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C
Rating: 4 out of 5
Arrived well
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Fantastic
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C
Rating: 4 out of 5
Correct
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C
Rating: 4 out of 5
Very fast and good service as always
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C
Rating: 4 out of 5
the management of the order, it worked well.
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C
Rating: 3 out of 5
The foam has arrived with two pecks on the bottom. It was well packed and the box had no damage so I deduce that they were done before packing and subsequent shipment. I prefer to fill them before the wrapping to return the product and I hope more care for the future. On the other hand the box with the rest of materials has arrived in very bad condition, broken and half open, although the only damage has been that the resin cans have arrived dented but without bursting. I ask again for more care for the future.
I have to say that with two other orders I have made different to this one, the products arrived in perfect condition and quickly. Best regards.
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I have to say that with two other orders I have made different to this one, the products arrived in perfect condition and quickly. Best regards.
Response from Mundo-Surf
Hi Fabio, We have improved the packaging of the foam and shape kit (more robust cardboard box, EPS sheets 1cm thick, and bubble wrap), hopefully it will not happen again! Greetings Sebas
C
Rating: 4 out of 5
Good quality products, fast shipping.
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C
Rating: 4 out of 5
The only thing I would improve is the delivery time :)
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A
Rating: 4 out of 5
Perfect order and delivery, except for the drift system, but the team listened and we got along just fine!
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A
Rating: 4 out of 5
Fast and well packaged. All good stuff. Thank you.
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C
Rating: 4 out of 5
Everything worked perfectly although it did not arrive the next day.
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C
Rating: 4 out of 5
A very intuitive website, complete and as for shipping... very fast.
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C
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
Satisfeta amb la meva compra, tot de qualitat.
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C
Rating: 4 out of 5
Easy and simple.
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C
Rating: 4 out of 5
Everything was fine. I found the shipping a bit expensive.
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C
Rating: 4 out of 5
The carrier has been teasing me and made me wait 4 days more than the maximum allowed. If you don't change, you are going wrong with these people.
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C
Rating: 4 out of 5
Good shopping experience and on-time delivery
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C
Rating: 4 out of 5
All very good, fast service, my only drawback is the price, but otherwise, everything is perfect.
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C
Rating: 4 out of 5
The only downside is the slowness of the mail. Otherwise perfect.
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C
Rating: 3 out of 5
It arrived fine, but it took 4 days not 28/48H, and I ordered it on Thursday afternoon.
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Response from Mundo-Surf
Good morning Esteban. Thank you very much for your opinion and your order. Regarding the delivery time, when I placed the order on Thursday afternoon, it left on Friday morning, so it was delivered the next working day, that is, Monday. Best regards.
C
Rating: 4 out of 5
ample stock of material at good prices
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C
Rating: 4 out of 5
Being the first purchase, expect a discount voucher for the next one. I think that this way of incentivizing people is lacking in mundo-surf. Well, in general
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C
Rating: 4 out of 5
My order was delayed for a couple of days, but it arrived perfectly and I am very happy with it. You can communicate with the staff without any problem and they are very quick to assist you and help you with everything.
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C
Rating: 4 out of 5
Delivery in 48 hours
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V
Rating: 4 out of 5
Good service to a good price! My delivery got delayed by one month so that is one star less! I haven't had time to test the stuff I bought so I can't evaluate yet
C
Rating: 4 out of 5
Fast service, good quality product
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C
Rating: 4 out of 5
Everything was great. The guy who answers the whatsapp answered all my questions instantly and the order arrived great the day after I bought it.
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C
Rating: 3 out of 5
Of the four items I ordered, two were defective....They should check the merchandise a little more. I would like to think that being Christmas they would be more saturated with work and it was a punctual failure.
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C
Rating: 3 out of 5
You see, in the end it took me 3 weeks, and I had to pay 20 euros more to the letter carrier. The suit was not exactly the same, it has the logos in dark gray, not white, as it was in the photo. But well, it's a very good suit, and the invention too. I want you to know that there is a trick to avoid the 20 euros of customs, and make an invoice of no more than 150 euros. It is clear that you can only do it with customers you trust, but well, I'll leave it there... Best regards and see you again.
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C
Rating: 4 out of 5
Fast and satisfactory shipping and the product was well protected. The only downside I can expose is to have asked the store to send it to me - if possible - packaged as a gift, something that finally was not done.
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C
Rating: 4 out of 5
The products are perfect, the only downside is the courier at the time of delivery who delivered it to me a few days later because when he was due to deliver it he couldn't find the address and decided to give it to me another day.
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C
Rating: 4 out of 5
A reliable website, that listens to you if there are any problems with the order, I would repeat.
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C
Rating: 4 out of 5
Very fast
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C
Rating: 4 out of 5
Hello, the "delay" in the delivery is more than justified the dates were very complicated, if not square with Christmas would have arrived on time.... the only "but" is with the packaging of foam ....se should be disassembled in transport and I imagine that seeing what was more careful and arrived well ... I will repeat purchase without doubt thanks.
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C
Rating: 4 out of 5
Very fast
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C
Rating: 4 out of 5
What I didn't like was that the order arrived late and I had to complain several times.
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Response from Mundo-Surf
Hello Maria Angeles and thank you for your comment. We are very sorry for the delay with the delivery of your order, we have made the relevant claims to the carrier.
C
Rating: 4 out of 5
Fast and effective
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C
Rating: 4 out of 5
Well
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C
Rating: 4 out of 5
Good site, easy procedure, fast shipping and good products. Some products could have better quality in the finish - with the "shaper's"branded keels"
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