Customer reviews of MOSQUITOHOUSE

9,6 /10

Based on 177 published reviews

Summary of reviews

MOSQUITOHOUSE consistently delivers fast shipping and reliable service, with multiple mentions of quick delivery, rapid order processing, and smooth communication that keeps customers informed. The product quality is highlighted through durable, well-fitting mosquito nets, superior rod structures that keep fabric taut, good finishing on seams, and translucent, ventilated fabric that accommodates use around beds and bedframes. Customers also praise practical, attentive support and helpful advice, including personalized assistance, easy installation notes, and timely problem resolution, contributing to a confident overall experience. Overall, the store is described as trustworthy and responsive, with customers repeatedly noting satisfaction from purchase to delivery and setup.

Reviews 1 and 2 stars

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Comprador Verificado

Published on 10/06/2026 à 15h27 following a purchase from 02/06/2026

I received it when they no longer needed it. I requested online on Tuesday, June 2nd in the afternoon, setting a delivery time of 24/48 hours. In the end, it arrived by GLS on Monday, June 8th around 6 PM. I needed it for Saturday night. That is my evaluation, not so much for the product which I haven't even opened, but for the late delivery.

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Comprador Verificado

Published on 30/03/2026 à 18h05 following a purchase from 23/03/2026

After almost one week they canceled my order. I really don't understand?!!!

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Response from MOSQUITOHOUSE Published on 31/03/2026

Dear Harry, There is no contact telephone number in your order and this is a must for the forwarder. We sent you two emails asking for it and had no reply so we canceled your order so you received the notification and you could contact us. So it is not that we really canceled your order, it was just a way of contacting you. Please give us your phone number and we will ship your order immediately. We cannot make any shipment without this.

Comprador Verificado

Published on 27/06/2023 à 12h33

Returns of items are not allowed.

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Response from MOSQUITOHOUSE Published on 27/06/2023

In reference to your comment, we inform you that of course we accept returns as it could not be otherwise. What we do specify in our "General Conditions" in bold and uppercase is the following: "IMPORTANT: UNDER NO CIRCUMSTANCES ARE RETURNS OF ITEMS THAT HAVE BEEN PREVIOUSLY HANDLED OR REMOVED FROM THEIR PACKAGING ACCEPTED EVEN IF THEY ARE IN PERFECT CONDITION." This is explained in the "General Conditions" that you have read and accepted before confirming your order.