Customer reviews of Multimalin

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 772 published reviews
5 3 148 83% 4 438 12% 3 123 3% 2 24 1% 1 39 1%

Summary of reviews

Multimalin consistently delivers engaging and playful learning experiences that make memorizing multiplication tables and verb conjugations enjoyable for children. Customers highlight fast, reliable shipping and access to helpful videos and cards that allow immediate start and ongoing practice, with many noting rapid progress and increased confidence. The method is described as simple, effective, and suitable for various learning needs, including children with dyslexia or other learning difficulties, with reports of kids eagerly returning to sessions and continuing to use the card game. Overall, families praise the visible gains, the motivating format, and responsive support.

Reviews 1, 2 and 3 stars

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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
We did not receive the complete multiplication tables formula.
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Response from Multimalin
Hello,
Following our email response on 25/04/18, here is the message we had assigned to you by email. Could you please reply to this last one by email as well so that we can find a solution to your problem?
We just saw your review today on our product multiplication tables.
You indicate that you have not received your order.
I am therefore sorry.
I checked your cart and you had added the following items:
- complete multiplication tables formula
- spelling offer
- spelling video animations.
Knowing that we have a status of your order delivered, can you confirm
that you are only missing the multiplication tables formula?
I could then send you the method urgently following your response.
Best regards,
Anaïs
[email protected]
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Complicated CD because you have to start from scratch each time, a bit outdated in the age of iPads, children cannot watch independently
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Response from Multimalin
Hello,
Sorry for the disappointment with the CD. Indeed, after each word seen, you have to go to the menu to choose the new word to study. This was done on purpose so that everyone could choose the desired word. Knowing that the menu is also sorted alphabetically, you should find it easy to choose a new word. For tablets and smartphones, an online version has been created and is available for sale if you wish to show the video animations to children on these devices. Best regards, Anaïs
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2018
Still no delivery to this day...
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Response from Multimalin
Hello,
Not having received a response to the email I wrote to you, I am replying here.
We just saw your review today on our product multiplication tables and spelling.
You indicate that you have not received your order.
I am therefore sorry. Indeed, a problem must have occurred during the transition of the package.
I am sending you today the spelling method, here is the tracking number: 1K 018 997 6090 7
active number on the site: http://www.laposte.fr/csuivi/
The tables version will also be shipped to you today via Amazon, so you will receive it tomorrow.
Amazon services will send you an email with your tracking number.
Best regards, Anaïs
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2018
expensive for the online version
No choice to have only part of the spelling pack when ordering on paper support.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2018
I only have access to multiplication even though I bought the multi pack and the memorization pack. Can you review?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Average rating due to negative issues apparently related to the product's great success, on one hand, and positively to the final positive responsiveness, on the other hand.
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Response from Multimalin
Hello,
Indeed, as indicated in the email sent, we went through a difficult period. We apologized by offering you additional gifts. And as you say, we have learned lessons from it. Sorry again for this waiting time. Best regards, Anaïs.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
I couldn't correct the delivery address
I am in Toulouse, the package arrived in Caraman (100km!). It will stay there until it is returned to your premises, as I cannot go pick it up!
Too bad! I cannot use it in my class, it is a pack that I personally bought for school use to improve my students' memory.
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Response from Multimalin
Hello,
In order to satisfy you, we have sent you the order again with home delivery. Hoping that our customer service has met your expectations. Best regards, Anaïs
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2018
The site is correct, I mainly watched the video. But I didn't really pay attention to whether there were other Multimalin products offered
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2018
I received my complete delivery well but after a few weeks I no longer have access to my account to learn the tables on the digital support, I sent several letters with no response.
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Response from Multimalin
Hello, You have received a response to your emails to inform you that your access has been unlocked. The response time is normally 24 hours but the delay has been exceptionally extended during the launch of Multimalin spelling which recorded a peak of 2,000 orders in 6 days (out of stock). I hope the children you are taking care of are delighted with the Multimalin method! Don't hesitate to give us feedback by email, we remain at your disposal.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2018
I placed an order twice thinking that the first one was not recorded!! But they refunded me quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2018
Difficult to navigate to order a product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2017
It would be nice, for example, to be able to find the general menu on each page to avoid having to go back every time while navigating.
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Response from Multimalin
Hello,
Thank you for your feedback. All comments are good to take to improve our products. Best regards, Anaïs.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2018
Interesting presentation video
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2018
Hello it is not normal that the table of 2 does not exist. Nevertheless my daughter learned correctly and especially easily and with pleasure.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2017
The client area does not always work well (bugs)
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Response from Multimalin
We have already exchanged emails regarding your recurring problem. We believe we have found the source of the problem: since you regularly use your access on a smartphone, it must have an IP address that changes regularly. Since our protection system is based on a maximum of 3 IP addresses, this explains the problem. We are working to resolve this situation and in the meantime, we remain available by email to unlock your access.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2018
Lacks explanations
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Response from Multimalin
Hello, Inside the notebook, the user guide and tips should help you implement the method. Best regards, Anaïs.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2018
the method requires a lot of time investment from parents to explain to the child and accompany them in the knowledge of the characters and each story. So, I found and bought the tablet version, which my daughter likes a lot!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2018
The site is very good.... when it works! I find myself blocked for the second time in 15 days
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2017
Too expensive and it's not an application, it doesn't work without connection
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2018
I registered and it was impossible to access the site directly, I had to go through customer service
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Response from Multimalin
Hello, Sorry for this issue, usually access is instantaneous. Hoping our customer service has satisfied you. Best regards, Anaïs
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2018
Very good products, but it takes time to receive them (if bank transfer)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2018
This is absolutely not in accordance with what was announced To access the full version you have to go through the apps and pay again I feel like I got taken for a ride ....
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Response from Multimalin
Hello, Sorry for this issue. The online version is paid once and then access to it is unlimited over time. I therefore invite you to contact our customer service at the following address: [email protected] to resolve your problem and to refund you for any additional payments if there have been any. Best regards, Anaïs.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2018
Not enough explanations and photos on the products. I bought the online conjugation and there is only the present tense
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
Regarding the application on the tablet it's fine, however the CD does not work
Moreover, there is an error in the conjugation game cards for the endings
Too bad, no Table of 2
Finally here it is
best regards
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