Austria or Germany), but for gift delivery in France, no alternative yet.

product conformed to my expectationsdelivery without problem

Fast delivery. Box a little damaged. But overall fast and efficient for a quality product.

Well-packaged, well-protected product, fast shipping and on-time delivery. Interesting discount on the purchase price

Good price, but 24h delivery with Chronopost very bad. Delivery announced for Friday, postponed and confirmed to Saturday, not delivered and no information, delivered next Monday.

Fast, secure delivery

Very good choice of whisky.relevant comments.fast delivery.

I live in Belgium, and on December 17, 2023, I decided to order a last-minute Christmas present. I chose the Colissimo delivery service. After entering my address, when I finalized my order, it told me that for 11.90 euros, I'd be delivered in 2-3 days. On Thursday December 21, my parcel was supposed to arrive at my home, but Colissimo informed me that it could not be delivered due to an address problem and that it would be returned to sender. I contacted customer service and asked for a refund, as the delivery time had not been respected. I was then told that, according to the delivery conditions (available in the tab at the bottom of the site), Colissimo delivery for Belgium takes between 4 and 8 days. My first disappointment was to inform customer service of this inconsistency between the delivery terms and the time indicated when I confirmed my order, but I should have read the delivery terms and not trusted them. So I continue to wait. As of today, January 17, 2024, I still haven't received my order. After several exchanges with customer service, I understand that there has been a problem with my address (although the address I gave is correct) and that my parcel seems to have been mislaid. The last e-mail I received from them was dated January 9, when they explained that my parcel was apparently on its way back to their depot and that they would keep me informed as soon as they received it. I request a full refund (including delivery costs) for my order. Since then, I've had no further response. I think I've been patient and accommodating enough. I thought I was dealing with a serious merchant. I am extremely disappointed by their responsiveness and lack of proposed solutions. I understand that there can be delivery problems; this has already happened to me with other e-commerce sites, which have always found solutions. It's not up to the customer to suffer, and I find that deplorable. I therefore strongly advise against making any purchases from this site.

Perfect delivery time.