Customer reviews of MonCornerB

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 666 published reviews

Summary of reviews

MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.

2 star reviews

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J
Jean-Charles B.
Rating: 2 out of 5
following a purchase from 23/12/2025
3 weeks delay on the order. Few explanations, unresponsive customer service
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Sandrine C.
Rating: 2 out of 5
following a purchase from 12/09/2025
Easy to apply but the texture gives a plaster effect, and marks all the fine lines of the lips. Disappointing
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Response from MonCornerB
Hello Sandrine,
Thank you for sharing your opinion. The Coco Lip Pencil offers a long-lasting matte finish, which can give a more pronounced result. For a softer and more comfortable result, we recommend applying a thin layer of lip balm beforehand, then lightly blending the color with your finger or brush. For your future orders, do not hesitate to contact us at [email protected]: we will be happy to advise you to guide you towards lip pencils closer to your preferences.
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Forest A.
Rating: 2 out of 5
following a purchase from 02/04/2025
too many sample type formats well below my expectations
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Oa M.
Rating: 2 out of 5
following a purchase from 29/04/2024
Product that was supposed to be sealed but wasn't properly. Dried cream was on the edge of the jar and the protective seal came off by itself because it was poorly placed and sealed... Message sent to customer service nearly a week ago, no response since. At €130 for the cream, I expected a sealed jar as it should be without dried cream on the edge... and at least a response from you. I have ordered several times without issues but I admit I am disappointed with the lack of feedback from you.
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Response from MonCornerB
Hello, Thank you for your message and sorry for this issue. Unfortunately, we were not aware of your message. That is why we were unable to respond to you. We have contacted you directly by email to find a solution :) Please feel free to reach out with any questions. Have a great day!
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Najete B.
Rating: 2 out of 5
following a purchase from 25/08/2023
Disappointed with the birthday gift. The size is too small and it expires next month.
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Response from MonCornerB
Hello Najete, Thank you for taking the time to share your feedback regarding your experience on our e-shop. We are sincerely sorry that the birthday gift you received did not meet your expectations. We do our best to select birthday gifts that we think you will like based on our stock. Regular checks are also carried out by our logistics team to ensure the proper compliance of the products you receive. However, we are confused that this was not the case this time. Please feel free to contact us by email so that we can find a solution :) Have a great day!
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Sophie L.
Rating: 2 out of 5
following a purchase from 26/06/2023
Item is expensive compared to other shops. Review the sales service. I will not order again.
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Lina T.
Rating: 2 out of 5
following a purchase from 08/05/2023
I did not receive the shade I ordered. I gave it away because it did not suit me.
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Response from MonCornerB
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. Would you be kind enough to get back to us by email at [email protected] please? This is so we can find a solution. Have a nice day :)
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Pauline D.
Rating: 2 out of 5
following a purchase from 02/04/2023
The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that the Umaï product you received did not meet your expectations. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for a review if you wish to adapt it so that we can publish it. To find a solution, I invite you to contact us by email at [email protected]. Have a wonderful day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2022
I might have appreciated my delivery more if the ordered products were the ones received.
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Response from MonCornerB
Hello Guy, Thank you for sharing your opinion. We are sincerely sorry for this inconvenience. I invite you to send us a little email at [email protected]. We can then find a solution :) Have an excellent day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
The calendar is really too expensive for this, either include more efficient products
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our Advent Calendar. We put all our love into creating this beautiful calendar, with brands and products that we particularly cherish :) However, we are sorry that the content did not meet your expectations and that you are not fully satisfied. Please feel free to reach out to us with any questions, we would be happy to assist you! Have a great day
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2022
I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.
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Response from MonCornerB
Hello Laura, Thank you for taking the time to share your experience. We are once again sincerely sorry for the inconvenience regarding your foundation. We hope to see you again soon on our e-shop :) Have a nice day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
You know it
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Response from MonCornerB
Hello Laure, Thank you sincerely for sharing your feedback. We are once again truly sorry for the inconvenience you experienced. We have reported this to the logistics department and are doing everything we can to ensure it does not happen again. Furthermore, we have processed the compensation for your order. We hope to see you again soon! Have a great day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.
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Response from MonCornerB
Hello, We thank you for your feedback and are sincerely sorry to hear about your disappointment. Applications like Yuka do not take into account all the parameters of a formula and blacklist certain ingredients that are, however, 100% natural. However, these are not harmful ingredients if they are not contraindicated for the people using them. Regarding Titanium Dioxide, this component is only considered potentially dangerous in nanoparticle form, which is not the case here. We pay extremely close attention to the composition of our products in order to offer you only the best of natural cosmetics. For the sunscreen, it blends wonderfully on the face and gives it a pearlescent appearance, and its texture is also non-greasy. We are delighted that the mask suits you :) We wish you an excellent day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2022
Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered
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Response from MonCornerB
Hello Laetitia, Thank you for your message and I am sincerely sorry about that. It is indeed possible to place an order from your phone. If you encounter difficulties, I invite you to write to us or call us so that we can find a solution. Regarding the Summerbag, we are once again sincerely sorry for this inconvenience. We had then agreed to send you a nice kit containing 3 lovely gems. We hope that the rest of your order pleased you! Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2022
Bottle arrived full of spilled shampoo. As for the product itself, I don't have any feedback yet.
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Response from MonCornerB
Hello, We thank you for taking the time to share your opinion on our site! We are sorry that you encountered this issue. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a wonderful day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/10/2020
Products 5*, service 1*. MCB sells fabulous products, but for me, it clearly does not live up to the products sold. I find that they are far from pampering their customers, and they have a totally inappropriate stingy side when selling such products at such prices.
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Response from MonCornerB
The percentage of the purchase amount accumulated in loyalty points is low (4%), the loyalty fund is only valid for a short time (1 year), and each euro spent does not count (increments of €5).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2020
Disappointed, prices are much higher than on other sites. Product arrived without its cardboard packaging from the brand itself. One wonders if the product has already been opened. (Nothing to do with the post, it was in a shipping box) For the 30 euros difference with another site, I could have had a few more samples as well... (Product at 133 euros)
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Response from MonCornerB
Hello Carine, Thank you for taking the time to share your opinion on our site. Regarding the Prestige Oil Les 16 précieux Okoko, the brand did not provide us with packaging as they have not yet made them, being a new product. Regarding its price, it is identical to all other European e-shops and set by the brand. Perhaps you saw a cheaper price in Canada, but that price is then subject to the addition of French VAT, so 20% of the amount. Finally, for any order over €100, you should have received a kit of 5 samples of our new products and must-haves, made by us. If that was not the case, we invite you to contact our customer service. We wish you a wonderful day.