Customer reviews of MonCornerB

Happy with the delivery service and navigation, I really like the site. However, the product I ordered does not meet my expectations. I had the other Ilia mascara (white tube) and its quality is incomparable! This one runs and clumps. I will reorder the white one, which is annoying at the price of these mascaras ^^

I might have appreciated my delivery more if the ordered products were the ones received.

Disappointed to have received the product 'We want a doll's complexion' from Atelier Nubio with an expiration date of late December 2022. The Atelier Nubio site mentions a shelf life of 12 months.

Easy purchase

Hello, following my order of 138 euros, I received, as agreed, 'the big surprise' in my package: the body brush. Very disappointed, I already had one!...

The calendar is really too expensive for this, either include more efficient products

I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.

I did not receive the package, contrary to what is noted in the Colissimo tracking!

Satisfied with my purchase after seeing it over time but I think the shampoo is good

One star because you can't put zero. I ordered a makeup palette from the brand Lily Lolo and to my surprise, when taking the palette out of its cardboard packaging, the palette is dirty filled with all kinds of marks (foundation/makeup/fingerprints). Fortunately, the inside does not seem to have been opened. In any case, I bought a new product that should not have been unwrapped and even less dirty. This was the first and last time I used this site, I strongly advise against it.

The expiration date should have been specified

Product arrived broken, unusable... no stock so no new shipment

You know it

Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.

Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered

Not all product photos are displayed. For makeup, it's better when you can see a photo of someone wearing the makeup and not just the product photo.

The products are of good quality, however I had chosen creams for combination skin, according to the filters, but upon receiving my products I realized that some are for dry skin and I cannot use them, my skin cannot tolerate them. I am therefore disappointed because I trusted the filters.

The site is not fast, the visuals do not display.

Error in the preparation of my order.

Fast and careful shipping. Good customer follow-up. However, the purchased product is a disaster. I have rarely seen such a disappointing foundation at this price. Maybe other products are better but I will not recommend.

Bottle arrived full of spilled shampoo. As for the product itself, I don't have any feedback yet.

Order shipped quickly. But the care taken in preparation leaves something to be desired. Too many stock shortages as well.

I hope you have resolved the issue with the gift voucher. I appreciated your responsiveness and commercial gesture.

The notification of my package's arrival was done by mistake. I had to wait 2 more days compared to the notification email. A small error.

The products are often expensive but of good quality. The conditions to receive certain offers are not always clear and sometimes we do not receive the promised product.

I am disappointed by the color Just Sherry, too light for me. The actual shade is lighter than on the site. Delivery and welcome were flawless.

No word even though I had planned one. Customs issue due to the absence of necessary indications from the seller.

During a previous purchase, I received samples, among them a soap, which to my great surprise, was made from palm oil! For a site claiming to be organic and ethical, I found this very problematic, which is why I turned to other sites and decided to only order from you occasionally if I cannot find the products elsewhere. Wishing to know if you have improved, I am making a new attempt with your calendar.

Loyalty points cannot be combined with the offers proposed by the brands!

One of the products was damaged upon opening the package.

Some difficulties regarding the cart; as soon as we want to look at details about a product, it is added to the cart... in the end, one of the products was not ordered

Easy navigation but regarding the search bar, we cannot correct the words, we have to erase everything

I was delivered 9 days after the order.

I ordered products from the brand ODACITE: the rose exfoliating mask and the rose/neroli face mist. The jar of the mask was open and three-quarters full. I must admit that I had questions!! ...No safety seal.. These products are organic, quite expensive, so when you notice such a thing upon receipt,... The rose scent that I was supposed to find in the mask is not there at all and when I applied it to my face, I couldn't find the scrubbing effect!!! I am honestly bewildered.

I had to redo my cart no less than 6 times because shipping fees were charged even though the total amount of my order should have exempted me from them. However, the phone service is top-notch, I spoke with Mélodie who tried to find a solution and ultimately refunded me the shipping fees directly.

Practical, easy to access. Prices are a bit high but of good quality. Maybe offer a bit more promotion... You often have to reach a minimum of €150 to access preferential prices or benefits. This is not within everyone's budget. Delivery times can be a bit long.

I had a delivery problem that was resolved but it took a bit of time. However, the customer service was impeccable, very quick response and found a solution to resolve the issue.

The site is very good overall but the return procedure is too complex, you have to search for information, it's not clear.

I find the selection of products too expensive. We pay the price of luxury without knowing the brands.

Hello Catherine, Thank you for sharing your opinion on our site, we are sorry that your experience was not optimal. We do our best to ensure that product sheets provide you with the most detailed information possible, but we take note of your comments. Feel free to consult our Organic Beauty Guide, where you will find many tips, especially on how to choose the right foundation shade online. We are also happy to answer all your questions via product sheets or by email within 24 hours :) Have a nice day!