The online store "Mon Whisky" excels in several key areas that contribute to a positive shopping experience. Customers consistently highlight the excellent quality of the whisky, noting not only its taste but also the impressive selection available for various budgets. The delivery process is frequently praised for being fast and reliable, with many appreciating the careful packaging that ensures products arrive in perfect condition. Communication with the sales department is described as prompt and effective, adding to the overall satisfaction with the service.
Fast, but it's a shame that the bottle arrives without a case...especially if it's a gift!
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Response from Mon Whisky
Thank you for your comment. We would just like to point out that this bottle does not have any packaging as indicated on the product sheet. Happy holidays to you.
C
Chantal B.
Rating: 4 out of 5
following a purchase from 13/12/2016
FAST PROCESSING AND DELIVERY
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 07/12/2016
Fast order processing, delivery within 48 hours, impeccable packaging - to be recommended.
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Jacques P.
Rating: 4 out of 5
following a purchase from 03/12/2016
It's a shame because the quality is good.
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Pascal
Rating: 3 out of 5
following a purchase from 14/11/2016
The site is really well done.One drawback, on arrival, a glass was chipped and no piece in the package. Otherwise, I'm pleased with the delivery time and the quality of the product. Otherwise, I'm pleased with the delivery time and the packaging. Enjoy your shopping and tasting,
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Response from Mon Whisky
We are very sorry about this incident. As stipulated in the e-mail we sent you, we are sending you a new glass immediately. We hope to see you soon on MonWhisky.fr
J
Jean-françois D.
Rating: 4 out of 5
following a purchase from 07/11/2016
everything ok. very good packaging
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Quentin H.
Rating: 4 out of 5
following a purchase from 17/10/2016
Fast delivery, compliant package
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M. R.
Rating: 4 out of 5
following a purchase from 17/09/2016
Shipping took a week instead of two days.
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Pascale
Rating: 4 out of 5
following a purchase from 07/09/2016
Wide selection, fast delivery and competitive prices
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Michel C.
Rating: 3 out of 5
following a purchase from 27/08/2016
As a collector, this is an important factor.
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Response from Mon Whisky
Hello, we're sorry that the bottle box was damaged in transit. As stated in our telephone conversation, we are sending you a new case to replace it. We hope that this gesture will demonstrate our commitment to customer satisfaction. Sincerely, The MonWhisky.fr team
B
Benoit
Rating: 4 out of 5
following a purchase from 03/08/2016
I've made some great discoveries but I have to say it's not cheap. Some bottles are cheaper elsewhere, but not all! Cheers!
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Lacanal D.
Rating: 4 out of 5
following a purchase from 02/08/2016
Product too expensive
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Philippe C.
Rating: 4 out of 5
following a purchase from 28/07/2016
fast, neat. Nothing to say
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Philippe B.
Rating: 3 out of 5
following a purchase from 21/06/2016
It's a pity that the site's banner announces that postage is "free" on purchases of 150 or more: this is obviously not the case !!!!!
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Response from Mon Whisky
We do offer free postage on orders of 150 or more at a relay point. However, your order amounted to 128.90 and was therefore not eligible for free shipping. Sincerely, The Monwhisky.fr team.
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GuillauM
Rating: 4 out of 5
following a purchase from 12/06/2016
Fast and careful shipping
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FRANCK
Rating: 4 out of 5
following a purchase from 09/06/2016
correct price and fast delivery. very good
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Michel
Rating: 4 out of 5
following a purchase from 10/05/2016
fast and compliant delivery, improvement can come from prices....!
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Laurent
Rating: 4 out of 5
following a purchase from 28/04/2016
Deadline met, kept well informed of the progress of the order, bottles very well packed and fortunately because delivery by post to be delivered to an address chosen but package arrived in poor condition. None of the bottles suffered but the boxes did. It's a pity that once again the post office doesn't shine for its professionalism.
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Mathieu
Rating: 4 out of 5
following a purchase from 26/04/2016
Order processed quickly, received in 48 hours with reliable packaging. A little downside on the price of certain references which can be found at a much lower rate in some shops.
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Franc
Rating: 4 out of 5
following a purchase from 12/04/2016
fast delivery, well protected. Only the free delivery indicated on the site of the 150 of purchase is not it because under conditions and badly indicated.
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Response from Mon Whisky
Thank you for your comment. Delivery is free of charge for orders of 150 or more at a relay point, with no other conditions.
B
Bertrand L.
Rating: 4 out of 5
following a purchase from 03/04/2016
Commitment to deadlines and product availability respected
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Loic L.
Rating: 4 out of 5
following a purchase from 23/03/2016
Great service! Nothing to say! The price of the product is a bit high compared to other competitors.
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Hervé J.
Rating: 4 out of 5
following a purchase from 17/03/2016
Good advice, fast delivery, nothing to complain about.
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Jolen C.
Rating: 4 out of 5
following a purchase from 10/03/2016
Fast and clean service. Good packaging. Perfect!
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Dominique D.
Rating: 4 out of 5
following a purchase from 19/02/2016
parcel delivered on time
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Emilien
Rating: 4 out of 5
following a purchase from 21/12/2015
Quality service Fast delivery As requested
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Dany
Rating: 4 out of 5
following a purchase from 22/10/2015
no particular problem, a little long for the delivery, but it remains a very good site and I recommend it with pleasure.
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