Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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R
Reda D.
Rating: 5 out of 5
following a purchase from 03/03/2024
Excellent customer service. Available and responsive to answer your questions and find solutions. Special mention to Ignacio for the quality of communication and his involvement. Otherwise, the order was perfectly packaged and the products received within 24 hours. Just great!
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Francisco F.
Rating: 5 out of 5
following a purchase from 04/03/2024
Todo fenomenal como siempre
A
Alfredo L.
Rating: 5 out of 5
following a purchase from 04/03/2024
In 24 hours I had the order at home. All ok
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Patricia A.
Rating: 5 out of 5
following a purchase from 04/03/2024
I will buy again
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D
Daniel K.
Rating: 5 out of 5
following a purchase from 23/02/2024
Fair price, well packed, quick international delivery. Fast delivery to Germany, well packed, everything okay!
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Soerez D.
Rating: 5 out of 5
following a purchase from 24/02/2024
Top Thank you
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Eduardo A.
Rating: 5 out of 5
following a purchase from 24/02/2024
👍
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Giovanni G.
Rating: 5 out of 5
following a purchase from 25/02/2024
cool
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Nicole N.
Rating: 5 out of 5
following a purchase from 17/02/2024
Board top, delivery fast.
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simao M.
Rating: 5 out of 5
following a purchase from 22/02/2024
good
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Arnaud M.
Rating: 5 out of 5
following a purchase from 19/02/2024
Impeccable customer service!
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D
Damien G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Super service
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Carlos C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Everything perfect, as always
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Angel F.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good service. Arrived quickly
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JAVIER S.
Rating: 5 out of 5
following a purchase from 15/02/2024
Perfect
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Juan P.
Rating: 5 out of 5
following a purchase from 17/02/2024
I have not had time to test it yet but the shipping time has been very fast and I have not had any problems with the handling.
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Joao F.
Rating: 5 out of 5
following a purchase from 19/02/2024
.
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Gontran V.
Rating: 5 out of 5
following a purchase from 13/02/2024
Perfect
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Stéphane P.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very satisfied with the service. Order conformed and sent quickly. Can't wait to try the board!
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Lamia L.
Rating: 5 out of 5
following a purchase from 14/02/2024
👍
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Pedro Rodrigues R.
Rating: 5 out of 5
following a purchase from 13/02/2024
*****
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M
Miguel M.
Rating: 5 out of 5
following a purchase from 12/02/2024
Great service, super fast delivery and one to one chat with the clients. When you are shopping online, especially when you are looking for more technical products, it's great to have a chat where you can place your doubts and then receive messages (on whatsapp) from a real person that will help you on your purchase. For all of that, at least for me, Mundo Surf is one of the best online surf shops.
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C
Claudia U.
Rating: 5 out of 5
following a purchase from 05/02/2024
Everything worked out perfectly, absolutely recommendable
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Sandro G.
Rating: 5 out of 5
following a purchase from 05/02/2024
Excellent service, swift delivery.
L
Lourdes O.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very fast and the product looks just like in the picture.
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Miguel R.
Rating: 5 out of 5
following a purchase from 09/02/2024
Great company with the best service. All at 100 %. Thank you !
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Aurélien L.
Rating: 5 out of 5
following a purchase from 08/02/2024
Really fast delivery and impeccable contact. Thank you very much.
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Daniel rodrigo H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Dabuten !
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Luis Miguel C.
Rating: 5 out of 5
following a purchase from 11/02/2024
All great
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pierre L.
Rating: 5 out of 5
following a purchase from 07/02/2024
very fast, super efficient
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Andrea B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Very satisfied !
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L
Ludger M.
Rating: 3 out of 5
following a purchase from 27/01/2024
The delivery took 14 days but the goods are very good🤙🏄
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Response from Mundo-Surf
Hello Ludger and thank you for your order. Your order was delayed due to an error in the shipping link to your address, for which we apologize. Nevertheless, we are pleased that everything arrived safely.

Thank you very much and we look forward to your next purchase!
Best regards, Ignacio from customer service.
M
MANUEL A.
Rating: 5 out of 5
following a purchase from 29/01/2024
The whole order without any problem, perfectly packaged and arrived in 24 hrs. A pleasure to buy this way.
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João B.
Rating: 4 out of 5
following a purchase from 02/02/2024
All ok
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cecile L.
Rating: 5 out of 5
following a purchase from 28/01/2024
Everything is perfect! Very good quality bag.
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Gisele Cristina G.
Rating: 5 out of 5
following a purchase from 04/02/2024
The site works very well. You can remove doubts with the virtual assistant. The shipment was fast. Reliable.
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Alfonso C.
Rating: 5 out of 5
following a purchase from 06/02/2024
Easy and fast
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Matt L.
Rating: 4 out of 5
following a purchase from 03/02/2024
Cool
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Aurore S.
Rating: 5 out of 5
following a purchase from 03/02/2024
Very fast and accurate shipping!
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Joao R.
Rating: 5 out of 5
following a purchase from 02/02/2024
Tudo ok, muito rápido todo o processo e entrega.
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