Customer reviews of MonCornerB

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 666 published reviews

Summary of reviews

MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.

Reviews 2, 3 and 4 stars

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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
The calendar is really too expensive for this, either include more efficient products
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our Advent Calendar. We put all our love into creating this beautiful calendar, with brands and products that we particularly cherish :) However, we are sorry that the content did not meet your expectations and that you are not fully satisfied. Please feel free to reach out to us with any questions, we would be happy to assist you! Have a great day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Returns are at your expense, which is not great! So we hesitate to buy.
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Response from MonCornerB
Hello Michèle, Thank you for taking the time to share your review on our site! We offer easy returns within 30 days :) Don't hesitate to contact us by email or phone so we can advise you better before your order. Have a great day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Everything was very good
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Response from MonCornerB
Hello Marion, Thank you for sharing your feedback, we are delighted that you are pleased with your order :) Have a great day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Clear site and very fast shipping.
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Response from MonCornerB
Hello Muriel, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a great day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2022
Everything went very well from the order to the delivery, but it would just be good to lower the amount a bit to access free shipping. Otherwise, I really recommend this site where there are original brands and products.
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Response from MonCornerB
Hello Lorie, Thank you for sharing your feedback, we are delighted that you like your order :) We do our best to offer you a selection of products and offers that you might like. Have a great day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
No, it was very good!
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Response from MonCornerB
Hello Aurore, Thank you for your feedback and your order :) We wish you an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
It's a shame that an order placed before noon is only shipped the next day... Yet specified on the site. This has happened to me twice. And knowing that the post does not bother to deliver on Saturdays. Just have to wait until Monday to receive the package. Otherwise, I love this e-shop!!
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Response from MonCornerB
Hello Julie, Thank you for sharing your feedback following your order! We are sincerely sorry that your order was shipped on 29/09. Our logistics team does its best to prepare your order carefully so that it reaches you as soon as possible. Please feel free to email us so we can find a solution. Have a nice day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2022
I ordered the Whamisa shampoo which was poorly sealed and spilled in the package. Upon unpacking, the bottle was a quarter empty.
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Response from MonCornerB
Hello, Thank you for sharing your feedback. We are once again sorry for the issue encountered. Would you kindly get back to us by email at [email protected]? We can then find a solution :) Have an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
Good advice, fast delivery.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) Have a great day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2022
Exceptional care, very responsive and attentive customer service. A favorite for ordering the products that will make up my skincare routine.
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Response from MonCornerB
Hello Coralie, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2022
I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.
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Response from MonCornerB
Hello Laura, Thank you for taking the time to share your experience. We are once again sincerely sorry for the inconvenience regarding your foundation. We hope to see you again soon on our e-shop :) Have a nice day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Very reliable. Excellent quality products but a bit expensive
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Response from MonCornerB
Hello Elise, Thank you for your feedback and your order :) We wish you an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2022
Hello Lauriane, Thank you for taking the time to share your opinion on our site :) Please feel free to write to us at [email protected] so that we can inform our relevant department. Have a nice day!
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Response from MonCornerB
Quality brands!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2022
Satisfied with my purchase after seeing it over time but I think the shampoo is good
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Response from MonCornerB
Hello Agnès, Thank you for your order and your feedback! Please feel free to share your feedback regarding the shampoo after use :) Have a nice day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
Very good site, very good products, too bad not to send enough promo codes, as I buy regularly and other sites do more promotions than them. Products are often out of stock and it takes a long time for them to come back.
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Response from MonCornerB
Hello, Thank you for sharing your feedback, we are delighted that you like your order :) Regarding promotions, we offer nice deals in the 'Offers' section. Please feel free to let us know which products you would like to see, we will pass it on to the relevant team. Have a very nice day!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2022
The expiration date should have been specified
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Response from MonCornerB
Hello Sylvie, We thank you for taking the time to share your feedback on our site and we are sorry to hear that. Our team prepares your order with the utmost care. In order to find a solution, could you kindly let us know which product you are referring to at the following address: [email protected]? Have a very nice day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
Quality products, top-notch after-sales service!
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Response from MonCornerB
Hello Sabrina, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
Luxury products at quite exorbitant prices compared to their effectiveness. That's the biggest flaw. There are surely some other quality organic brands that are a bit cheaper that could be added to the catalog. Otherwise, the website is really well built and pleasant (ingredients well specified, indications of comedogenic products or not, clear and effective design). The speed of shipping and the packaging of the parcels are really good.
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Response from MonCornerB
Hello Pascale, Thank you for taking the time to share your opinion on our site :) We do our best to offer you the best of natural cosmetics. Please feel free to let us know which brands you would like to find with us. Have a great day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
You know it
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Response from MonCornerB
Hello Laure, Thank you sincerely for sharing your feedback. We are once again truly sorry for the inconvenience you experienced. We have reported this to the logistics department and are doing everything we can to ensure it does not happen again. Furthermore, we have processed the compensation for your order. We hope to see you again soon! Have a great day.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.
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Response from MonCornerB
Hello, We thank you for your feedback and are sincerely sorry to hear about your disappointment. Applications like Yuka do not take into account all the parameters of a formula and blacklist certain ingredients that are, however, 100% natural. However, these are not harmful ingredients if they are not contraindicated for the people using them. Regarding Titanium Dioxide, this component is only considered potentially dangerous in nanoparticle form, which is not the case here. We pay extremely close attention to the composition of our products in order to offer you only the best of natural cosmetics. For the sunscreen, it blends wonderfully on the face and gives it a pearlescent appearance, and its texture is also non-greasy. We are delighted that the mask suits you :) We wish you an excellent day.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2022
Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered
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Response from MonCornerB
Hello Laetitia, Thank you for your message and I am sincerely sorry about that. It is indeed possible to place an order from your phone. If you encounter difficulties, I invite you to write to us or call us so that we can find a solution. Regarding the Summerbag, we are once again sincerely sorry for this inconvenience. We had then agreed to send you a nice kit containing 3 lovely gems. We hope that the rest of your order pleased you! Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Mostly quality products, fast shipping, and top-notch customer service.
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Response from MonCornerB
Hello Louise, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
The only problem is the packaging, one bottle of makeup remover leaked in the box, if it had been protected, this wouldn't have happened, otherwise I'm happy with my purchases
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Response from MonCornerB
Hello Lucette, Thank you for sharing your feedback. We are sincerely sorry for the issue encountered. We have just contacted you to find a solution. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
My orders have always been delivered quickly and without problems. The site could be a bit more ergonomic (user-friendly). I particularly appreciate the articles that allow you to choose and compare your product shade.
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Response from MonCornerB
Hello Sophie, Thank you for taking the time to share your review on our site :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
I feel like the packaging and shipping of products are less careful than at the beginning of my orders. And few discovery samples.
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Response from MonCornerB
Hello Laurence, Thank you for taking the time to share your feedback with us. Our logistics team does its best to pack your parcels with the utmost care. We are sincerely sorry that this has not met our standards. We will inform our team so that this does not happen again, and we thank you for your kindness and your feedback that pushes us to improve every day! Have a nice day!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/06/2022
Not all product photos are displayed. For makeup, it's better when you can see a photo of someone wearing the makeup and not just the product photo.
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Response from MonCornerB
Hello Aurélie, Thank you for your feedback on our site! Would you be so kind as to get back to us by email so that we can inform our concerned team? We hope that you are pleased with your order :) Have a great day,
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2022
The products are of good quality, however I had chosen creams for combination skin, according to the filters, but upon receiving my products I realized that some are for dry skin and I cannot use them, my skin cannot tolerate them. I am therefore disappointed because I trusted the filters.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback regarding your experience on our site! We are sincerely sorry for this inconvenience and will forward this to our concerned team. Please feel free to contact us by email at [email protected] for any advice requests. We will be happy to recommend products suited to your needs :) Have a great day,
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
I cannot see the photos of some products (quite a few) on my computer. A question mark appears instead of the photo.
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Response from MonCornerB
Hello Aurélie, Thank you for taking the time to share your feedback on our site. We are sincerely sorry for the inconvenience caused. Would you be kind enough to write to us at [email protected]? Have a nice day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
Beautiful site with detailed information
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Response from MonCornerB
Hello Ibrahima, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a great day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
Disappointed with the color of the ILIA balm compared to the photos seen on the site.
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Response from MonCornerB
Hello Astrid, We thank you for taking the time to share your opinion on our site! We are sorry that this product did not suit you. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Fast delivery, I was just disappointed not to have received a sample.
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Response from MonCornerB
Hello Isabelle, Thank you for your feedback and your order :) Regarding samples, we invite you to uncheck the box 'I do not wish to receive samples in my order.' to benefit from them :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
Good products. Pleasant navigation. However, few promotions.
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Response from MonCornerB
Hello Valérie, Thank you for taking the time to share your opinion! We are delighted that you like the site :) We operate in a fair, equitable, and respectful manner, which also allows us to offer many advantages such as nice offers. These are available in the 'Offers' tab of the e-shop! Have a great day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Very good site, fast shipping, great products
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Response from MonCornerB
Hello Clarisse, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
There are often stock shortages on certain products
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Response from MonCornerB
Hello Lydie, Thank you for sharing your feedback on our site. Our purchasing team does its best to ensure the best possible product availability; unfortunately, these shortages are sometimes beyond our control. We will definitely take your comments into account :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Fast delivery.
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Response from MonCornerB
Hello Marion, Thank you for your feedback and your order :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
I am a little disappointed with this new delivery. Indeed, one of the cases was scratched despite its packaging. No impact on the product itself but since the case is very beautiful, I found it a shame that it was damaged. But I am very satisfied with the products you select and your e-shop. See you soon
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Response from MonCornerB
Hello Aude, Thank you for your feedback and your order. I am sincerely sorry to hear about this inconvenience. Our team takes great care in preparing your order. However, it sometimes happens that the transport is not very kind to your package. We will, however, report this to ensure we are more vigilant. We hope that your products bring you complete satisfaction. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2022
Nothing to say
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Response from MonCornerB
Hello Déborah, Thank you for your feedback and your order :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2022
The site is not fast, the visuals do not display.
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Response from MonCornerB
Hello Sultan, Thank you for your feedback and I am sorry to hear that. Would you be kind enough to provide us with a screenshot of the visuals that are not displaying at the address [email protected]? This is so that we can report the issue to the relevant team. I wish you a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Order received on time. Pleasant site to use.
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Response from MonCornerB
Hello Béatrice, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2022
I appreciate the quality of the products offered, easy navigation, fast shipping, in short, I am very satisfied.
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Response from MonCornerB
Hello Rosa, Thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)