MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.
The site is clear and intuitive, the shipping is quick and careful
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Response from MonCornerB
Hello Valerie, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Morgane E.
Rating: 4 out of 5
following a purchase from 03/11/2023
Not enough explanations about the products, not enough consumer reviews. Sampling is quite poor on brands that are not very interesting most of the time.
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Response from MonCornerB
Hello Morgane, Thank you for taking the time to share your feedback on our e-shop. We are sincerely sorry that the product descriptions are not detailed enough for you. Our amazing marketing team has implemented rigorous processes to write complete and easy-to-read product descriptions :) Do you have an example of a product to provide us by sending an email to [email protected]? It would help us a lot :) Regarding reviews, unfortunately, many of you do not share your opinions on the products :( Aware of this, we will be launching a new way to collect reviews in 2024, hoping it meets your expectations. As for samples, we work with many niche brands that unfortunately do not have samples available. We take note of your feedback and comments. However, we hope this does not affect the overall experience you had on our site. Have a great day!
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Nathalie P.
Rating: 4 out of 5
following a purchase from 25/08/2023
Good site with a wide choice of products
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Hermine C.
Rating: 4 out of 5
following a purchase from 02/11/2023
Hello, I remain a customer of the site but I realize that I can sometimes find the same products with promotional offers elsewhere. I find it a shame that the vouchers we have thanks to accumulated points are not valid for longer. There are regularly things I would have liked to order that are no longer available on the site. The offer of samples or goodies given for X purchase is very often the same, like for the advent calendar. I was very disappointed with certain product/packaging quality like gressa for example or a beetroot lip ink...
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Response from MonCornerB
Hello Hermine, Thank you very much for taking the time to share your feedback about our site. We are committed to offering you lovely deals as well as Goodie Bags that you might enjoy throughout the year. We are sincerely sorry that these have not always met your expectations. Every year, we discover green beauty gems for you to (re)discover! And in our 2023 Calendar, you will find only 2 products from the 2022 Advent Calendar. We chose to include them again because they are reliable products that were very well received last year :) Regarding stock shortages, our purchasing team does everything possible to limit them. Unfortunately, this is sometimes (often) a situation encountered with our suppliers or the brand itself. Finally, we are truly sorry that you have experienced disappointments regarding products ordered from our e-shop. We invite you to contact us as soon as you notice an issue with your order so that we can find a solution as quickly as possible. I hope, however, that this will not affect the overall experience you had on our site. Looking forward to hearing from you! Have a nice day.
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Marie-Paule G.
Rating: 4 out of 5
following a purchase from 26/10/2023
Ease of navigation, normal delivery, secure packaging.
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Response from MonCornerB
Hello Marie-Paule, Thank you for your opinion and your order :) We wish you an excellent day!
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Cécile F.
Rating: 4 out of 5
following a purchase from 04/10/2023
Very good experience. However, it is difficult to return to the previous page after clicking on product previews. You have to enter or click again on the category that interests you to scroll through the products in your catalog. A detail, but I think it slows down the finalization of the purchase (it was my case) and possibly postpones it. Once again, nothing serious, just a detail in the fluidity of navigation.
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Response from MonCornerB
Hello Cécile, Thank you for taking the time to share your feedback! Please feel free to reach out to us by email so that we can learn more about your difficulties navigating our e-shop :) Have a great day
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Elsa M.
Rating: 4 out of 5
following a purchase from 17/10/2023
Very fast and careful delivery, I really appreciate ordering from them.
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Response from MonCornerB
Hello Elsa, Thank you for sharing your feedback, we really appreciate your comments! The entire MCB team wishes you an excellent day :)
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Audrey P.
Rating: 4 out of 5
following a purchase from 15/10/2023
The order tracking is very good and respected.
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Response from MonCornerB
Hello Audrey, Thank you for your feedback and your order :) We wish you an excellent day!
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Fanny E.
Rating: 4 out of 5
following a purchase from 05/10/2023
The website is quite clear and well designed, I easily find the products from my favorite brand.
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Response from MonCornerB
Hello Fanny, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a great day
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Melissa M.
Rating: 4 out of 5
following a purchase from 17/09/2023
I would have liked it to be mentioned that the cream and serum evolve have a rather particular smell, but otherwise everything is great 🧖️
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Response from MonCornerB
Hello Melissa, Thank you for your feedback and your order :) We wish you an excellent day!
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Murielle S.
Rating: 4 out of 5
following a purchase from 04/09/2023
I went to the site on my daughter's advice and I do not regret it. Fast delivery and a very good product.
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Response from MonCornerB
Hello Murielle, Thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
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Léa R.
Rating: 4 out of 5
following a purchase from 13/09/2023
I love this e-shop, the customer service is impeccable. The only problem I found is when you offer a product in several shades, when I select the shade I want, it doesn't display and I can't add it to my cart.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) We recommend using private browsing for your next orders, this should avoid this little computer bug. Have a nice day!
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Najete B.
Rating: 2 out of 5
following a purchase from 25/08/2023
Disappointed with the birthday gift. The size is too small and it expires next month.
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Response from MonCornerB
Hello Najete, Thank you for taking the time to share your feedback regarding your experience on our e-shop. We are sincerely sorry that the birthday gift you received did not meet your expectations. We do our best to select birthday gifts that we think you will like based on our stock. Regular checks are also carried out by our logistics team to ensure the proper compliance of the products you receive. However, we are confused that this was not the case this time. Please feel free to contact us by email so that we can find a solution :) Have a great day!
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Nathalie L.
Rating: 1 out of 5
following a purchase from 18/08/2023
Customer service is quick to send the order when we request cancellation.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback. Orders placed on our e-shop are prepared and shipped by our service provider with a team of order preparers. This team does its best to send the orders within the allotted time. However, once an order has already been shipped, we unfortunately cannot proceed with its cancellation. We thank you for your understanding. Have a great day.
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Fabienne L.
Rating: 4 out of 5
following a purchase from 27/08/2023
Overall satisfied. Perhaps to improve: the fact that you cannot choose your samples when placing an order.
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Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order! We will pass your suggestion on to the relevant department :) We wish you an excellent day!
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Marie Christine P.
Rating: 4 out of 5
following a purchase from 17/08/2023
The product was delivered in the desired time
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Response from MonCornerB
Hello Marie Christine, Thank you for your feedback and your order :) We wish you an excellent day!
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Corinne C.
Rating: 4 out of 5
following a purchase from 27/07/2023
The instructions in English ‼️‼️‼️ not cool
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Response from MonCornerB
Hello Corinne, Thank you for taking the time to share your opinion on our site :) Would you be so kind as to get back to us by email so that we can understand the issue and provide you with more information? Have a nice day!
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Sophie L.
Rating: 2 out of 5
following a purchase from 26/06/2023
Item is expensive compared to other shops. Review the sales service. I will not order again.
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Florence T.
Rating: 4 out of 5
following a purchase from 17/06/2023
A bit expensive, and too much packaging. Otherwise, pleasant site, which could enrich its offer
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Response from MonCornerB
Hello Florence, Thank you for taking the time to share your feedback! Our logistics team strives to select, as much as possible, the most appropriate box size for your products. We also care about limiting excess packaging while best protecting your order. This is so that you receive all your products safely :) Do not hesitate to get back to us by email at [email protected] with more details regarding the packaging. We will take note of your feedback and suggestions. Have a great day
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Yannick R.
Rating: 4 out of 5
following a purchase from 07/06/2023
Very fast delivery. A pack of free products.
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Response from MonCornerB
Hello Yannick, Thank you for sharing your feedback, we hope you like all your products! The entire MCB team wishes you an excellent day :)
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Cassandra B.
Rating: 4 out of 5
following a purchase from 30/05/2023
4 stars because the samples due to the promo code were forgotten in my order
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Response from MonCornerB
Hello Cassandra, Thank you for your feedback :) Would you be so kind as to get back to us by email at [email protected]? This is so we can understand what happened. Thank you and have a nice day!
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Sabine G.
Rating: 4 out of 5
following a purchase from 06/06/2023
Very satisfactory products but living in Réunion, customs fees are too high!
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Response from MonCornerB
Hello Sabine, Thank you for your feedback and your order :) We are sorry that customs fees are high. Since you live in the DOM TOM, you are not subject to French VAT, so the products you buy on our site are 20% cheaper. However, you are subject to the VAT of La Réunion. You therefore have to pay the local VAT (rarely exceeding 20%) and additional customs duties may apply. However, this is very rare. We thank you for your understanding and wish you an excellent day!
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Solenne G.
Rating: 4 out of 5
following a purchase from 31/05/2023
Okay brush that meets my needs
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Response from MonCornerB
Hello Solenne, Thank you for your feedback and we are delighted that the Body Dry Brush pleases you! According to the Verified Reviews charter, we are unfortunately unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
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Camille B.
Rating: 4 out of 5
following a purchase from 05/06/2023
Very satisfied as always, I appreciate the super fast delivery.
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Response from MonCornerB
Hello Camille, thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
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Véronique R.
Rating: 4 out of 5
following a purchase from 25/05/2023
Order received quickly, careful packaging. I only regret that the 'spring bag' was not delivered with a small explanatory sheet of the products (especially for a product without packaging where I had to 'search' on the site to know the product: in fact a solid shampoo)
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Response from MonCornerB
Hello Véronique, Thank you for taking the time to share your feedback on our site. We take your recommendation into account and will pass it on to the relevant department! Please feel free to follow us on our Instagram account Moncornerb, you will find a highlighted story 'Spring Bag' where we explained how to use the products :) Have a great day!
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Fabienne L.
Rating: 4 out of 5
following a purchase from 10/05/2023
Simple and fast.
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Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order :) We wish you an excellent day!
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Rozenn B.
Rating: 4 out of 5
following a purchase from 09/05/2023
Very good site. Wide choice, advice, and delivery in careful packaging.
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Response from MonCornerB
Hello Rozenn, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Lina T.
Rating: 2 out of 5
following a purchase from 08/05/2023
I did not receive the shade I ordered. I gave it away because it did not suit me.
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Response from MonCornerB
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. Would you be kind enough to get back to us by email at [email protected] please? This is so we can find a solution. Have a nice day :)
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Valentine P.
Rating: 4 out of 5
following a purchase from 03/05/2023
Good quality of service and fast delivery, I recommend.
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Response from MonCornerB
Hello Nazia, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Camille C.
Rating: 4 out of 5
following a purchase from 06/05/2023
Good advice. Product availability. Shipping costs to be reviewed for delivery to a relay point could be offered on orders over a certain amount.
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Response from MonCornerB
Hello Camille, Thank you for your feedback and your order. Delivery to a Mondial Relay point is free for purchases over €65 on our site. I invite you to refer to our
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Jocelyne L.
Rating: 4 out of 5
following a purchase from 02/05/2023
Delivery a bit long and little information on tracking but there was a public holiday so......
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Response from MonCornerB
Hello Jocelyne, Thank you for taking the time to share your feedback on our site. We are sincerely sorry for the delivery delay of your order. Our logistics team does everything possible to prepare and ship your orders quickly. However, it is possible that with the high volume of orders over the weekend and the public holiday, we may have encountered a slight delay. We are sincerely sorry for this. Please do not hesitate to contact us by email at [email protected]. We hope that you like your order :) Have a nice day!
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Anaïs N.
Rating: 4 out of 5
following a purchase from 25/04/2023
On mobile, when you click on a product page and a large popup appears with a promo code for a certain brand, it is really really annoying. Last point that I did not appreciate at all. The samples. I ended up with non-vegan products... maybe it would be a better option not to offer them as samples. This way you reach a wider audience.
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Response from MonCornerB
Hello, Thank you for your feedback :) We take your suggestions and recommendations into account, which are very important to us. Regarding the samples, we do our best to include samples that you might like. Unfortunately, the brands we work with do not all offer vegan product samples. We sincerely hope that you like your products! Have a nice day.
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Marie D.
Rating: 4 out of 5
following a purchase from 30/04/2023
Despite everything, I find the products too expensive and that is why I don't order often...
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Response from MonCornerB
Hello Marie, Thank you for taking the time to share your feedback :) We try to offer a selection of products and brands that can suit all budgets. However, it is true that most of the products we have on the site are high-end brand products, which may explain the slightly higher prices but for guaranteed quality. Have a great day!
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Anne B.
Rating: 4 out of 5
following a purchase from 27/04/2023
I always have a bit of trouble navigating the site
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Response from MonCornerB
Hello Anne, Thank you for taking the time to share your feedback on the site. We are sorry that you are having trouble navigating. Would you be so kind as to indicate more precisely what is troubling you by email at [email protected] so we can assist you and give you advice? Have a wonderful day
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Pauline D.
Rating: 2 out of 5
following a purchase from 02/04/2023
The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that the Umaï product you received did not meet your expectations. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for a review if you wish to adapt it so that we can publish it. To find a solution, I invite you to contact us by email at [email protected]. Have a wonderful day!
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Emilie P.
Rating: 4 out of 5
following a purchase from 04/04/2023
Fast delivery, item carefully packaged and a little surprise gift that is always appreciated
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Response from MonCornerB
Hello Emilie, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Parin F.
Rating: 4 out of 5
following a purchase from 31/03/2023
Very good product and fast shipping.
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Response from MonCornerB
Hello, Thank you for sharing your opinion, we are delighted that you like your order :) Have a great day!
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Delphine C.
Rating: 4 out of 5
following a purchase from 29/03/2023
A clear and attractive site…
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Laura D.
Rating: 4 out of 5
following a purchase from 19/03/2023
Always very satisfied with the products and delivery but lacking offers for lower-priced products on the site.
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Préma L.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very good experience, I have ordered several times on this site and everything went very well. Many choices of quality products, careful packaging, fast shipping. I recommend.
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Response from MonCornerB
Hello, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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