Customer reviews of Multimalin

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9,5 /10
Overall rating: 9,5 out of 10
Based on 3 771 published reviews

Summary of reviews

Multimalin consistently delivers engaging and playful learning experiences that make memorizing multiplication tables and verb conjugations enjoyable for children. Customers highlight fast, reliable shipping and access to helpful videos and cards that allow immediate start and ongoing practice, with many noting rapid progress and increased confidence. The method is described as simple, effective, and suitable for various learning needs, including children with dyslexia or other learning difficulties, with reports of kids eagerly returning to sessions and continuing to use the card game. Overall, families praise the visible gains, the motivating format, and responsive support.

2 star reviews

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Aurélie G.
Rating: 2 out of 5
following a purchase from 18/08/2024
The drawings are not very beautiful, my 8-year-old son is not very excited about it... we'll see with time for the little one, he is 2 years old... We still have time!
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Stéphanie N.
Rating: 2 out of 5
following a purchase from 26/04/2024
The stories are a bit complicated and less simple and fast than I thought. I think the idea is good but the story needs to be reviewed.
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Christelle F.
Rating: 2 out of 5
following a purchase from 15/10/2023
I had taken advantage of a promotional offer and in fact everything that was announced as a gift was not included in the package. No response from customer service
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Response from Multimalin
Hello, The customer service just tried to reach you by phone. The bonuses (gifts you mentioned) are sent by email. Check your spam if needed. Also, you can request help by email at [email protected] We want everything to be in order for you as soon as possible. Best regards, the MULTIMALIN team
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Couet M.
Rating: 2 out of 5
following a purchase from 11/07/2023
The game is tkt in its box!!! NO instructions!!
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Response from Multimalin
Hello, The customer service has intervened. The rules of the card game are on one of the cards. Also, the rules of the game have just been sent to you as an attachment in another email from customer service. Check your spam if needed. We wish you much enjoyment in using MULTIMALIN with the children you care for. Best regards, the MULTIMALIN team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2022
Meh, wasted money! My 11-year-old son didn't get into it at all!
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Response from Multimalin
Hello, We are sorry that this does not work for your child and I am surprised because the method is designed to work for all children. You bought this method because you needed help so I feel responsible to ensure that you have used the approach as recommended. Did you properly carry out the verbalization step which consists of using language (talking/telling) while looking at the image or video? Indeed, our brain needs language to create mental images. Without this, the method cannot work. Can you check that you have animated the memorization sessions with language referring to the model provided by the author in this short video? Here is a video that shows you how to animate a session. I think this could help you: https://www.youtube.com/watch?v=_yryZlLvwtg&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=22 Otherwise, try again by verbalizing while looking at the image or video. Here is a video where you will see me animate a memorization session with a child showing the importance of verbalization: https://www.youtube.com/watch?v=fQ5bjy5Xo5k&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=318 If the item does not suit you, you can return it to us (as indicated in the
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2022
The person on the phone is charming and does everything she can to help but personally, I have a big problem with the carrier. They are clearly delegating.... No one knows where the package is. Private carrier sends an email to reschedule the delivery but does not recognize the package numbers and this has happened twice. I have spent a lot of time and already twice and I still do not have the package. On the phone, they tell me that you are responsible and that it is up to you to help me resolve the problem. However, I must say, the person who answers at your end is GREAT and tries to help but faces the same problem as I do...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
The delivery arrived more than a day late and I did not receive the six euros promised on their site, but I don't find that exceptional either
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Response from Multimalin
Hello, Here is the tracking link for your package: https://track.cubyn.com/CUB935228305 You found the delivery too long, so just click on 'report an incident' (from the link above). Our logistics platform will respond to your request. We wish you a pleasant day. The MULTIMALIN team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2021
I only received the main package but I'm still missing access to the tables and online spelling.. despite my follow-ups
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Response from Multimalin
Hello,
We are sorry if you did not receive the access links to the online videos right after your order by email. The email may have been directed to your spam folder (this happens sometimes). As mentioned just now by phone, we have just manually sent you the access link to your digital space by another email. We are glad that everything is finally in order for you regarding the receipt of all the items from your order to date.
We apologize for the inconvenience caused and wish you a pleasant day.
Best regards,
The team at multimalin.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2021
Despite all the good publicity, I find the method very complex, I regret my purchase which I do not use at all
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Response from Multimalin
Hello,
We are sorry that it does not work for your child and I am surprised because the method is designed to work for all children. You bought this method because you needed help so I feel responsible to ensure that you have used the approach as recommended. Did you properly carry out the verbalization step which consists of using language (talking/telling) while looking at the image or video? Indeed, our brain needs language to create mental images. Without this, the method cannot work. Can you check that you have animated the memorization sessions with language referring to the model given by the author in this short video?
Here is a video that shows you how to animate a session.
I think this could help you:
https://www.youtube.com/watch?v=_yryZlLvwtg&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=22
Otherwise, try again by verbalizing while looking at the image or video.
Here is a video in which you will see me animate a memorization session with a child that shows the importance of verbalization:
https://www.youtube.com/watch?v=fQ5bjy5Xo5k&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=318
Best regards,
Matthieu Protin, manager
And the team at the service of multimalin.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/01/2021
If the application were downloadable and not online, it would be ideal! The complexity of the connection, retrieving the password, the risk that children go online... not great
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2020
I ordered three decks of cards. They delivered twice in the evening while the school was closed. Do you know how much three decks of cards cost me? 100 Canadian dollars. I was ready to pay for the exchange rate, but I also had to pay for delivery + the exchange rate and I also paid for customs... these three decks of cards (3!!!!!!) cost me 100$. If I had known beforehand, I would never have ordered them even though I love the approach!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/08/2020
Quite disappointed after all the advertising that praised the merits of this method!
The two table doesn't even exist because it is not considered a multiplication table which I find absurd, and the fact that the videos do not flow is not practical at all... but especially for my child this method does not work well at all. I do not recommend
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Response from Multimalin
Hello,
We are sorry for the problem encountered.
There is something you need to do for your child to adhere: you need to have them verbalize, that is to say, ask them to answer questions while looking at the images or videos: this is the key to creating mental images. They will then be surprised to see how quickly they have created mental images that allow them to be a champion of the tables! Here is a video in which I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
You can show them this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 which follow from this same link. Tell them that the world memory champions do it this way to memorize hundreds of digits in a few minutes! This is really the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you tell me if having them verbalize has allowed them to engage with the method?
The 2X tables have theoretically been memorized with the addition tables. However, we have support materials on this subject that we can send you by email upon request at [email protected]
We wish you a pleasant day,
Best regards,
Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2020
Incomplete table, no summary visual of the different
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Response from Multimalin
Hello,
The customer service sent an email to provide more advice.
Indeed, there is something we can do to help the child engage:
> we need to make them 'verbalize', that is to say, ask them to answer questions while looking at the images or videos: this is the key to creating mental images. They will be surprised to see how quickly they create mental images that allow them to be a champion of multiplication tables! Here is a video where I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
You can show them this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 that follow from this same link. Tell them that world memory champions do this to memorize hundreds of numbers in a few minutes! This is truly the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you let us know if making them 'verbalize' helped them engage with the method?
We remain at your disposal.
The team at MultiMalin
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
My daughter is not interested
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Response from Multimalin
Hello,
The customer service sent an email to provide advice.
In this case, there is something you can do to help her engage:
> you need to make her
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
I am disappointed. My son was not receptive. Used only once.
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Response from Multimalin
Hello,
Sorry for this disappointment. You can contact our customer service at [email protected] to request a refund. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2020
I thought I would receive the book and not the software on the computer. My daughter can't manage on the computer.
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Response from Multimalin
Hello, I invite you to report it to us via the contact form: https://multimalin.com/fr/nous-contacter You can then request to convert your order to a paper version (notebook + DVD + card game). We will give you the online version as compensation. Please specify: "as agreed by your message in Verified Reviews". You can also, if you wish, request a refund. Best regards, Multimalin.com Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/01/2020
Hello, I paid online thinking I would have several videos for each table and in the end, there are only a few videos for a few tables, it's disappointing for the price!
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Response from Multimalin
Hello, There is one video for each multiplication. Knowing that we started from the principle of commutativity, for example in the table of 7, 7x6 = 6x7, there will only be one image that will be in the table of 6. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2019
The method is excellent. The delivery is fast. But big problem: impossible to view the games online. After downloading PUFFIN, no playback of the files, neither the online bingo nor the coloring (tools used iPad and MacBook). The DVD works well.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/11/2018
commercial, that's all.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2018
Received with two months delay.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2018
My children do not like this method at all.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2018
Still no delivery to this day...
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Response from Multimalin
Hello,
Not having received a response to the email I wrote to you, I am replying here.
We just saw your review today on our product multiplication tables and spelling.
You indicate that you have not received your order.
I am therefore sorry. Indeed, a problem must have occurred during the transition of the package.
I am sending you today the spelling method, here is the tracking number: 1K 018 997 6090 7
active number on the site: http://www.laposte.fr/csuivi/
The tables version will also be shipped to you today via Amazon, so you will receive it tomorrow.
Amazon services will send you an email with your tracking number.
Best regards, Anaïs
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2018
I received my complete delivery well but after a few weeks I no longer have access to my account to learn the tables on the digital support, I sent several letters with no response.
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Response from Multimalin
Hello, You have received a response to your emails to inform you that your access has been unlocked. The response time is normally 24 hours but the delay has been exceptionally extended during the launch of Multimalin spelling which recorded a peak of 2,000 orders in 6 days (out of stock). I hope the children you are taking care of are delighted with the Multimalin method! Don't hesitate to give us feedback by email, we remain at your disposal.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2017
Too expensive and it's not an application, it doesn't work without connection
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