MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.
I have been ordering from my corner B for years, it's always very good, too bad some products have disappeared from the assortment like the citrus lip balm and the John Masters face oil (which are still big successes always out of stock) or the Sjö Skin brand, which was really very good.
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Agnès N.
Rating: 4 out of 5
following a purchase from 31/05/2026
very good product the cream I love it it smells so good
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Rose-Eline G.
Rating: 3 out of 5
following a purchase from 13/05/2026
I find the customer service very responsive, the site well designed, and I like that there is a choice of brands; however, I find it unfortunate that the points system gets lost every year, and the fact that no free product or attention is offered when placing an order of €200. This is what sometimes leads me to order from other sites. Because samples are not attentions for loyal customers.
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Response from MonCornerB
Hello Rose-Eline,
Thank you for this very constructive feedback, and we are delighted that the site and the responsiveness of our service have satisfied you.
Regarding loyalty points, we would like to clarify that you have one year to convert them, and then an additional year to use them, which gives you two years to fully enjoy them.
As for attentions for large orders, we regularly offer promotions on the site and encourage you to check them out, as they are frequently renewed.
However, we take note of your comments regarding the attentions given to our loyal customers, which we will pass on to the relevant department. Your feedback is valuable and allows us to continuously improve the experience offered on MonCornerB.
We hope to see you again soon and wish you a pleasant day!
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Claire N.
Rating: 4 out of 5
following a purchase from 24/04/2026
Very good selection of products, although some shades are missing in the makeup ranges of certain brands. Packages prepared with care, generally shipped quickly. Very responsive, efficient, and friendly customer service. However, some features of the site need to be completely reviewed (and this is not the first time I have pointed it out).
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Response from MonCornerB
Hello Claire,
We sincerely thank you for your loyalty as well as for your valuable feedback.
We also take good note of your comments regarding certain features of the site. Please do not hesitate to provide us with further details at [email protected] so that we can forward them to our technical department, which is always attentive to our customers' feedback in a continuous improvement approach to the experience on our site.
We thank you again for your trust and remain at your complete disposal.
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Jennifer M.
Rating: 4 out of 5
following a purchase from 01/04/2026
Delivery and customer service always top. Quality products
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Agnès N.
Rating: 4 out of 5
following a purchase from 07/02/2026
good despite the fact that the day cream was in a small tube and not a large one, otherwise very satisfied, your products smell good, I love it.
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Caroline T.
Rating: 3 out of 5
following a purchase from 10/01/2026
Cancellation and refund of a product that was no longer in stock. It would have been appreciated to inform me first and possibly change the product color rather than cancel.
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Nathalie V.
Rating: 4 out of 5
following a purchase from 15/01/2026
My personalized promotional code was not valid on this product even though it has a certain cost.
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Rajae T.
Rating: 3 out of 5
following a purchase from 17/12/2025
I did not receive any sample even though I had requested one....
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Agnès N.
Rating: 4 out of 5
following a purchase from 29/11/2025
beautiful product that smells good and is pleasant to apply, I am very satisfied even though later I don't know what they will bring me, they do me good in any case.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 25/11/2025
Nice pouch. Good brand products. The gift corresponds well to the order. Fast delivery.
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Christelle A.
Rating: 4 out of 5
following a purchase from 23/11/2025
Well-packaged products, fast shipping but I did not receive the samples in my package.
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Noemi S.
Rating: 4 out of 5
following a purchase from 14/10/2025
Well, I would appreciate a slightly larger selection of products. Fast and careful shipping.
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Emma G.
Rating: 1 out of 5
following a purchase from 02/09/2025
I am a bit disappointed with the okoko or exisome mask. It stings when I put it on, it's a bit uncomfortable tingling. So I don't think I will use it unfortunately. Yet I love this brand I am a bit disappointed with this particular product
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Response from MonCornerB
Hello Emma,
Thank you very much for sharing your opinion. We are sincerely sorry that the Rare Gold Essence Mask caused uncomfortable tingling during application.
Although this mask was designed to hydrate and soothe the skin, some active ingredients like willow bark extract or essential oils can, in sensitive skin, cause slight tingling upon application.
In order for us to relay the information to the brand and investigate, could you please send us the lot number indicated on the bottle at [email protected]? We would also be happy to guide you towards a gentler mask better suited to your sensitive skin.
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Aurélie J.
Rating: 4 out of 5
following a purchase from 11/08/2025
Impeccable service from MonCornerB but La Poste... Horrible!!! One week between the landing of my package in Martinique and the collection of it at the post office due to the lack of willingness to deliver the package in person!!!
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Response from MonCornerB
Thank you very much Aurélie for your feedback! We are delighted that you enjoyed our service.
We are truly sorry for the experience with La Poste... unfortunately, the delays can sometimes vary depending on the carriers, especially overseas.
Thank you again for your patience and your trust.
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Aurélie B.
Rating: 4 out of 5
following a purchase from 31/07/2025
Order arrived well... product is top-notch. Just missing some samples in the order
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Corinne M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Pleasant customer service, but I am not satisfied with the purchased item.
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Anne-Laure R.
Rating: 1 out of 5
following a purchase from 08/07/2025
Delivery times were not respected (order placed on July 8, received on the 19th). I sent an email to find out where my package was, no response!
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Response from MonCornerB
Hello Anne-Laure,
Thank you for taking the time to share your feedback.
After checking, we unfortunately did not find any trace of an email from you regarding the tracking of your order. This surprises us, as we are keen to respond to each of our customers as quickly as possible.
Regarding the delivery, your order was indeed placed on July 8 and shipped from our warehouse on July 10. We do our best to process and ship orders quickly, depending on the daily volume we receive. However, delivery times remain indicative and may vary depending on the carriers, regardless of our willingness. We still hope that your order has brought you complete satisfaction!
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Valérie K.
Rating: 4 out of 5
following a purchase from 18/06/2025
Very fast arrival of the package. Never to this day any errors or breakage. A small downside: the impression that there are fewer products referenced than before.
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Magali P.
Rating: 1 out of 5
following a purchase from 24/05/2025
I did not receive any tracking for the package and the phone never answered.
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Response from MonCornerB
Hello Magali,
I am truly sorry to hear that you were unable to reach us by phone and that you did not receive the tracking for your package.
We did indeed encounter a technical issue that day, which temporarily blocked the reception of our calls. Please excuse us for this inconvenience beyond our control.
Regarding the tracking of your package, an email is normally sent automatically by the carrier once the shipment is made. Sometimes this message ends up in spam or junk mail. Please do not hesitate to contact us if this happens again, we are always here to resend it to you quickly.
Once again, our apologies for this experience, and thank you for your understanding.
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Morgane L.
Rating: 3 out of 5
following a purchase from 11/05/2025
A product out of stock. Not notified, just received the package without explanation. Refund only in store credit.
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Response from MonCornerB
Hello Morgane,
Thank you for taking the time to share your feedback.
Following our email exchanges, it was indeed an error during the preparation of your order, and we sincerely apologize for that.
As agreed, the refund has been processed.
We thank you for your understanding and wish you a great day.
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Christine C.
Rating: 3 out of 5
following a purchase from 02/05/2025
Too long a delay and shipping costs. Ridiculous sample
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Response from MonCornerB
Hello Christine,
Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not give you complete satisfaction. Regarding delivery times, you placed your order on 02/05 in the afternoon, your order was shipped on Friday, May 3rd, and you received it on May 6th. We guarantee same-day shipping for all orders placed before noon, so it is normal that your order was shipped on the 3rd. Delivery takes 48 hours on business days, so it is also normal that you received your package on Tuesday the 6th. Moreover, you benefited from free shipping, a luxury kit of 5 samples, and the spring bag offer which included 5 full-size and travel-size products worth a total of €70. To be frank, we do not quite understand your comment but I would be happy to discuss with you to see how we can improve :) Have a nice day
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Catherine B.
Rating: 4 out of 5
following a purchase from 01/05/2025
I find it unfortunate that despite my order and what was written I did not receive a single product to try
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Nadia L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Always very good!
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Laure P.
Rating: 3 out of 5
following a purchase from 17/04/2025
I made my purchases and the experience went well. The order amount is significant to get free shipping. I regret not benefiting from any special advantages or a nice birthday offer. The samples are good.
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Response from MonCornerB
Hello Laure,
Thank you for sharing your feedback and I am sorry that your experience did not give you complete satisfaction. Delivery is free from €65 at a relay point and from €100 at home. The carriers have recently drastically increased their costs, so we had no choice but to raise the threshold for free home delivery. However, it will only cost you €2.5 between €65 and €100 for home delivery. We offer a birthday offer, you should have received an email about this a week before your birthday. Did you not receive it? Moreover, our OFFERS page is full of promotional offers and discount vouchers to use depending on the products included in your cart. Finally, from the first €1 spent, you are enrolled in our loyalty program, which also allows you to convert your accumulated points into vouchers. Don't hesitate to reach out to us at [email protected] during your next order to benefit from your advantages :) Have a nice day
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Celine L.
Rating: 3 out of 5
following a purchase from 19/04/2025
Excellent products, fast delivery. However, the after-sales service never understood the subject of my request, the exchanges were out of this world.
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Response from MonCornerB
Hello Céline,
Thank you for sharing your feedback, we are delighted that your experience on our site went well.
Indeed, we acknowledge that there was a misunderstanding during our exchanges, and we are sincerely sorry for that. We hope that your next order will bring you complete satisfaction.
Rest assured that our team works every day to improve the quality of our exchanges and to provide the best possible experience for our customers.
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Fiona S.
Rating: 4 out of 5
following a purchase from 03/04/2025
So twice when I ordered from you I had a problem with my order... that said, each time the after-sales service was responsive. It's okay to make mistakes as long as everything is in place to remedy them, that's the most important thing
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Response from MonCornerB
Hello Fiona,
Thank you for your feedback.
We are sincerely sorry for the inconveniences encountered during your orders. Rest assured that we have reported these incidents to our logistics team to understand their origin and prevent them from happening again.
We thank you for your understanding and for your words about the responsiveness of our after-sales service. Your satisfaction remains our priority, and we do everything possible to provide you with an experience that meets your expectations.
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Iza G.
Rating: 4 out of 5
following a purchase from 30/03/2025
Many good brands and products but no loyalty program and I never receive offers or promo codes even though I have been ordering for quite some time.
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Response from MonCornerB
Hello Iza, Thank you very much for sharing your opinion on our site. We regularly send offers and have a beneficial loyalty program. You actually have 47 points available, which is a discount voucher of €9.40! You will find all this information in your account. Given your profile, you should have received our communication regarding our ambassador program and the possibility to test a number of products for free. Did you receive it? Please feel free to email us at [email protected] if you haven't! Have a nice day.
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Anne-Sophie M.
Rating: 3 out of 5
following a purchase from 22/03/2025
Package received in very poor condition but Mondial Relay repackaged the parcel and the products were not damaged
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Response from MonCornerB
Hello Anne-Sophie,
Thank you for your feedback. We are sincerely sorry for this inconvenience. We will gladly include a small gift as compensation in your next order.
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Sara S.
Rating: 1 out of 5
following a purchase from 19/03/2025
I contacted your customer service about a defective item, and after a long week of exchanges and waiting, I was offered a refund, so I opted for this refund. However, since then, I have not heard back from your service. I sent a second email today to get a response, so up to this point, the experience has been disappointing...
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Response from MonCornerB
Hello Sara, Thank you for your feedback. We are sincerely sorry for this inconvenience and for the processing delay you encountered. Our customer service strives to provide the best possible experience for our clients, and we regret that this was not the case this time.
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Danielle B.
Rating: 1 out of 5
following a purchase from 10/03/2025
the products were very well packaged. Thank you for the little touches.
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Durgai P.
Rating: 3 out of 5
following a purchase from 06/03/2025
The packaging was damaged... but customer service is attentive!
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Verena M.
Rating: 4 out of 5
following a purchase from 03/03/2025
I don't like delivery by Amazon/Private parcel
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Yvette V.
Rating: 4 out of 5
following a purchase from 11/02/2025
Pleasant products, well tolerated, effective
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Fanny P.
Rating: 4 out of 5
following a purchase from 13/01/2025
Very satisfied with my order: two bottles of hyaluronic serum from MADARA. One star less because one of the two pump bottles had its cap unscrewed, causing some product to escape. A bit of product spilled in the package and was therefore lost.
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Nadia D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Good product, fast delivery
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Response from MonCornerB
Hello Nadia, Thank you for your feedback and your order :) We wish you an excellent day! The MCB team
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Marie Françoise B.
Rating: 4 out of 5
following a purchase from 24/12/2024
Good advice given over the phone and very fast delivery Thank you
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Alice P.
Rating: 4 out of 5
following a purchase from 25/12/2024
Everything is okay for the products and the package. However, the tracking of processing and delivery is very complicated (a lot of emails for little movement), opaque regarding the steps of transfer from store to carrier in my opinion. I was disappointed to see that the transport was done by Amazon. Other than that, I am satisfied with my purchase.
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Response from MonCornerB
Hello Alice,
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Laura H.
Rating: 4 out of 5
following a purchase from 25/12/2024
Yes very well but I would have preferred delivery to the mailbox
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Response from MonCornerB
Hello Laura, Thank you for sharing your opinion. We are sorry for the issue encountered and hope you like the products :) Have an excellent day! The MCB Team
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Ghyslaine D.
Rating: 4 out of 5
following a purchase from 07/12/2024
Very good
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Response from MonCornerB
Hello Ghyslaine, Thank you for taking the time to share your opinion on our site :) Have a great day!
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