Customer reviews of Multimalin

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 772 published reviews

Summary of reviews

Multimalin consistently delivers engaging and playful learning experiences that make memorizing multiplication tables and verb conjugations enjoyable for children. Customers highlight fast, reliable shipping and access to helpful videos and cards that allow immediate start and ongoing practice, with many noting rapid progress and increased confidence. The method is described as simple, effective, and suitable for various learning needs, including children with dyslexia or other learning difficulties, with reports of kids eagerly returning to sessions and continuing to use the card game. Overall, families praise the visible gains, the motivating format, and responsive support.

Reviews 1, 2 and 3 stars

Reset filters
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2020
Incomplete table, no summary visual of the different
Translated reviews
Response from Multimalin
Hello,
The customer service sent an email to provide more advice.
Indeed, there is something we can do to help the child engage:
> we need to make them 'verbalize', that is to say, ask them to answer questions while looking at the images or videos: this is the key to creating mental images. They will be surprised to see how quickly they create mental images that allow them to be a champion of multiplication tables! Here is a video where I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
You can show them this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 that follow from this same link. Tell them that world memory champions do this to memorize hundreds of numbers in a few minutes! This is truly the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you let us know if making them 'verbalize' helped them engage with the method?
We remain at your disposal.
The team at MultiMalin
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
It was easy to go to the site. I first saw the reviews on YouTube and watched several videos such as France 5 and the preschoolers who recommended it
Translated reviews
Response from Multimalin
Everything meets our expectations. Thank you
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
My daughter is not interested
Translated reviews
Response from Multimalin
Hello,
The customer service sent an email to provide advice.
In this case, there is something you can do to help her engage:
> you need to make her
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2020
Site a bit difficult to find sets other than digital ones
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
I am not at all happy with your product. The stories are very very short and sometimes of no interest at all. There are no application activities that could help the child to practice.
Translated reviews
Response from Multimalin
Hello,
I regret that the product cannot help the child you are caring for. This method is particularly effective for all children, including dyslexic children. Moreover, many speech therapists use methods that employ the technique of memorization through mental image associations as the Multimalin method does. Have you had your child verbalize? Because language is the key for the brain to create mental images. To make them verbalize, you need to ask the child to tell the story while looking at the images and ask them to answer questions while looking at the images as well.
In any case, you have not lost money because all our products are satisfaction guaranteed or refunded. You just need to contact us using the contact form found in the footer of the homepage of the official site: https://multimalin.com/fr
We thank you for your constructive remark and indeed, even if we achieve 100% success with this version, developments are underway.
Best regards, Sophie, customer service for MultiMalin
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
Delivery was quite long, ordered on May 10 received on May 28
Translated reviews
Response from Multimalin
Hello,
We are sorry for this delivery much longer than usual.
We have had many issues with our carriers. This is independent of our will:
it is a one-time problem related to the complex period due to the pandemic (during which the order was placed).
Deliveries of your future orders will theoretically be fast.
Best regards,
Sophie, customer service for MultiMalin
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2020
I did not receive the package on time and am unable to give you an opinion on a product I do not possess. More than fifteen days is not a 'fast' service.
What impatience!
Translated reviews
Response from Multimalin
Hello,
I am sorry during this difficult time, we have had many issues with our carriers.
We have offered you access to the online version so that the child you are caring for can already learn with Multimalin (gift value = 7 euros)
Your order will be delivered in a day or two.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
The site is good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
Site ok. Still waiting for delivery after 15 days
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/05/2020
Hello, sorry but my feedback is very negative. Order placed on 06/05, I called a week later to find out (given the difficult situation) if my order was well taken into account. "Yes yes it is being processed at the logistics level" ... since then, no news and no order ....
Translated reviews
Response from Multimalin
Hello, sorry for this issue. Indeed, technically on our side everything was in order and in the hands of our logisticians. But unfortunately the preparation of the package took longer than expected. According to your tracking, your package was delivered to you this Saturday. Did you receive it well? Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
Hello
no news about my order: DXKBACYPH placed on 29/04/2020 10:15:13, material said to be available at the time ..,.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
I am disappointed. My son was not receptive. Used only once.
Translated reviews
Response from Multimalin
Hello,
Sorry for this disappointment. You can contact our customer service at [email protected] to request a refund. Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
I received my order but the main booklet was missing inside the package. So for me, it is unusable. I waited three weeks for it and in the end, I can't even use it for my children.
Translated reviews
Response from Multimalin
Hello, Thank you for your order and sorry for the problem encountered. Can you make your complaint to [email protected]? Thus, we will provide you with a solution to your problem. Have a nice day. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2020
I found the idea rather nice to represent the tables through cartoons, mental images. But I was disappointed because while doing the experience with my 8-year-old daughter, I realize that there are too many cartoons and she doesn't necessarily remember the story. She needs to listen to it several times. And yet I only did one table with her. She likes the cartoons but they are a bit fast and especially she forgot the story when we come back to it later, when I ask her the question: so 3x8=? Remember the story, it remains difficult to memorize. Too bad!
Translated reviews
Response from Multimalin
Hello,
Thank you for your feedback. For the method to work correctly, we recommend memorizing 2 to 3 multiplications per day and reviewing the previously learned multiplications during the various memorization sessions. It is also very important to have the child verbalize. Have them tell the stories in their own words, ask them questions.... And if a child cannot find the results, then give them hints. By proceeding this way, the method works wonders. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
The children did not connect at all...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2020
I sent an email to ask how to make the videos available to my students during these times of confinement (that was the purpose of my purchase) but I received no response! I am therefore very disappointed with my purchase.
Translated reviews
Response from Multimalin
Hello,
We can provide you with an answer. Could you please write to us at [email protected]
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2020
I have to log in every time I use it for my children and I have to remember the code. It should be simplified at this level.
Translated reviews
Response from Multimalin
Hello, To make it simple, I invite you to check the box 'save my password' so you won't need to re-enter your password at each login. Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2020
After two uses impossible to connect.
Translated reviews
Response from Multimalin
Hello, I just sent you new access. You should be unlocked now. I apologize for the problem you encountered. Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2020
I thought I would receive the book and not the software on the computer. My daughter can't manage on the computer.
Translated reviews
Response from Multimalin
Hello, I invite you to report it to us via the contact form: https://multimalin.com/fr/nous-contacter You can then request to convert your order to a paper version (notebook + DVD + card game). We will give you the online version as compensation. Please specify: "as agreed by your message in Verified Reviews". You can also, if you wish, request a refund. Best regards, Multimalin.com Customer Service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2020
My 9-year-old son thinks the cartoons are a bit too 'babyish'. I keep telling him that if it's so easy, he should know everything but it doesn't have much effect on him.
It's a shame because for me, the idea is great.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2020
Bought hastily, I didn't see that there are no exercises referring to the lessons which are quite good.
Once the child has seen the lesson, it's fine but there is a lack of playful practice before the school exercises. Even in multiplication, the child would memorize more.
It would be good to be able to feed spelling with school words.
Our persistent flaw is the differentiation of tenses!
There is no future and imperfect ...
I am left wanting more.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
I paid and I couldn't connect, I had to call for them to send me a link to another address. Apparently my address was not accepted.
It's a shame that there is no direct application to open the site.
You have to go through a platform, not great.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2020
It might be wise to change the questions asked
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2020
Good evening, I ordered the complete pack but when I look at the multiplication tables with my granddaughter, there are download problems and it's very slow to watch the video. By mistake, I also ordered 'Learn to memorize like a champion' which I already had in the complete pack. Can you exchange it for something else? Thank you for your response.
Translated reviews
Response from Multimalin
Hello, Indeed, following your request, we had canceled and refunded your order for access to the video animations of the DVD online that you already had. The MultiMalin customer service had done what was necessary. Best regards, Sophie for MultiMalin
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2020
The method is nice but the installation on several devices for the family is not practical... and the DVD/CD is outdated because new PCs no longer have a reader!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/01/2020
Hello, I paid online thinking I would have several videos for each table and in the end, there are only a few videos for a few tables, it's disappointing for the price!
Translated reviews
Response from Multimalin
Hello, There is one video for each multiplication. Knowing that we started from the principle of commutativity, for example in the table of 7, 7x6 = 6x7, there will only be one image that will be in the table of 6. Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2019
After placing an order for Multimalin products and the entire set of Alphas, I received the Multimalin products but nothing from the Alphas. However, my payment has been processed! Subsequently, I never received a follow-up to my complaints.
What to do?
Translated reviews
Response from Multimalin
Hello,
We have replied to all your emails. Here is the last one:
-----------------------
Hello,
Thank you for your order.
your tracking indicates that the package was supposedly delivered to the caretaker:
https://www.laposte.fr/outils/suivre-vos-envois?code=9L26909636744
Can you ask him if he received your package?
Best regards,
-----------------------
Can you please follow the indicated procedure and let me know what happens so we can send you a new order or not.
Best regards,
Matthieu Protin
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2020
The sending of the file was laborious.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2019
I still haven't received the order placed on 13.12. (it's 29.12)
I wanted to use the method during the holidays :-(
Translated reviews
Response from Multimalin
Hello,
I am sorry, there was indeed a delivery problem. The product had been shipped but we made an error on the delivery address by putting the country 'France' instead of 'Germany' (it is checked 'France' by default and we rarely deliver to Germany since it is not a French-speaking country).
I have just urgently reshipped the method to you, offering you the storage box (value of the gift = 5 euros).
Best regards,
Matthieu Protin
Manager of Multimalin editions
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
My order was canceled because it was outside French territory
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2019
The method is excellent. The delivery is fast. But big problem: impossible to view the games online. After downloading PUFFIN, no playback of the files, neither the online bingo nor the coloring (tools used iPad and MacBook). The DVD works well.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2019
Can do better
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2019
practical
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2019
Not all offers are online at a glance, you have to search with keywords to find an offer
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2019
I had to ask by email for my order to be sent because after 24 hours still nothing in my emails!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2019
Less satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2019
No order tracking on the site
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2019
I received all the documents in a plastic folder and not in the super practical box to store and group everything... I find that very average.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2019
It deserves an app so that the child can access it more easily.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2019
Nice but not enough video examples to give a better overview
Translated reviews