Customer reviews of Multimalin

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9,5 /10
Overall rating: 9,5 out of 10
Based on 3 772 published reviews

Summary of reviews

Multimalin consistently delivers engaging and playful learning experiences that make memorizing multiplication tables and verb conjugations enjoyable for children. Customers highlight fast, reliable shipping and access to helpful videos and cards that allow immediate start and ongoing practice, with many noting rapid progress and increased confidence. The method is described as simple, effective, and suitable for various learning needs, including children with dyslexia or other learning difficulties, with reports of kids eagerly returning to sessions and continuing to use the card game. Overall, families praise the visible gains, the motivating format, and responsive support.

Reviews 1, 2 and 3 stars

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Mallory U.
Rating: 3 out of 5
following a purchase from 31/01/2025
Fast delivery
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Response from Multimalin
Thank you for your positive comment regarding our site multimalin.com
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Margarida B.
Rating: 3 out of 5
following a purchase from 23/01/2025
So far my child finds it great and quite accessible. I really liked the content, it's funny and nice to discover.
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Response from Multimalin
Thank you for your positive comment regarding MULTIMALIN! Congratulations to your son! Best wishes for the future!
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Monique B.
Rating: 1 out of 5
following a purchase from 14/10/2024
fast and compliant delivery
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Response from Multimalin
Thank you for your positive feedback! We are delighted! Feel free to talk about our site multimalin.com to those around you!
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Yasemin E.
Rating: 1 out of 5
following a purchase from 13/09/2024
Not as effective
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Aurélie G.
Rating: 2 out of 5
following a purchase from 18/08/2024
The drawings are not very beautiful, my 8-year-old son is not very excited about it... we'll see with time for the little one, he is 2 years old... We still have time!
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Marie Paule R.
Rating: 3 out of 5
following a purchase from 05/07/2024
A bit complicated for a grandma wanting to help her grandchildren, it will require reading and rereading to understand well.
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Response from Multimalin
Hello,
I invite you to log in to your member area and watch the video present in step 1: this video shows how to easily use the method with a child. If you need additional information, feel free to write to [email protected]. Best wishes for success to your grandchildren.
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Stéphanie N.
Rating: 2 out of 5
following a purchase from 26/04/2024
The stories are a bit complicated and less simple and fast than I thought. I think the idea is good but the story needs to be reviewed.
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Cyrille-Rainier B.
Rating: 3 out of 5
following a purchase from 20/04/2024
Ergonomics and user journey improvable.
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Julie B.
Rating: 3 out of 5
following a purchase from 21/04/2024
My son doesn't connect with this method
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Cedric V.
Rating: 3 out of 5
following a purchase from 25/02/2024
no comments
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Gaelle P.
Rating: 1 out of 5
following a purchase from 05/02/2024
I have been waiting for my order for 2 weeks which was for a birthday. I am very dissatisfied with the delivery service!
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Francine F.
Rating: 3 out of 5
following a purchase from 28/01/2024
Delivery ok, very nice ordered material
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Bouhlel N.
Rating: 1 out of 5
following a purchase from 15/10/2023
I am very disappointed, because at the time of my purchase there was an offer that stated that I could access the cartoon online upon receipt of the package, it turns out that there is no code or anything that gives me access to the Internet to watch the cartoon, as I do not have a computer to view the CD, I find myself unable to enjoy this purchase
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Response from Multimalin
Hello, The access link to the online video animations was sent by email as soon as the order was placed. The email may have gone to spam. We just sent it again by another email. Check your spam folder in your email. Also, you can request help at [email protected] Best regards, the MULTIMALIN team
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Christelle F.
Rating: 2 out of 5
following a purchase from 15/10/2023
I had taken advantage of a promotional offer and in fact everything that was announced as a gift was not included in the package. No response from customer service
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Response from Multimalin
Hello, The customer service just tried to reach you by phone. The bonuses (gifts you mentioned) are sent by email. Check your spam if needed. Also, you can request help by email at [email protected] We want everything to be in order for you as soon as possible. Best regards, the MULTIMALIN team
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Couet M.
Rating: 2 out of 5
following a purchase from 11/07/2023
The game is tkt in its box!!! NO instructions!!
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Response from Multimalin
Hello, The customer service has intervened. The rules of the card game are on one of the cards. Also, the rules of the game have just been sent to you as an attachment in another email from customer service. Check your spam if needed. We wish you much enjoyment in using MULTIMALIN with the children you care for. Best regards, the MULTIMALIN team
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Florence F.
Rating: 3 out of 5
following a purchase from 06/07/2023
Delivery time extremely long 15 days instead of 4 announced. Also, MULTIMALIN box received damaged and does not close
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Response from Multimalin
Hello, We are sorry for the problem encountered. The customer service has intervened. As compensation, we have just added online access to another additional learning area. We wish you much enjoyment in using the MULTIMALIN method with the children you care for. Best regards, the MULTIMALIN team
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Cecile H.
Rating: 3 out of 5
following a purchase from 25/02/2023
I don't find the offer clearly explained
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Yann G.
Rating: 3 out of 5
following a purchase from 16/01/2023
Very quickly delivered. I took the box with spelling, conjugation, and multiplication. The content is very nice, of good quality. However, a bit disappointed with the packaging. It does not suit children who understand quickly. Mine finds the repetitions and exercises boring. The spelling is totally useless to him, he doesn't engage with the cartoons, a bit more satisfied with the multiplications but he doesn't like the booklet with the repetitions. Much more satisfied with the conjugations which are well explained. Even we adults, it helps us. The value for money is a bit too high for me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2022
I struggled with the order I couldn't validate and make the payment by card I had to do it by check
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2023
I am currently undecided. My 8-year-old child really struggled to get into the method. I find it a shame that the 2 times table is not animated because we started with that and lost it right from the start. We are at the 5 times table and it is true that with the online animations it is perfect. However, I don't find it normal that online access is limited to 30 days because it is even better than the DVD.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2022
CD unusable because damaged
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2022
really very disappointed with the product meanwhile I got fooled once again, I was told that I would have my space on the site, just hot air
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2022
Meh, wasted money! My 11-year-old son didn't get into it at all!
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Response from Multimalin
Hello, We are sorry that this does not work for your child and I am surprised because the method is designed to work for all children. You bought this method because you needed help so I feel responsible to ensure that you have used the approach as recommended. Did you properly carry out the verbalization step which consists of using language (talking/telling) while looking at the image or video? Indeed, our brain needs language to create mental images. Without this, the method cannot work. Can you check that you have animated the memorization sessions with language referring to the model provided by the author in this short video? Here is a video that shows you how to animate a session. I think this could help you: https://www.youtube.com/watch?v=_yryZlLvwtg&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=22 Otherwise, try again by verbalizing while looking at the image or video. Here is a video where you will see me animate a memorization session with a child showing the importance of verbalization: https://www.youtube.com/watch?v=fQ5bjy5Xo5k&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=318 If the item does not suit you, you can return it to us (as indicated in the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2022
My package arrived at number 2 of my street, dropped behind a mailbox with letters while I live at 33.. The address was correctly written. Fortunately, I have nice and honest neighbors.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2022
The person on the phone is charming and does everything she can to help but personally, I have a big problem with the carrier. They are clearly delegating.... No one knows where the package is. Private carrier sends an email to reschedule the delivery but does not recognize the package numbers and this has happened twice. I have spent a lot of time and already twice and I still do not have the package. On the phone, they tell me that you are responsible and that it is up to you to help me resolve the problem. However, I must say, the person who answers at your end is GREAT and tries to help but faces the same problem as I do...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2022
Still no package received!!! Order placed on April 29, 2022. I am redirected to the logistics platform which indicates that the package is being prepared!! Subsequently, the platform asks me for a bank account number! I am not asking for a refund but I want to receive my order!!!! The form from this platform raises questions!!!! They do not need my bank account number to send me a package!!
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Response from Multimalin
Hello, We have just checked your file. Customer service has already intervened. A second delivery of your package organized on 18/05/2022 is in progress. Here is the tracking link for your package: https://track.cubyn.com/CUB223920344 Delivery is scheduled for May 24, 2022, at the chosen pickup point. We wish you a good reception. Best regards, The MULTIMALIN team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2022
The animations to explain to children are really not great, they go too far. In the end, in addition to having to learn the tables, I also had to explain the cartoons that were incomprehensible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2022
Story quite complicated to understand for children
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2022
A bit complicated to find the videos we had access to and that we can't find later.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
I recommend the multiplication method. However, the spelling is less practical to understand. The card games are fun.
Lacks ergonomics for the site.
Too bad the application is not included. Because it looks really great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
It was mentioned to also receive a DVD on concentration, but this was not in the package.
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Response from Multimalin
Hello, the bonus "boosting concentration skills" included in the ordered offer is available in your online video animations space. The access link was sent to you by email as soon as the order was placed. Check your spam folder if needed. We wish you a pleasant day. Best regards, The MULTIMALIN team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
The idea is excellent indeed. Memorizing by mental image is a great help. But the transformations are not all obvious. For example, the lemon ball transforms into a red 8... not obvious the connection. I regret that there are not more video games with the characters. There could have been many possible games and we know they can be very effective with children. To be completed in my opinion and to be improved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2022
Hello, I received everything well but the multiplications are not in French but in Spanish. How can I do?
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Response from Multimalin
Hello, we apologize for the problem encountered. In this case, just ask us for a new notebook 'the version in French' at [email protected]. Our customer service will take care of it very quickly. Best regards, the MULTIMALIN team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
The delivery arrived more than a day late and I did not receive the six euros promised on their site, but I don't find that exceptional either
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Response from Multimalin
Hello, Here is the tracking link for your package: https://track.cubyn.com/CUB935228305 You found the delivery too long, so just click on 'report an incident' (from the link above). Our logistics platform will respond to your request. We wish you a pleasant day. The MULTIMALIN team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2021
It's very light, lacks design.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2021
Order placed on 11/6 and in preparation since 11/8. It was supposed to arrive in 2 days... it is now 12/1 and despite the messages I have received no response. Non-existent customer service, we don't even know where to address to cancel the order. The method may be good but the customer service is worse than useless.
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Response from Multimalin
Hello,
As I just indicated during our phone exchange, we respond to all emails and calls every day. As a reminder, customers can write to us at [email protected] or from the 'Contact us' page whose link is found on the homepage of the official multimalin.com site. Our phone exchange helped to understand why we had not received your messages: you had not sent an email but you had used the communication tool provided in your client area regarding the tracking of your order. We will do what is necessary with our technicians so that no bug can occur again in the future at this location. However, for a faster processing of messages, I advise sending emails directly or calling as I indicated at the beginning of this message. On behalf of the entire team, I extend our apologies and wish you an excellent day.
Best regards,
Matthieu Protin, Multimalin Editions
Manager
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2021
the navigation on the site is correct, however when you sign up at the beginning you do not receive the confirmation email for the free trial
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2021
Order not delivered if it had not been claimed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2021
I only received the main package but I'm still missing access to the tables and online spelling.. despite my follow-ups
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Response from Multimalin
Hello,
We are sorry if you did not receive the access links to the online videos right after your order by email. The email may have been directed to your spam folder (this happens sometimes). As mentioned just now by phone, we have just manually sent you the access link to your digital space by another email. We are glad that everything is finally in order for you regarding the receipt of all the items from your order to date.
We apologize for the inconvenience caused and wish you a pleasant day.
Best regards,
The team at multimalin.com
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
I thought I had all the tables on cards
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