Customer reviews of MonCornerB

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 666 published reviews

Summary of reviews

MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.

Reviews 1, 3 and 4 stars

Reset filters
T
Thyphanie M.
Rating: 4 out of 5
following a purchase from 10/12/2023
The delivery times were a bit long, but during the end of the year period, it's understandable. The customer service is adorable and responsive (especially Krista 🥰)
Translated reviews
Response from MonCornerB
Hello Thyphanie, Thank you for sharing your feedback! We are once again sorry that your order did not arrive as quickly as usual, due to the holiday season. We hope that you like your products anyway. Thank you again for your sweet words that warm our hearts 🥰 The entire MCB team wishes you an excellent day :)
P
Pottier B.
Rating: 4 out of 5
following a purchase from 13/12/2023
Fluid and instinctive. The prices are correct, just missing some brands we would like to see.
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) Feel free to let us know about the brands you would like to see on our site. Have a great day!
A
Audrey D.
Rating: 4 out of 5
following a purchase from 09/12/2023
I received my package and am satisfied with the products.
Translated reviews
Response from MonCornerB
Hello Audrey, Thank you for sharing your feedback, we are delighted that you like your order :) Have a great day!
S
Sylvie H.
Rating: 4 out of 5
following a purchase from 24/11/2023
I am disappointed because I expected to receive samples with my order.
Translated reviews
Response from MonCornerB
Hello Sylvie, Thank you for taking the time to share your feedback regarding your order. Your advent calendar order was placed during Magic Friday. However, as stated in our terms, we do not provide samples with the calendar, nor during Black Friday. Indeed, our sample stock is not large enough for us to include them during these promotions. We hope that you enjoy the products from the calendar! Please feel free to reach out with any questions :) Have a great day!
P
Prieur P.
Rating: 4 out of 5
following a purchase from 24/11/2023
Order placed without any problems and delivered quickly
Translated reviews
Response from MonCornerB
Hello, Thank you for your feedback and your order :) We wish you an excellent day!
M
Marie-Cassandra L.
Rating: 4 out of 5
following a purchase from 12/11/2023
The delivery was fast, items arrived in good condition. As usual, the products meet my expectations.
Translated reviews
Response from MonCornerB
Hello Marie-Cassandra, Thank you for sharing your opinion, we are delighted that you like your order :) Have a wonderful day!
S
Stéphanie P.
Rating: 4 out of 5
following a purchase from 25/10/2023
This advent calendar allows me to discover beautiful new products
Translated reviews
Response from MonCornerB
Hello Stéphanie, Thank you for your feedback and your order :) We wish you an excellent day and wonderful discoveries!
V
Valerie W.
Rating: 4 out of 5
following a purchase from 16/11/2023
The site is clear and intuitive, the shipping is quick and careful
Translated reviews
Response from MonCornerB
Hello Valerie, Thank you for taking the time to share your feedback on our site :) Have a great day!
M
Morgane E.
Rating: 4 out of 5
following a purchase from 03/11/2023
Not enough explanations about the products, not enough consumer reviews. Sampling is quite poor on brands that are not very interesting most of the time.
Translated reviews
Response from MonCornerB
Hello Morgane, Thank you for taking the time to share your feedback on our e-shop. We are sincerely sorry that the product descriptions are not detailed enough for you. Our amazing marketing team has implemented rigorous processes to write complete and easy-to-read product descriptions :) Do you have an example of a product to provide us by sending an email to [email protected]? It would help us a lot :) Regarding reviews, unfortunately, many of you do not share your opinions on the products :( Aware of this, we will be launching a new way to collect reviews in 2024, hoping it meets your expectations. As for samples, we work with many niche brands that unfortunately do not have samples available. We take note of your feedback and comments. However, we hope this does not affect the overall experience you had on our site. Have a great day!
N
Nathalie P.
Rating: 4 out of 5
following a purchase from 25/08/2023
Good site with a wide choice of products
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) Have a great day!
H
Hermine C.
Rating: 4 out of 5
following a purchase from 02/11/2023
Hello, I remain a customer of the site but I realize that I can sometimes find the same products with promotional offers elsewhere. I find it a shame that the vouchers we have thanks to accumulated points are not valid for longer. There are regularly things I would have liked to order that are no longer available on the site. The offer of samples or goodies given for X purchase is very often the same, like for the advent calendar. I was very disappointed with certain product/packaging quality like gressa for example or a beetroot lip ink...
Translated reviews
Response from MonCornerB
Hello Hermine, Thank you very much for taking the time to share your feedback about our site. We are committed to offering you lovely deals as well as Goodie Bags that you might enjoy throughout the year. We are sincerely sorry that these have not always met your expectations. Every year, we discover green beauty gems for you to (re)discover! And in our 2023 Calendar, you will find only 2 products from the 2022 Advent Calendar. We chose to include them again because they are reliable products that were very well received last year :) Regarding stock shortages, our purchasing team does everything possible to limit them. Unfortunately, this is sometimes (often) a situation encountered with our suppliers or the brand itself. Finally, we are truly sorry that you have experienced disappointments regarding products ordered from our e-shop. We invite you to contact us as soon as you notice an issue with your order so that we can find a solution as quickly as possible. I hope, however, that this will not affect the overall experience you had on our site. Looking forward to hearing from you! Have a nice day.
M
Marie-Paule G.
Rating: 4 out of 5
following a purchase from 26/10/2023
Ease of navigation, normal delivery, secure packaging.
Translated reviews
Response from MonCornerB
Hello Marie-Paule, Thank you for your opinion and your order :) We wish you an excellent day!
A
Alice C.
Rating: 3 out of 5
following a purchase from 01/11/2023
Very disappointed not to have received any samples in my order, it is written on the site that beyond 100€, 5 samples are provided... This is the first time I order here and the first time that I have really received no samples.
Translated reviews
Response from MonCornerB
Hello Alice, Thank you for taking the time to share your experience on our e-shop. As stated on the product page of our Advent Calendar, we do not add extra samples to calendar orders. This is for logistical reasons. We appreciate your understanding :) We sincerely hope that you will enjoy the treasures in the calendar. We have outdone ourselves, as every year, to create a beautiful calendar filled with beauty gems for you. The entire MonCornerB team wishes you a lovely day!
C
Cécile F.
Rating: 4 out of 5
following a purchase from 04/10/2023
Very good experience. However, it is difficult to return to the previous page after clicking on product previews. You have to enter or click again on the category that interests you to scroll through the products in your catalog. A detail, but I think it slows down the finalization of the purchase (it was my case) and possibly postpones it. Once again, nothing serious, just a detail in the fluidity of navigation.
Translated reviews
Response from MonCornerB
Hello Cécile, Thank you for taking the time to share your feedback! Please feel free to reach out to us by email so that we can learn more about your difficulties navigating our e-shop :) Have a great day
E
Elsa M.
Rating: 4 out of 5
following a purchase from 17/10/2023
Very fast and careful delivery, I really appreciate ordering from them.
Translated reviews
Response from MonCornerB
Hello Elsa, Thank you for sharing your feedback, we really appreciate your comments! The entire MCB team wishes you an excellent day :)
A
Audrey P.
Rating: 4 out of 5
following a purchase from 15/10/2023
The order tracking is very good and respected.
Translated reviews
Response from MonCornerB
Hello Audrey, Thank you for your feedback and your order :) We wish you an excellent day!
F
Fanny E.
Rating: 4 out of 5
following a purchase from 05/10/2023
The website is quite clear and well designed, I easily find the products from my favorite brand.
Translated reviews
Response from MonCornerB
Hello Fanny, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a great day
L
Laetitia P.
Rating: 3 out of 5
following a purchase from 19/09/2023
Significant decrease in the quality of the goodie bag and products.
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site. Our logistics team does its utmost to prepare your orders with care. However, we are sincerely sorry that the packaging of your order did not meet your expectations. We will escalate this! Please feel free to reach out to us by email so that we can understand what happened :) Have a great day!
M
Melissa M.
Rating: 4 out of 5
following a purchase from 17/09/2023
I would have liked it to be mentioned that the cream and serum evolve have a rather particular smell, but otherwise everything is great 🧖‍️
Translated reviews
Response from MonCornerB
Hello Melissa, Thank you for your feedback and your order :) We wish you an excellent day!
M
Murielle S.
Rating: 4 out of 5
following a purchase from 04/09/2023
I went to the site on my daughter's advice and I do not regret it. Fast delivery and a very good product.
Translated reviews
Response from MonCornerB
Hello Murielle, Thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
L
Léa R.
Rating: 4 out of 5
following a purchase from 13/09/2023
I love this e-shop, the customer service is impeccable. The only problem I found is when you offer a product in several shades, when I select the shade I want, it doesn't display and I can't add it to my cart.
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) We recommend using private browsing for your next orders, this should avoid this little computer bug. Have a nice day!
N
Nathalie L.
Rating: 1 out of 5
following a purchase from 18/08/2023
Customer service is quick to send the order when we request cancellation.
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your feedback. Orders placed on our e-shop are prepared and shipped by our service provider with a team of order preparers. This team does its best to send the orders within the allotted time. However, once an order has already been shipped, we unfortunately cannot proceed with its cancellation. We thank you for your understanding. Have a great day.
F
Fabienne L.
Rating: 4 out of 5
following a purchase from 27/08/2023
Overall satisfied. Perhaps to improve: the fact that you cannot choose your samples when placing an order.
Translated reviews
Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order! We will pass your suggestion on to the relevant department :) We wish you an excellent day!
A
Alexandra A.
Rating: 3 out of 5
following a purchase from 10/08/2023
The delivery took more than 20 days, it was supposed to be a birthday gift and it arrived very late with no compensation.
Translated reviews
Response from MonCornerB
Hello Alexandra, Thank you for taking the time to share your feedback on our site. Your package has been shipped within 24 hours. Unfortunately, delays may occur for some packages during their transportation by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a wonderful day.
M
Marie Christine P.
Rating: 4 out of 5
following a purchase from 17/08/2023
The product was delivered in the desired time
Translated reviews
Response from MonCornerB
Hello Marie Christine, Thank you for your feedback and your order :) We wish you an excellent day!
A
Angélique T.
Rating: 3 out of 5
following a purchase from 26/07/2023
The colors in the photos for the lipsticks are not representative of reality. So, I am a bit disappointed with my purchase...
Translated reviews
Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site. We are sorry to read that the lipsticks do not meet your expectations :( We do our best to describe the colors of the products and to add photos that best represent the products. Would you be so kind as to get back to us by email at [email protected] so that we can assist you and find a solution? Have a nice day!
C
Corinne C.
Rating: 4 out of 5
following a purchase from 27/07/2023
The instructions in English ‼️‼️‼️ not cool
Translated reviews
Response from MonCornerB
Hello Corinne, Thank you for taking the time to share your opinion on our site :) Would you be so kind as to get back to us by email so that we can understand the issue and provide you with more information? Have a nice day!
F
Florence T.
Rating: 4 out of 5
following a purchase from 17/06/2023
A bit expensive, and too much packaging. Otherwise, pleasant site, which could enrich its offer
Translated reviews
Response from MonCornerB
Hello Florence, Thank you for taking the time to share your feedback! Our logistics team strives to select, as much as possible, the most appropriate box size for your products. We also care about limiting excess packaging while best protecting your order. This is so that you receive all your products safely :) Do not hesitate to get back to us by email at [email protected] with more details regarding the packaging. We will take note of your feedback and suggestions. Have a great day
Y
Yannick R.
Rating: 4 out of 5
following a purchase from 07/06/2023
Very fast delivery. A pack of free products.
Translated reviews
Response from MonCornerB
Hello Yannick, Thank you for sharing your feedback, we hope you like all your products! The entire MCB team wishes you an excellent day :)
C
Cassandra B.
Rating: 4 out of 5
following a purchase from 30/05/2023
4 stars because the samples due to the promo code were forgotten in my order
Translated reviews
Response from MonCornerB
Hello Cassandra, Thank you for your feedback :) Would you be so kind as to get back to us by email at [email protected]? This is so we can understand what happened. Thank you and have a nice day!
S
Sabine G.
Rating: 4 out of 5
following a purchase from 06/06/2023
Very satisfactory products but living in Réunion, customs fees are too high!
Translated reviews
Response from MonCornerB
Hello Sabine, Thank you for your feedback and your order :) We are sorry that customs fees are high. Since you live in the DOM TOM, you are not subject to French VAT, so the products you buy on our site are 20% cheaper. However, you are subject to the VAT of La Réunion. You therefore have to pay the local VAT (rarely exceeding 20%) and additional customs duties may apply. However, this is very rare. We thank you for your understanding and wish you an excellent day!
S
Solenne G.
Rating: 4 out of 5
following a purchase from 31/05/2023
Okay brush that meets my needs
Translated reviews
Response from MonCornerB
Hello Solenne, Thank you for your feedback and we are delighted that the Body Dry Brush pleases you! According to the Verified Reviews charter, we are unfortunately unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
C
Camille B.
Rating: 4 out of 5
following a purchase from 05/06/2023
Very satisfied as always, I appreciate the super fast delivery.
Translated reviews
Response from MonCornerB
Hello Camille, thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
V
Vinolia G.
Rating: 3 out of 5
following a purchase from 31/05/2023
Average, average!
Translated reviews
Response from MonCornerB
Hello Vinolia, thank you sincerely for sharing your opinion. We invite you to complete it in order to understand what displeased you during your experience on our e-shop. This is to share your experience in more detail with other customers :) I wish you an excellent day!
V
Véronique R.
Rating: 4 out of 5
following a purchase from 25/05/2023
Order received quickly, careful packaging. I only regret that the 'spring bag' was not delivered with a small explanatory sheet of the products (especially for a product without packaging where I had to 'search' on the site to know the product: in fact a solid shampoo)
Translated reviews
Response from MonCornerB
Hello Véronique, Thank you for taking the time to share your feedback on our site. We take your recommendation into account and will pass it on to the relevant department! Please feel free to follow us on our Instagram account Moncornerb, you will find a highlighted story 'Spring Bag' where we explained how to use the products :) Have a great day!
F
Fabienne L.
Rating: 4 out of 5
following a purchase from 10/05/2023
Simple and fast.
Translated reviews
Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order :) We wish you an excellent day!
R
Rozenn B.
Rating: 4 out of 5
following a purchase from 09/05/2023
Very good site. Wide choice, advice, and delivery in careful packaging.
Translated reviews
Response from MonCornerB
Hello Rozenn, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
V
Valentine P.
Rating: 4 out of 5
following a purchase from 03/05/2023
Good quality of service and fast delivery, I recommend.
Translated reviews
Response from MonCornerB
Hello Nazia, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
C
Camille C.
Rating: 4 out of 5
following a purchase from 06/05/2023
Good advice. Product availability. Shipping costs to be reviewed for delivery to a relay point could be offered on orders over a certain amount.
Translated reviews
Response from MonCornerB
Hello Camille, Thank you for your feedback and your order. Delivery to a Mondial Relay point is free for purchases over €65 on our site. I invite you to refer to our
J
Jocelyne L.
Rating: 4 out of 5
following a purchase from 02/05/2023
Delivery a bit long and little information on tracking but there was a public holiday so......
Translated reviews
Response from MonCornerB
Hello Jocelyne, Thank you for taking the time to share your feedback on our site. We are sincerely sorry for the delivery delay of your order. Our logistics team does everything possible to prepare and ship your orders quickly. However, it is possible that with the high volume of orders over the weekend and the public holiday, we may have encountered a slight delay. We are sincerely sorry for this. Please do not hesitate to contact us by email at [email protected]. We hope that you like your order :) Have a nice day!