Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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E
Esther R.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very fast delivery and perfect product for my SUPs
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José Luis H.
Rating: 5 out of 5
following a purchase from 26/08/2024
Very good service.
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M
Mikel I.
Rating: 1 out of 5
following a purchase from 23/08/2024
I have not received anything. My order has been returned. What can I do? I have not received my money back
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Response from Mundo-Surf
Hello Mikel and thank you for your order. Your order was sent to Parcel Shop. Once there disappointed it came back to our facility because no one picked it up on time.
We have sent it again and they have confirmed that this time it has been picked up.
We hope everything is ok.

Best regards, Ignacio.
J
juan P.
Rating: 5 out of 5
following a purchase from 07/09/2024
All is well!
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A
Alberto B.
Rating: 5 out of 5
following a purchase from 09/09/2024
Excellent service
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R
Rafa P.
Rating: 5 out of 5
following a purchase from 08/09/2024
Safe and fast order. Satisfied with the purchase.
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Pierluigi G.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great product and excellent sales service
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Sebastian R.
Rating: 5 out of 5
following a purchase from 04/09/2024
Super!
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Guillaume G.
Rating: 5 out of 5
following a purchase from 04/09/2024
Perfect
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R
Randall M J.
Rating: 5 out of 5
following a purchase from 08/09/2024
Ignacio's service, treatment and professionalism have been exceptional.
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A
Alessandra D.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great product and great service!
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P
Pablo E.
Rating: 5 out of 5
following a purchase from 03/09/2024
Everything perfect
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K
Kenta I.
Rating: 1 out of 5
following a purchase from 28/08/2024
My order still hasn't arrived. I want my money back.
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Response from Mundo-Surf
Hello Kenta, thank you very much for your order. Your order was shipped on August 29th and delivered as planned on September 4th with your signature and last name.

If you have any questions, we will be happy to help you. Thank you very much.
F
fabien S.
Rating: 5 out of 5
following a purchase from 04/05/2024
A little late, but the board arrived perfectly.
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Luis V.
Rating: 5 out of 5
following a purchase from 21/08/2024
Great!
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A
Alexis P.
Rating: 5 out of 5
following a purchase from 13/08/2024
Recommended
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Aniol M.
Rating: 5 out of 5
following a purchase from 02/09/2024
everything great! And very fast shipping.
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C
Carlos Alberto R.
Rating: 5 out of 5
following a purchase from 30/08/2024
Costumer service was quick and top notch. Shipping was indeed 4-5 working days. Love my new gear. 🤙😎
C
Claudio B.
Rating: 5 out of 5
following a purchase from 01/09/2024
Product as described and super fast shipping!!!
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Isaac D.
Rating: 5 out of 5
following a purchase from 20/08/2024
Everything arrived perfectly.
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Juan Luis G.
Rating: 5 out of 5
following a purchase from 28/08/2024
Great attention from Ignacio
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I
ines N.
Rating: 3 out of 5
following a purchase from 17/08/2024
Items in excellent condition. Mas ao selecionar o método de pagamento, não informam que as datas de entrega podem mudar. Eu paguei para vir em 2 dias , paguei logo é só recebi depois de 4 dias . This part was really unpleasant.
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Response from Mundo-Surf
Hello Inés and thank you for your order. Regarding the shipment, your order was placed on Saturday, August 17th, and the payment was confirmed by bank transfer on August 20th. So your order was delivered within 48h from the payment confirmation.
Thank you! Best regards.
C
Cristina B.
Rating: 5 out of 5
following a purchase from 31/08/2024
All ok
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Luigi S.
Rating: 5 out of 5
following a purchase from 29/08/2024
Everything perfect, very fast, thanks guys
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D
David T.
Rating: 5 out of 5
following a purchase from 16/08/2024
Fast delivery
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F
Federico Martín A.
Rating: 5 out of 5
following a purchase from 18/08/2024
Excellent
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Unai I.
Rating: 5 out of 5
following a purchase from 16/08/2024
Arrived fast and everything perfect
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N
Nora M.
Rating: 5 out of 5
following a purchase from 29/08/2024
Great professionalism. They keep you informed of the entire shipping process and how to proceed if no one is home. They have videos so that those who don't know can understand when the neoprene is the correct size and the attention in store is very friendly.
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A
Armando R.
Rating: 5 out of 5
following a purchase from 17/08/2024
PERFECT...
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A
Alexis B.
Rating: 5 out of 5
following a purchase from 28/08/2024
Perfect 👌👍
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F
Francesca P.
Rating: 5 out of 5
following a purchase from 28/08/2024
Excellent service
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Serge L.
Rating: 5 out of 5
following a purchase from 28/08/2024
Very good everything. Good prices and good service
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Francisco javier V.
Rating: 5 out of 5
following a purchase from 26/08/2024
All ok
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Sébastien C.
Rating: 5 out of 5
following a purchase from 15/08/2024
Good
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ivan S.
Rating: 5 out of 5
following a purchase from 16/08/2024
good and fast service
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A
Albert P.
Rating: 5 out of 5
following a purchase from 24/08/2024
I have received all the material on time, and in perfect condition. The MS brand board looks good. I just need to test it
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K
Khalid B.
Rating: 5 out of 5
following a purchase from 27/08/2024
Very satisfied with my order, very good product I strongly recommend this site fast delivery.merci
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J
Julio F.
Rating: 5 out of 5
following a purchase from 13/08/2024
Fantastic
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Juan Carlos G.
Rating: 5 out of 5
following a purchase from 26/08/2024
All bitt
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M
Mathieu R.
Rating: 5 out of 5
following a purchase from 25/08/2024
fast shipping
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