The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.
I ordered a bottle of Japanese whisky on Sunday and received it beautifully packaged the following Tuesday morning. What more can I say: THANK YOU. I can only hope that this bottle will be appreciated at its true value...
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Alexandre F.
Rating: 5 out of 5
following a purchase from 08/12/2017
Top-notch welcome and advice. Go there with your eyes closed and your credit card in hand, because you'll want to buy everything...
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Gérard M.
Rating: 5 out of 5
following a purchase from 07/12/2017
GOOD CHOICE AND TOTAL SATISFACTION WITH THE SERVICE
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John
Rating: 5 out of 5
following a purchase from 07/12/2017
Super! And very well packaged Thank you
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Mélodie
Rating: 1 out of 5
following a purchase from 28/11/2017
I placed an order to have it delivered to a relay point and collected by my brother in Clermont (birthday). Result: apparently they didn't manage to have it delivered to a relay point, and sent it back to the 87, all without telling my brother or me anything about it! I'm trying to get it sent by post to Clermont, or to get my money back, but I don't hold out much hope.
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Response from Mon Whisky
Hello, we are sorry about this incident during the delivery of your order. The relay point refused the parcel presented by La Poste and it was returned to us. However, we don't understand your criticism of the after-sales service. You posted your review before contacting us to report the problem. You'll agree that it's difficult to find a solution when you don't know about it... Once we had received your e-mail, we dealt with the dispute the same day and reshipped a new parcel containing your order. Once again, we're sorry about this incident and understand your note. On the other hand, we find your comment about our after-sales service a little harsh, given the rapid handling of this malfunction. Sincerely, The MonWhisky.fr team
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Isabelle V.
Rating: 5 out of 5
following a purchase from 28/11/2017
Fast, as ordered. Perfect.
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Sasa
Rating: 5 out of 5
following a purchase from 19/11/2017
Very reasonable price and fast delivery, I recommend!
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Jordi
Rating: 5 out of 5
following a purchase from 18/11/2017
Very good site, choice, competitive prices and impeccable delivery. Would recommend
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Jérôme
Rating: 5 out of 5
following a purchase from 13/11/2017
Many references and very good advice.
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Edmond R.
Rating: 5 out of 5
following a purchase from 13/11/2017
Fast, beautiful packaging, well done. Now we just have to taste it.
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Philippe S.
Rating: 5 out of 5
following a purchase from 12/11/2017
Everything went smoothly, with real-time tracking, short delivery times and efficient protective packaging... And I can't forget the attractive price.
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Jocelyne B.
Rating: 5 out of 5
following a purchase from 09/11/2017
Large selection of wisky. Good presentation. Fast and careful delivery. Well protected. I will order again very soon
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Patricia
Rating: 5 out of 5
following a purchase from 05/11/2017
Very professional company. Fast delivery and well packaged product. I have already made several purchases on this site. Everything has always been perfect.
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Carole V.
Rating: 5 out of 5
following a purchase from 02/11/2017
Excellent! I am very satisfied with my purchase and delivery! I would recommend
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Marco
Rating: 5 out of 5
following a purchase from 28/10/2017
perfect, fast
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Madame A.
Rating: 5 out of 5
following a purchase from 26/10/2017
Very competitive price.fast and careful shipping. Very good site.
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Julian
Rating: 5 out of 5
following a purchase from 23/10/2017
Very fair prices, mostly the cheapest on the web. Superb selection and excellent customer service. Extremely strong packaging! Thanks to the whole team!
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Philippe M.
Rating: 5 out of 5
following a purchase from 23/10/2017
Very well packaged to preserve this magnificent millonario xo special reserve bottle. A true marvel.
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Geoffrey D.
Rating: 5 out of 5
following a purchase from 19/10/2017
nothing to say. Fast delivery, well protected. Efficient
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Thomas
Rating: 5 out of 5
following a purchase from 15/10/2017
Nice and quick
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Ad
Rating: 5 out of 5
following a purchase from 12/10/2017
Perfectly guided, thank you
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Romain D.
Rating: 5 out of 5
following a purchase from 09/10/2017
Fast efficient perfect
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Anne
Rating: 5 out of 5
following a purchase from 08/10/2017
Received on time, excellent quality packaging...I won't comment on the product, as it's for a gift, but so far I'm very satisfied with my purchase.
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Frédéric D.
Rating: 5 out of 5
following a purchase from 08/10/2017
Excellent. I recommend without hesitation.
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Anne M.
Rating: 5 out of 5
following a purchase from 07/10/2017
everything is perfect thank you
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Fiona
Rating: 5 out of 5
following a purchase from 06/10/2017
For my first purchase I'm very happy: there's plenty of choice on the site, the parcel was received within the time limit announced, and above all the packaging was very careful. I will order again without hesitation.
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Pierre A.
Rating: 5 out of 5
following a purchase from 05/10/2017
Top of the line, just have to taste this famous Nikka FTB !
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Radeck
Rating: 5 out of 5
following a purchase from 29/09/2017
Product conformsQuick delivery
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Dg
Rating: 5 out of 5
following a purchase from 22/09/2017
Very satisfied.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 15/09/2017
Delivery received very quickly.
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Michel H.
Rating: 5 out of 5
following a purchase from 15/09/2017
Total satisfaction with the clarity of the site, the product offers and the delivery time.
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Patricia M.
Rating: 5 out of 5
following a purchase from 14/09/2017
fast and good product
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Maximilien R.
Rating: 5 out of 5
following a purchase from 14/09/2017
Excellent - everything went very smoothly, I highly recommend it.
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Marie
Rating: 5 out of 5
following a purchase from 14/09/2017
Impeccable and very responsive service.
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Marc G.
Rating: 5 out of 5
following a purchase from 14/09/2017
Order perfectly as described. Perfect parcel and packaging for optimum protection and fast delivery. Great!
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Laurent
Rating: 5 out of 5
following a purchase from 10/09/2017
Excellent experience. Thank you very much.
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Client
Rating: 5 out of 5
following a purchase from 10/09/2017
Very happy with the service, quick answers to questions and delivery! Plus a little gift in the package. I can't recommend it enough!
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GUILLOU
Rating: 5 out of 5
following a purchase from 01/09/2017
Clear, well-constructed site. Complete product description. Order process OK. Tracking throughout delivery. Serious packaging guaranteeing the integrity of the bottles on arrival. Would recommend.
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Mohamed
Rating: 5 out of 5
following a purchase from 25/08/2017
Super site, top order and delivery
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Pascal
Rating: 5 out of 5
following a purchase from 25/08/2017
Plenty of choice, average prices and a well-secured parcel.
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