MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.
Product arrived broken, unusable... no stock so no new shipment
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Response from MonCornerB
Hello Celine, We thank you for taking the time to share your feedback on our site and are sorry that this product arrived to you in this condition. To compensate you, we have refunded you for this product. We remain at your disposal for any request. Have a very nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/06/2022
Not all product photos are displayed. For makeup, it's better when you can see a photo of someone wearing the makeup and not just the product photo.
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Response from MonCornerB
Hello Aurélie, Thank you for your feedback on our site! Would you be so kind as to get back to us by email so that we can inform our concerned team? We hope that you are pleased with your order :) Have a great day,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2022
The products are of good quality, however I had chosen creams for combination skin, according to the filters, but upon receiving my products I realized that some are for dry skin and I cannot use them, my skin cannot tolerate them. I am therefore disappointed because I trusted the filters.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback regarding your experience on our site! We are sincerely sorry for this inconvenience and will forward this to our concerned team. Please feel free to contact us by email at [email protected] for any advice requests. We will be happy to recommend products suited to your needs :) Have a great day,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2022
The site is not fast, the visuals do not display.
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Response from MonCornerB
Hello Sultan, Thank you for your feedback and I am sorry to hear that. Would you be kind enough to provide us with a screenshot of the visuals that are not displaying at the address [email protected]? This is so that we can report the issue to the relevant team. I wish you a great day!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2022
Error in the preparation of my order.
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Response from MonCornerB
Hello Sylvie, Thank you for your feedback and I am sincerely sorry for this inconvenience. We have resent your order and hope it will bring you complete satisfaction. Please do not hesitate to reach out if you have any questions, we are at your disposal. Have a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2022
Fast and careful shipping. Good customer follow-up. However, the purchased product is a disaster. I have rarely seen such a disappointing foundation at this price. Maybe other products are better but I will not recommend.
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Response from MonCornerB
Hello Lisa, Thank you for your opinion and your order. Regarding the product received, it is a size offered by the brand to test the product before buying it in a larger size. Please feel free to write to us at [email protected], we would be happy to advise you on another shade or another foundation that would better meet your expectations. Have a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2022
Order shipped quickly. But the care taken in preparation leaves something to be desired. Too many stock shortages as well.
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Response from MonCornerB
Hello Dominique, Thank you for your response and your order. We are doing everything we can to ensure that your orders are prepared with care. Unfortunately, sometimes transportation can be unkind to your package. We are sorry about that. We still hope that the products bring you complete satisfaction. Have a great day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2022
I hope you have resolved the issue with the gift voucher. I appreciated your responsiveness and commercial gesture.
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Response from MonCornerB
Hello Caroline, Thank you for taking the time to share your feedback. We are still sincerely sorry for the inconvenience caused during your order. Our team is doing everything possible to remedy this issue. We hope you like your products and wish you beautiful (re)beauty discoveries on our e-shop. Have a great day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2022
The notification of my package's arrival was done by mistake. I had to wait 2 more days compared to the notification email. A small error.
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Response from MonCornerB
Hello Eliot, Thank you for taking the time to share your feedback on our site. Your package has been shipped within 24 hours. Unfortunately, delays may occur for some packages during their transit by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a great day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2022
The products are often expensive but of good quality. The conditions to receive certain offers are not always clear and sometimes we do not receive the promised product.
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Response from MonCornerB
Hello Sylvie, Thank you for sharing your opinion :) As indicated on our site and during our email exchanges, the codes are not cumulative and it is necessary to enter the code related to the offer in the designated box in order to benefit from it. We thank you for your understanding and wish you a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2022
I am disappointed by the color Just Sherry, too light for me. The actual shade is lighter than on the site. Delivery and welcome were flawless.
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Response from MonCornerB
Hello Martine, Thank you for taking the time to share your feedback on our site! We are sorry that the shade of this product did not suit you. Please feel free to contact us by email and send us a photo of your face in natural light at [email protected]. We would be happy to advise you :) Have a wonderful day!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/10/2021
No word even though I had planned one. Customs issue due to the absence of necessary indications from the seller.
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Response from MonCornerB
Hello Dan, Thank you for your feedback, your comments are very important to us in order to improve our service. We are sincerely sorry that your experience was not optimal and we are reporting the issues encountered to our logistics team so that this does not happen again. Please do not hesitate to contact our customer service if you encounter any issues with your order. We hope that the advent calendar was appreciated by its recipient and that its contents will bring them wonderful surprises for December. Have a great day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2021
During a previous purchase, I received samples, among them a soap, which to my great surprise, was made from palm oil! For a site claiming to be organic and ethical, I found this very problematic, which is why I turned to other sites and decided to only order from you occasionally if I cannot find the products elsewhere. Wishing to know if you have improved, I am making a new attempt with your calendar.
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Response from MonCornerB
Hello Ella, Thank you for sharing your opinion on our site. The solid soap Dr Bronner does indeed contain palm oil, it ensures the necessary consistency that prevents the soaps from softening or liquefying too quickly. Dr Bronner's palm oil is produced sustainably, ethically, and fairly. The brand has, among other things, built its own project in Ghana that does not lead to deforestation, has eliminated intermediaries, and trains the local population in organic and reasoned agriculture. Please feel free to contact us by email at [email protected], we will gladly provide you with explanatory documents about the origin of this ingredient in Dr Bronner soaps. We also invite you to consult our charter on our site to learn all about how we select the referenced products. We hope that the advent calendar will please you and remain available by email or phone if you have any questions! Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2021
Loyalty points cannot be combined with the offers proposed by the brands!
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Response from MonCornerB
Hello Sandra,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
One of the products was damaged upon opening the package.
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Response from MonCornerB
Hello Priscille, Thank you for sharing your opinion on our site :) We are sincerely sorry for the inconvenience encountered, this issue has since been resolved. We hope your order has brought you complete satisfaction! Have a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2021
Some difficulties regarding the cart; as soon as we want to look at details about a product, it is added to the cart... in the end, one of the products was not ordered
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Response from MonCornerB
Hello Emmanuelle,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2021
Easy navigation but regarding the search bar, we cannot correct the words, we have to erase everything
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Response from MonCornerB
Hello Steeve,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
I was delivered 9 days after the order.
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Response from MonCornerB
Hello Magali,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2021
I ordered products from the brand ODACITE: the rose exfoliating mask and the rose/neroli face mist. The jar of the mask was open and three-quarters full. I must admit that I had questions!! ...No safety seal.. These products are organic, quite expensive, so when you notice such a thing upon receipt,... The rose scent that I was supposed to find in the mask is not there at all and when I applied it to my face, I couldn't find the scrubbing effect!!! I am honestly bewildered.
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Response from MonCornerB
Hello Brigitte, Thank you for sharing your opinion on our site. After checking, we confirm that the quantity of product received is indeed correct. Odacité products do not have a seal, however, their production is subject to rigorous quality controls and this does not alter the quality of the product. The product you received contains 50ml. We really like this treatment which allows you to achieve a true baby skin! We recommend applying it in a thin layer on the face and leaving it on for 10 minutes, it is very gentle on the skin. The pores will be tightened and the complexion's radiance boosted thanks to the enzymatic exfoliation. Do not hesitate to contact us for any questions! Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2021
I had to redo my cart no less than 6 times because shipping fees were charged even though the total amount of my order should have exempted me from them. However, the phone service is top-notch, I spoke with Mélodie who tried to find a solution and ultimately refunded me the shipping fees directly.
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Response from MonCornerB
Hello Emmanuelle, Thank you for sharing your opinion on our site :) We sincerely apologize for the inconvenience encountered, this issue has since been resolved. We hope your order has brought you complete satisfaction! Have a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2021
Practical, easy to access. Prices are a bit high but of good quality. Maybe offer a bit more promotion... You often have to reach a minimum of €150 to access preferential prices or benefits. This is not within everyone's budget. Delivery times can be a bit long.
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Response from MonCornerB
Hello Corinne, Thank you for sharing your opinion on our site. We offer many varied and advantageous offers on the site as well as on the brands we distribute, you can find them all on our
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2021
I had a delivery problem that was resolved but it took a bit of time. However, the customer service was impeccable, very quick response and found a solution to resolve the issue.
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Response from MonCornerB
Hello Gilberte, Thank you for sharing your opinion on our site. We are once again sincerely sorry for the inconvenience encountered and hope that the products have brought you complete satisfaction :) Have a nice day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2021
The site is very good overall but the return procedure is too complex, you have to search for information, it's not clear.
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Response from MonCornerB
Hello Julia, Thank you for sharing your opinion on our site. We take note of your comments and are currently working to improve this point :) We are delighted that you like the site! Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2021
I find the selection of products too expensive. We pay the price of luxury without knowing the brands.
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Response from MonCornerB
Hello Cécile, Thank you for sharing your opinion on our site. We do our best to offer an eclectic selection for all budgets while maintaining our values and what we believe in, which is to offer beautiful ethical brands with clean and effective compositions without compromising on pleasure. A new brand at a sweet price will soon be joining the site! Feel free to use the 'price' filter during your searches, or to reach out to us if you have any questions about a product, we will be happy to respond :) We are taking note of your comments and wish you a lovely day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2021
Hello Catherine, Thank you for sharing your opinion on our site, we are sorry that your experience was not optimal. We do our best to ensure that product sheets provide you with the most detailed information possible, but we take note of your comments. Feel free to consult our Organic Beauty Guide, where you will find many tips, especially on how to choose the right foundation shade online. We are also happy to answer all your questions via product sheets or by email within 24 hours :) Have a nice day!
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Response from MonCornerB
Very good site, easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2021
Perfect from order to shipment!
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Response from MonCornerB
I appreciate the advice for skin type for each care product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2020
Desktop navigation is fine but not on mobile! Personally, I have trouble using the site on mobile as that's how I usually shop. This could be a barrier for me to purchase.
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Response from MonCornerB
Hello Juliette, Thank you for leaving your review on our site. We do our best to make mobile navigation as pleasant as possible. We take your comments into account and will do what is necessary to optimize your experience :) Have a great day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2021
Your delivery time needs to be reviewed as it is quite long compared to other sites. I ordered on another site (and it's not a big brand) the same day as my order with you, another beauty product and it took 2 days to a relay point and yours took more than 10 days, which is very long. Otherwise, I am happy with your site and my order.
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Response from MonCornerB
Hello Delphine, Thank you for taking the time to share your opinion on our site. Your package was shipped within 24 hours. Unfortunately, delays can occur for some packages during their transport by carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a beautiful day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2021
Having sensitive skin, I thought I would find BIO compliant products without allergenic ingredients, unfortunately, this is not the case, I am disappointed.
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Response from MonCornerB
Hello Roselyne, Thank you for taking the time to leave us your opinion. We offer many products without essential oils on our site that you can find by using the
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
Too many connection issues during the last order
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Response from MonCornerB
Hello Christelle, Thank you for sharing your opinion on our site. We did indeed encounter server issues during Black Friday due to the influx of connections to the site. We sincerely apologize for this issue and will do our utmost to ensure it does not happen again during future operations. Have a great end of the day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2020
Delivery time quite long
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Response from MonCornerB
Hello Karine, Thank you for taking the time to share your opinion about our site. Your package was shipped within 24 hours; however, due to COVID and the extremely busy holiday period, delivery times may have been extended. Unfortunately, these are delays that we cannot control and on which we have no action despite all our efforts. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a beautiful day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
Hello Valérie, Thank you for taking the time to share your opinion on our site! However, as mentioned on our site and in our newsletter, the sampling system was suspended during Black Friday. Indeed, we simply cannot include samples in all packages during this period of high order volume. We are very pleased that the products listed on our site please you :) We wish you a great day!
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Response from MonCornerB
Very pleasant packaging
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
Products arrived open in the box and a cream spilled...
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Response from MonCornerB
Hello Cécile, We sincerely thank you for the comment you left on our site. Our logistics team does its best to protect the products to avoid any incidents during their transport. We are therefore sorry that this happened. As discussed during our exchanges, we have taken the necessary measures to compensate you for this issue and to prevent it from happening again. Have a great day!
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