Customer reviews of Mon Whisky

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David J.

Rating: 4 out of 5

Published on 18/03/2017 à 10h22 following a purchase from 18/03/2017

perfect for a long-distance gift...

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Stéphane

Rating: 4 out of 5

Published on 17/03/2017 à 14h50 following a purchase from 17/03/2017

fast delivery very well packaged nothing to complain about

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Anonyme

Rating: 4 out of 5

Published on 09/03/2017 à 22h56 following a purchase from 09/03/2017

Concerning delivery: RAS - timely receipt of products ordered - no particular worries - thank you to the people handling orders and shipmentsConcerning the quality of products distributed by the company: we have not yet tested everything..fortunately!

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Julie M.

Rating: 4 out of 5

Published on 17/02/2017 à 12h42 following a purchase from 17/02/2017

The product conforms, the packaging was really nice and the modification of my message was taken into account. The only problem: delivery in 5 working days instead of the 48/72h announced.

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David A.

Rating: 3 out of 5

Published on 16/02/2017 à 20h57 following a purchase from 16/02/2017

A very good telephone reception, with a super after-sales service I am not disappointed with my purchase but disappointed with the delivery time not respected by the deliveryman. I pay an express delivery and receive my parcel the day after the expected reception after having called the site so that it sends me a new parcel.

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Kik

Rating: 4 out of 5

Published on 11/02/2017 à 10h55 following a purchase from 11/02/2017

Transport too expensive for over 200euros

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Philippe S.

Rating: 4 out of 5

Published on 05/02/2017 à 15h48 following a purchase from 05/02/2017

I recommend this site

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Jean-martin D.

Rating: 4 out of 5

Published on 03/02/2017 à 11h44 following a purchase from 03/02/2017

Efficient website, reliable delivery service, good packaging. The only downside is the rather high price of the bottles ...

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Thomas J.

Rating: 4 out of 5

Published on 20/01/2017 à 19h24 following a purchase from 20/01/2017

Fast and efficient

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Grégoire

Rating: 4 out of 5

Published on 28/12/2016 à 12h56 following a purchase from 28/12/2016

delivery as expected. delivered on time, contents ok and well packed. Nothing to report.

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Sylvie V.

Rating: 3 out of 5

Published on 26/12/2016 à 22h35 following a purchase from 26/12/2016

My search was directed to a Balvenies Cuban selection and I ended up with a Balvenies caraibben. Impossible to make a claim 3 days before Christmas.

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Response from Mon Whisky

We do not understand your comment. We only offer Balvenie 14 year old Caribbean Cask for sale. It says so clearly. The Balvenie Cuban Selection has not been available for some time now. We are sincerely sorry that you made a mistake with your order and would like to point out that a return of the product, if unsuitable, is perfectly possible. Sincerely, The MonWhisky.fr team

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Carine C.

Rating: 4 out of 5

Published on 17/12/2016 à 17h46 following a purchase from 17/12/2016

Islay barley ordered for Christmas and received well in time, well packaged and reasonably priced for a Bruichladdich, but no way of getting a means of transport that doesn't add 10% to the price...a later opinion on the whisky itself after the holidays!

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Thomas R.

Rating: 3 out of 5

Published on 15/12/2016 à 11h53 following a purchase from 15/12/2016

Order placed on Sunday, delivery on Thursday still not done. I understand that we are coming up to Christmas time, but the deadlines are not respected.

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Response from Mon Whisky

Hello, following your order on Sunday 11/12, your parcel left the next day, i.e. Monday 12/12. According to the tracking system, the parcel will be delivered on 15/12. This slight delay is due to the Christmas period.

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Carole C.

Rating: 4 out of 5

Published on 15/12/2016 à 11h32 following a purchase from 15/12/2016

Fast, but it's a shame that the bottle arrives without a case...especially if it's a gift!

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Response from Mon Whisky

Thank you for your comment. We would just like to point out that this bottle does not have any packaging as indicated on the product sheet. Happy holidays to you.

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Chantal B.

Rating: 4 out of 5

Published on 13/12/2016 à 12h17 following a purchase from 13/12/2016

FAST PROCESSING AND DELIVERY

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Stéphanie T.

Rating: 4 out of 5

Published on 07/12/2016 à 13h16 following a purchase from 07/12/2016

Fast order processing, delivery within 48 hours, impeccable packaging - to be recommended.

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Jacques P.

Rating: 4 out of 5

Published on 03/12/2016 à 15h37 following a purchase from 03/12/2016

It's a shame because the quality is good.

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Pascal

Rating: 3 out of 5

Published on 14/11/2016 à 10h13 following a purchase from 14/11/2016

The site is really well done.One drawback, on arrival, a glass was chipped and no piece in the package. Otherwise, I'm pleased with the delivery time and the quality of the product. Otherwise, I'm pleased with the delivery time and the packaging. Enjoy your shopping and tasting,

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Response from Mon Whisky

We are very sorry about this incident. As stipulated in the e-mail we sent you, we are sending you a new glass immediately. We hope to see you soon on MonWhisky.fr

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Jean-françois D.

Rating: 4 out of 5

Published on 07/11/2016 à 20h14 following a purchase from 07/11/2016

everything ok. very good packaging

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Quentin H.

Rating: 4 out of 5

Published on 17/10/2016 à 09h34 following a purchase from 17/10/2016

Fast delivery, compliant package

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M. R.

Rating: 4 out of 5

Published on 17/09/2016 à 19h29 following a purchase from 17/09/2016

Shipping took a week instead of two days.

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Pascale

Rating: 4 out of 5

Published on 07/09/2016 à 14h18 following a purchase from 07/09/2016

Wide selection, fast delivery and competitive prices

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Michel C.

Rating: 3 out of 5

Published on 27/08/2016 à 15h45 following a purchase from 27/08/2016

As a collector, this is an important factor.

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Response from Mon Whisky

Hello, we're sorry that the bottle box was damaged in transit. As stated in our telephone conversation, we are sending you a new case to replace it. We hope that this gesture will demonstrate our commitment to customer satisfaction. Sincerely, The MonWhisky.fr team

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Benoit

Rating: 4 out of 5

Published on 03/08/2016 à 14h42 following a purchase from 03/08/2016

I've made some great discoveries but I have to say it's not cheap. Some bottles are cheaper elsewhere, but not all! Cheers!

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Lacanal D.

Rating: 4 out of 5

Published on 02/08/2016 à 13h53 following a purchase from 02/08/2016

Product too expensive

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Philippe C.

Rating: 4 out of 5

Published on 28/07/2016 à 17h30 following a purchase from 28/07/2016

fast, neat. Nothing to say

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Sandoval

Rating: 1 out of 5

Published on 15/07/2016 à 17h22 following a purchase from 15/07/2016

I placed my order on July 08 for a birthday gift. It is now July 15, and the order has still not been given to the carrier!!! I am very dissatisfied!!! Why announce a delivery in 48 hours?

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Response from Mon Whisky

Hello, As we explained to you by e-mail, your order has been dispatched on time. However, in view of the tracking, it would appear that the parcel has been mislaid or cannot be located by the carrier. We are very sorry about this situation and will immediately send a new Chronopost parcel to your addressee. Sincerely, The MonWhisky.fr team

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Philippe B.

Rating: 3 out of 5

Published on 21/06/2016 à 10h28 following a purchase from 21/06/2016

It's a pity that the site's banner announces that postage is "free" on purchases of 150 or more: this is obviously not the case !!!!!

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Response from Mon Whisky

We do offer free postage on orders of 150 or more at a relay point. However, your order amounted to 128.90 and was therefore not eligible for free shipping. Sincerely, The Monwhisky.fr team.

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GuillauM

Rating: 4 out of 5

Published on 12/06/2016 à 20h57 following a purchase from 12/06/2016

Fast and careful shipping

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FRANCK

Rating: 4 out of 5

Published on 09/06/2016 à 09h23 following a purchase from 09/06/2016

correct price and fast delivery. very good

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Michel

Rating: 4 out of 5

Published on 10/05/2016 à 21h15 following a purchase from 10/05/2016

fast and compliant delivery, improvement can come from prices....!

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Laurent

Rating: 4 out of 5

Published on 28/04/2016 à 08h50 following a purchase from 28/04/2016

Deadline met, kept well informed of the progress of the order, bottles very well packed and fortunately because delivery by post to be delivered to an address chosen but package arrived in poor condition. None of the bottles suffered but the boxes did. It's a pity that once again the post office doesn't shine for its professionalism.

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Mathieu

Rating: 4 out of 5

Published on 26/04/2016 à 20h24 following a purchase from 26/04/2016

Order processed quickly, received in 48 hours with reliable packaging. A little downside on the price of certain references which can be found at a much lower rate in some shops.

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Franc

Rating: 4 out of 5

Published on 12/04/2016 à 19h13 following a purchase from 12/04/2016

fast delivery, well protected. Only the free delivery indicated on the site of the 150 of purchase is not it because under conditions and badly indicated.

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Response from Mon Whisky

Thank you for your comment. Delivery is free of charge for orders of 150 or more at a relay point, with no other conditions.

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Bertrand L.

Rating: 4 out of 5

Published on 03/04/2016 à 20h20 following a purchase from 03/04/2016

Commitment to deadlines and product availability respected

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Loic L.

Rating: 4 out of 5

Published on 23/03/2016 à 22h59 following a purchase from 23/03/2016

Great service! Nothing to say! The price of the product is a bit high compared to other competitors.

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Hervé J.

Rating: 4 out of 5

Published on 17/03/2016 à 19h21 following a purchase from 17/03/2016

Good advice, fast delivery, nothing to complain about.

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Jolen C.

Rating: 4 out of 5

Published on 10/03/2016 à 18h29 following a purchase from 10/03/2016

Fast and clean service. Good packaging. Perfect!

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Dominique D.

Rating: 4 out of 5

Published on 19/02/2016 à 14h50 following a purchase from 19/02/2016

parcel delivered on time

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Emilien

Rating: 4 out of 5

Published on 21/12/2015 à 13h11 following a purchase from 21/12/2015

Quality service Fast delivery As requested

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