Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
5 4 598 87% 4 384 7% 3 137 3% 2 50 1% 1 101 2%

Summary of reviews

Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.

Reviews 1, 2, 3, 4 and 5 stars

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V
Vitor Manuel Carvalho M.
Rating: 5 out of 5
following a purchase from 02/05/2024
5*
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A
Ana S.
Rating: 5 out of 5
following a purchase from 04/05/2024
I bought a neoprene on line, it turns out that they are not in stock but in a super efficient and professional way they called me, advised me and made the change.
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A
Alberto R.
Rating: 5 out of 5
following a purchase from 17/05/2024
Great service and quality products at a good price.
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Pelayo G.
Rating: 5 out of 5
following a purchase from 14/05/2024
I am happy with my purchase and the service provided by Mundo-Surf, good communication, fast delivery and good price.
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Wagner F.
Rating: 5 out of 5
following a purchase from 15/05/2024
Perfect
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J
Jerome M.
Rating: 5 out of 5
following a purchase from 11/05/2024
Fine
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E
Elías D.
Rating: 5 out of 5
following a purchase from 14/05/2024
Everything ok and fast. Perfect.
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Jose Manuel S.
Rating: 5 out of 5
following a purchase from 08/05/2024
Great
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C
Cornelia A.
Rating: 4 out of 5
following a purchase from 05/05/2024
Goods are okay, shipping costs disproportionately high
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Jonathan Jesus G.
Rating: 5 out of 5
following a purchase from 27/04/2024
Easy, fast and very good management at all times, a pleasure to buy on the site as always 🤩.
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A
Alfonso G.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast and in perfect condition
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S
Sebastien D.
Rating: 1 out of 5
following a purchase from 09/05/2024
The parcel arrived damaged, the tail of the board is bent and I'm still waiting for a return to solve my problem!
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Response from Mundo-Surf
Hello Sebastien and thank you for your inquiry. We are very sorry that your bodyboard arrived with a small shock. We were waiting to resolve the claim with the shipping company. Your order has already been collected and refunded.

We hope all is well. We hope to see you soon.

Ignacio, customer service.
M
Maxence P.
Rating: 5 out of 5
following a purchase from 05/05/2024
perfect!
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F
Francisco Javier S.
Rating: 5 out of 5
following a purchase from 24/04/2024
Professional
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T
Thomas R.
Rating: 5 out of 5
following a purchase from 30/04/2024
Very good perfect
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M
Marino F.
Rating: 5 out of 5
following a purchase from 27/04/2024
All ok
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J
João Eduardo P.
Rating: 5 out of 5
following a purchase from 04/05/2024
Excellent service
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R
Renzo P.
Rating: 4 out of 5
following a purchase from 26/04/2024
All perfect
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F
Francisco De Borja S.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very good product and very good service
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D
David B.
Rating: 4 out of 5
following a purchase from 02/05/2024
Everything went very smoothly and the product complied.
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Saul M.
Rating: 5 out of 5
following a purchase from 30/04/2024
They were super nice to me during the whole process of purchasing and receiving the order, indicating the best options according to my skate preferences.
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast and efficient. :)
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A
Angel N.
Rating: 5 out of 5
following a purchase from 02/05/2024
All great!!!
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C
Carlos V.
Rating: 5 out of 5
following a purchase from 18/04/2024
Correct and fast
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Igor L.
Rating: 4 out of 5
following a purchase from 01/05/2024
Everything was perfect. I spoke with them for a change and everything was fast and very good deal.
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A
Antonio G.
Rating: 5 out of 5
following a purchase from 30/04/2024
Very good service and fast delivery
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J
Javier G.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very fast shipping.
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M
Matthieu B.
Rating: 5 out of 5
following a purchase from 27/04/2024
Everything went very smoothly for my order. Thank you Mundo Surf!
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G
Guillermo R.
Rating: 5 out of 5
following a purchase from 28/04/2024
Exceptional service and speed!
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Yonatan G.
Rating: 5 out of 5
following a purchase from 12/04/2024
Everything perfect
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A
António B.
Rating: 5 out of 5
following a purchase from 23/04/2024
Tudo perfeito!
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J
Joao Z.
Rating: 5 out of 5
following a purchase from 27/04/2024
Good
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G
Gustavo C.
Rating: 5 out of 5
following a purchase from 11/04/2024
Muito profissionalismo 🤙🏽
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C
Candela B.
Rating: 5 out of 5
following a purchase from 23/04/2024
Excellent service.
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D
Dane B.
Rating: 5 out of 5
following a purchase from 03/04/2024
It was quickly delivered and plus then asked them to deliver it to a hotel I would stay at. Stoked!
S
Sergio R.
Rating: 5 out of 5
following a purchase from 25/04/2024
Speed and quality
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E
Eva M.
Rating: 5 out of 5
following a purchase from 22/04/2024
Fast shipping and no problems with the merchandise! Very satisfied.
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B
Briag L.
Rating: 5 out of 5
following a purchase from 24/04/2024
Great and fast.
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C
Carlos C.
Rating: 5 out of 5
following a purchase from 20/04/2024
Ignacio Garcia is a crack!
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F
Fernando S.
Rating: 5 out of 5
following a purchase from 24/04/2024
Everything is perfect!
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