Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/07/2018
Very good service both by phone and in person, the only downside I see is that the size change is not free.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 19/07/2018
Very good and accessible
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/07/2018
Fast shipping
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 17/07/2018
Very good customer service online. I do not agree with the shipping and return shipping costs. I had to pay for both.
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Response from Mundo-Surf
Hello Federico and thank you for your review! Shipping costs are free for orders over 99 and delivery in mainland Spain, excluding foam and pre-shape. In your case the order was 65, so the system has charged you shipping. The return is free for orders paid by Paypal, according to the conditions of the service offered by Paypal. Regards Laura
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/07/2018
Very fast service and order in perfect condition
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/06/2018
Fast delivery to Canary Islands
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 12/07/2018
houve um problema na entraga, mas tirando isso correu bastante bem! \o/
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/07/2018
Very fast delivery and the product was exactly what I expected.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2018
Very good, fast and attentive service
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/07/2018
Very serious
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2018
I didn't know you, but everything was very fast and good.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/07/2018
Fast order and good price. Good communication by chat and email.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/07/2018
Everything perfect, good service and fast delivery.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/07/2018
Fast and step-by-step information on the process
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 18/06/2018
tudo ok, boa compra
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2018
Very good service as always
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/07/2018
I have received my order to the Canary Islands in record time. Thank you very much!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2018
I recommend Mundo-Surf. They are very responsive and professional. One of the products in my order was unavailable, so they offered me other equivalent products straight away. My order arrived (France) on time without any problem. What's more, they're really nice! Enjoy your surfing :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/07/2018
Excellent service so far. All that remains is to test the board.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2018
Everything perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/07/2018
Well packaged and delivered on time
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/07/2018
Excellent service. Everything was very clear and the delivery took no time at all!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
Serious, reliable and responsive
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/07/2018
All good
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 03/07/2018
satisfied with purchase and shipment
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/07/2018
Fast shipment as indicated on the page, all good.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/06/2018
Everything perfect !!!! Highly recommended !!! ????
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/06/2018
I will definitely order again from mundo surf, everything is correct in terms of delivery time, order, etc... Very professional and very good products. The only negative point is not having received any discount for the next purchase, since the order amounted to 200 euros. I imagined that they would send me one, but it has not been so ... I know that other online stores do it when you exceed a purchase of more than 100 euros. Otherwise everything was great.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/06/2018
Very attentive and on time delivery.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/04/2018
They are the best and that's it.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/04/2018
It is an incredible place, they have everything and they are very friendly.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/06/2018
Very good customer service and good products
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/06/2018
Fast delivery and just what I expected.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/06/2018
Very good experience, quick response to questions, and fast shipping arrived the next day to Portugal.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/06/2018
Everything very well and the shipping is very fast as always. It is a reliable store. I will repeat for sure
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/06/2018
Cool
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/06/2018
I would improve prices
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/06/2018
I missed some information about the product on the website, but the delivery was very fast and it turned out to be the product I was looking for.
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V
Verified buyer
Rating: 4 out of 5
following a purchase from 23/06/2018
no hablo spagnol. Perfection does not exist so 4 is good
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 24/06/2018
Arrived well
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