Customer reviews of Mon Whisky

9,7 /10

Based on 1 585 published reviews

5 1 415 89% 4 116 7% 3 31 2% 2 9 1% 1 14 1%

Summary of reviews

The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.

Reviews 3, 4 and 5 stars

Reset filters

Séb L.

Published on 09/07/2023 à 20h51 following a purchase from 28/06/2023

Fast and efficient

Translated reviews

Jean P.

Published on 08/07/2023 à 16h18 following a purchase from 04/07/2023

Very fast delivery, quality product that meets our expectations, we will come back to you with pleasure.

Translated reviews

Published on 07/07/2023 à 21h30 following a purchase from 03/07/2023

Perfectly packaged bottle.

Translated reviews

Aubaspeyras

Published on 06/07/2023 à 15h11 following a purchase from 02/07/2023

Fast and compliant

Translated reviews

Heddy M.

Published on 02/07/2023 à 21h23 following a purchase from 28/06/2023

Perfect fast delivery and unbeatable price, plus a superbly organized site with original whisky sorted by country.

Translated reviews

Thierry

Published on 02/07/2023 à 13h48 following a purchase from 28/06/2023

Easy ordering and fast delivery.

Translated reviews

Murzeau C.

Published on 02/07/2023 à 10h41 following a purchase from 28/06/2023

Impec fast delivery perfect

Translated reviews

Audrey S.

Published on 22/06/2023 à 16h23 following a purchase from 07/06/2023

Quality products, fast delivery and well packaged!

Translated reviews

Carine

Published on 19/06/2023 à 21h52 following a purchase from 08/06/2023

Perfect!!! Fast shipping!!!

Translated reviews

Paco

Published on 17/06/2023 à 17h35 following a purchase from 12/06/2023

First order and all went well. No complaints

Translated reviews

Le G.

Published on 16/06/2023 à 18h33 following a purchase from 12/06/2023

Very well in line with our expectations

Translated reviews

Philippe

Published on 12/06/2023 à 11h53 following a purchase from 08/06/2023

Very fast and affordable. thank you very much.

Translated reviews

Patrice

Published on 12/06/2023 à 10h59 following a purchase from 02/06/2023

I am very satisfied with your service. From taking my order to delivery plus the quality of protection, very well packaged and no problems on arrival and in a very short time.

Translated reviews

Eric

Published on 11/06/2023 à 19h46 following a purchase from 07/06/2023

very happy with my order! fast and well packed

Translated reviews

Published on 10/06/2023 à 17h27 following a purchase from 30/05/2023

Very good! Fast shipping, perfect package.

Translated reviews

Carole L.

Published on 09/06/2023 à 14h28 following a purchase from 04/06/2023

Small problem to order with gift cardproblem of payment

Translated reviews

Jean P.

Published on 03/06/2023 à 08h21 following a purchase from 30/05/2023

Perfect delivery.

Translated reviews

Published on 02/06/2023 à 10h26 following a purchase from 29/05/2023

Fast, efficient delivery! Well packagedI just have to taste it.

Translated reviews

Fred

Published on 18/05/2023 à 18h32 following a purchase from 14/05/2023

perfect at the top

Translated reviews

William

Published on 16/05/2023 à 20h55 following a purchase from 04/05/2023

Just perfect service

Translated reviews

Response from Mon Whisky

Thank you for your comment William! We're delighted you enjoyed our service. We look forward to serving you again! monWhisky team

Antonio U.

Published on 16/05/2023 à 14h24 following a purchase from 04/05/2023

Ho acquistato dall'Italia, ho pagato la spedizione più costosa che prometteva l'arrivo del bene in 24 ore, ma a distanza di 4 giorni ancora non sappiamo dov'è il bene acquistato. Ho contattato l'assistenza che mi ha risposto laconicamente: 'abbiamo spedito il bene il giorno dopo l'acquisto'... ed è finita lì. Sono ancora in attesa.Ho modificato il giudizio dopo il giudizio espresso su trustpilot (aumentate le stelle), perché il venditore ha rimborsato il costo della spedizione, visto che questa non è arrivata nei tempi previsti (ma è comunque arrivata).

Translated reviews

Response from Mon Whisky

Hi Antonio,Thank you for your purchase. Our customer service team has been in touch with you to resolve this issue. Please do not hesitate to contact us again!The monWhisky team

Sasa S.

Published on 15/05/2023 à 20h26 following a purchase from 04/05/2023

the packaging of the whisky ordered is not identical to the delivery

Translated reviews

Response from Mon Whisky

Hello Sasa, Our customer service team will be in touch with you very soon! Sincerely yours,The monWhisky team

Sandrine

Published on 15/05/2023 à 09h13 following a purchase from 02/05/2023

I recommend it, fast delivery and very good protection for the bottle.

Translated reviews

Response from Mon Whisky

Hello Sandrine, Thank you for taking the time to leave us a positive review. We're delighted that you enjoyed your shopping experience with us and that our products met your expectations! We look forward to serving you again! monWhisky team

Herve.rimassonhotmail.fr

Published on 12/05/2023 à 12h14 following a purchase from 08/05/2023

The product ordered was delivered 2 days after the order.

Translated reviews

Response from Mon Whisky

Dear Hervé,Thank you for taking the time to leave us your feedback on our service and delivery. We look forward to serving you again in the near future! monWhisky team

Bruno

Published on 10/05/2023 à 11h16 following a purchase from 04/05/2023

Exceptional spirits, great prices, delivered fast!!!!

Translated reviews

Response from Mon Whisky

Hello Bruno,Thank you for sharing your experience with us.Your satisfaction is our priority, and we are delighted to know that you enjoyed your online shopping experience! See you soon on monWhisky,The monWhisky team

Vincent

Published on 08/05/2023 à 18h54 following a purchase from 27/04/2023

Fast and affordable

Translated reviews

Response from Mon Whisky

Hello Vincent, We are delighted to hear that you were satisfied with your shopping experience and your order. Thank you for leaving us your feedback, and we look forward to serving you again! monWhisky team

Layll

Published on 07/05/2023 à 20h25 following a purchase from 02/05/2023

Super+++++++××+++××++++++

Translated reviews

Alexis

Published on 07/05/2023 à 18h31 following a purchase from 02/05/2023

Ergonomic site, friendly and efficient customer service. Well packaged and top processing times. Thanks to the whole team

Translated reviews

Roger-pierre C.

Published on 07/05/2023 à 13h44 following a purchase from 03/05/2023

A very good choice of products

Translated reviews

Response from Mon Whisky

Hello Roger-Pierre,Thank you for taking the time to share your experience with us. Your satisfaction is our greatest reward and we are delighted that you enjoyed your monWhisky experience! monWhisky team

Guillaume

Published on 06/05/2023 à 21h29 following a purchase from 02/05/2023

Good products, good price, fast delivery, well packaged

Translated reviews

DIDIER

Published on 05/05/2023 à 11h47 following a purchase from 01/05/2023

The product and delivery were as expected.

Translated reviews

Franck

Published on 20/04/2023 à 16h18 following a purchase from 16/04/2023

Fast, clear and simple to order and above all very well packaged, it's always nice to see the careful treatment of the items purchased.I recommend and will recommend.

Translated reviews

Response from Mon Whisky

Hello Franck,Thank you very much for taking the time to share your positive experience with us on Trustpilot. Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience with MonWhisky! The Monwhisky team

GUILLEVIC

Published on 15/04/2023 à 20h36 following a purchase from 11/04/2023

nothing to say about the prices and delivery times, the only problem I encountered was with the payment, I didn't manage to validate it on the day of subscription, I spent a long time going round and round for a request to accept the general terms and conditions without a box to tick (the highlighted link in the middle of the text sent me to the general terms and conditions without any possibility of acceptance). I managed to validate the next day, but it didn't work on the 1st try, the little acceptance box appeared after several attempts, and I was able to fill in the card references and complete the order. I saw on the internet that other people had had the same problem.

Translated reviews

Response from Mon Whisky

Hello Hervé,Thank you for your feedback. I'll pass on your comment so that we can do what's necessary to improve this process. Nevertheless, we are delighted to note your satisfaction with the rest of your purchasing experience! See you soon on monWhisky,The monWhisky team

Thierry P.

Published on 14/04/2023 à 20h14 following a purchase from 03/04/2023

This experience was very positive, first of all the products were in order, shipping was fast and well protected...I recommend this site for the choice of delivery which is 1 plus.

Translated reviews

Michel

Published on 08/04/2023 à 19h46 following a purchase from 03/04/2023

Hello very professional a great choice, perfect packaging I recommend

Translated reviews

Audrey G.

Published on 08/04/2023 à 13h24 following a purchase from 03/04/2023

Good site, fast delivery and well-prepared parcel next to advisor

Translated reviews

Published on 06/04/2023 à 20h52 following a purchase from 26/03/2023

Fair prices and fast delivery.

Translated reviews

Cde

Published on 31/03/2023 à 18h16 following a purchase from 26/03/2023

During an order, there was a technical incident during the payment process.contact was made with customer service, a very reactive response by email and telephone.the incident was resolved and the order delivered.I had to deal with different people and I would like to say that I am really satisfied with their welcome and care.

Translated reviews

David B.

Published on 30/03/2023 à 17h22 following a purchase from 19/03/2023

3 rd order is like the previous ones, just at the top, deadlines, protection of products, offers

Translated reviews

Alain

Published on 23/03/2023 à 10h56 following a purchase from 19/03/2023

Ordered a bottle of whisky. Order arrived promptly.

Translated reviews