English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
C
Rating: 4 out of 5
It took three days longer than promised. On the other hand, I really appreciate the quantity of products and variety of supply.
Translated reviews
Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nickel service !!!!!
Translated reviews
C
Rating: 4 out of 5
I don't give them excellent because in the size chart of the neoprene I bought for a girl, only the aquivalences for adults were shown.
Translated reviews
C
Rating: 4 out of 5
Well, there was a bit of a mess with the delivery date but fine.
Translated reviews
C
Rating: 3 out of 5
Hi, I'm giving 3 stars because when I received the package they made me pay an amount that I didn't even expect to have to pay since the supposed shipping costs had already been charged to me along with the price of the package. Even so, the material arrived in perfect condition and I loved it but I was annoyed to have to pay more.
Translated reviews
Response from Mundo-Surf
Hello Aaron, what you have been charged upon delivery of the package are the taxes of the Canary Islands (IGIC, 7% of the invoice), and customs charges. If you look at the payment page, you do not pay us the VAT and when you choose the carrier "correos", we indicate that you will have to pay these expenses IGIC and customs upon delivery of the package. Enjoy your new bodyboard! Regards Sebas
C
Rating: 2 out of 5
We ordered some keels that were delivered on time but did not come with the screws to attach them and we could not mount them until we got some, that is to say that in my opinion the order was incomplete. Best regards.
Translated reviews
Response from Mundo-Surf
Hi izaskun, the screws never come with the fins. Normally you have the screws on your surfboard, but if not we sell them: https://www.mundo-surf.com/es/materiales-reparar-tablas-de-surf/392-tornillo-de-surf-fcs-metrica-us-8400000131018.html Regards Sebas
C
Rating: 4 out of 5
All perfect.only that they could expedite the shipping process once the purchase is made.
Translated reviews
C
Rating: 4 out of 5
The only thing I can't see well is that the resin does not seem to be transparent.
Translated reviews
C
Rating: 4 out of 5
Delivery in a short period of time once the purchase is made
Translated reviews
C
Rating: 4 out of 5
Super service
Translated reviews
C
Rating: 4 out of 5
Quickly.
Translated reviews
C
Rating: 4 out of 5
They put interest to solve a small problem I had with the keels giving me solutions. Excellent direct treatment in the store
Translated reviews
C
Rating: 3 out of 5
The customer service is very good. However, I received my board two weeks after my purchase, although it should have been 3 or 4 days for Low Countries. Also, the package received downloads and it shows on the board.
Translated reviews
Response from Mundo-Surf
Hello olivier, sorry for the delay in the delivery of your order, in the month of August, our carrier for Europe has fewer trucks, and the links from one country to another take longer. Regards, Sebas
C
Rating: 4 out of 5
All good
Translated reviews
C
Rating: 4 out of 5
Very good store
Translated reviews
C
Rating: 2 out of 5
The order arrived very late.
Translated reviews
Response from Mundo-Surf
Hi ignacio, sorry for the delay, as we have spoken by mail, we could have gone faster in resolving the problems, Greetings, Sebas
C
Rating: 4 out of 5
fgfgh
Translated reviews
C
Rating: 4 out of 5
Good
Translated reviews
C
Rating: 4 out of 5
No problem whatsoever with mundo surf, it is a shame that you work with that delivery company in Pontevedra, some rude, liars, I had to move 20 kms to go get my bodyboard, vo as in the warehouse treated everything kicked, the cardboard box of my order had 2 holes, the bodyboard was fine by miracle. A pity, I liked the attention of mundo surf but I will never again buy anything online that is delivered by the company that you have contracted here. Thank you very much for everything, mundo surf very well.
Translated reviews
C
Rating: 4 out of 5
all perfect but they should put on the packages some sticker for the van....ajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajaj
Translated reviews
C
Rating: 4 out of 5
Good experience, it was my first order, the shipping was relatively fast and I received all the items correctly.
Translated reviews
C
Rating: 3 out of 5
The fins squeeze me unbearably tight
Translated reviews
Response from Mundo-Surf
Hi Sebastian, remember that you have 100 days to return a product, 30 days if it is a discounted product! Regards, Sebas
C
Rating: 4 out of 5
All correct, on time and in good condition
Translated reviews
C
Rating: 4 out of 5
Good.
Translated reviews
C
Rating: 4 out of 5
Very good service, fast and efficient.
Translated reviews
C
Rating: 4 out of 5
Good service towards the customer, very fast in responses and friendly staff. package arrived on time. To report only one damage related to the container of polyester resin, which arrived damaged with loss of material , damage presumably due to the transport company, otherwise the materials are of excellent quality.
Translated reviews
C
Rating: 4 out of 5
This is the fourth Foam I have ordered and of the three that were preshaped, none arrived in perfect condition. In one of them there was a little bun here, in another one there, etc... The packaging is correct, the problem is that when you pack and handle the foams you leave them marked with the buns of the fingers. Let's see if the next ones arrive in perfect condition... Everything else in the order is perfect.
Translated reviews
C
Rating: 4 out of 5
Correct. The only thing is that I think I'm sure I ordered the 71cm dakine Aero rack pad round and I got the 83cm ones. A little bigger than I wanted but they fit.
Translated reviews
C
Rating: 4 out of 5
Everything came correctly
Translated reviews
C
Rating: 4 out of 5
Very Good
Translated reviews
C
Rating: 4 out of 5
Satisfied with the order. Fast delivery and in good condition
Translated reviews
C
Rating: 4 out of 5
Good website and personal treatment. However, they take little care of their customers, omitting details such as giving away free shipments from time to time or giving out discount vouchers. Competition is fierce, small details make the difference.
Translated reviews
C
Rating: 4 out of 5
The shipment was fast and everything was correct, the service was very good.
Translated reviews
C
Rating: 4 out of 5
everything perfect, a neoprene did not fit me well and they changed it without any problem.
Translated reviews
C
Rating: 4 out of 5
Accurate product in a reasonable time
Translated reviews
C
Rating: 4 out of 5
Good:-) The return is a bit complicated but no problems. I would like you to put more information about the material of the articles, for example "100% cotton".
Translated reviews
C
Rating: 4 out of 5
Bom, fast delivery
Translated reviews
C
Rating: 4 out of 5
Fast and accessible. Good experience!
Translated reviews
V
Rating: 4 out of 5
only the more cost to Fuerteventura hold me back to buy more.Is de 75 eu also for small orders??
Response from Mundo-Surf
Hi vincent and thanks for your order, the shipping cost are 75 to canary island only for surfboards and foam, for small orders from 10.
Regards
Sebas
Regards
Sebas
C
Rating: 4 out of 5
Very good service. Fast and agile.
Translated reviews