Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
I will definitely order again from mundo surf, everything is correct in terms of delivery time, order, etc... Very professional and very good products. The only negative point is not having received any discount for the next purchase, since the order amounted to 200 euros. I imagined that they would send me one, but it has not been so ... I know that other online stores do it when you exceed a purchase of more than 100 euros. Otherwise everything was great.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/06/2018
I would improve prices
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/06/2018
I missed some information about the product on the website, but the delivery was very fast and it turned out to be the product I was looking for.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/06/2018
no hablo spagnol. Perfection does not exist so 4 is good
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/06/2018
Arrived well
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/06/2018
Fantastic
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/06/2018
Correct
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2018
Very fast and good service as always
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/05/2018
the management of the order, it worked well.
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/05/2018
The foam has arrived with two pecks on the bottom. It was well packed and the box had no damage so I deduce that they were done before packing and subsequent shipment. I prefer to fill them before the wrapping to return the product and I hope more care for the future. On the other hand the box with the rest of materials has arrived in very bad condition, broken and half open, although the only damage has been that the resin cans have arrived dented but without bursting. I ask again for more care for the future.
I have to say that with two other orders I have made different to this one, the products arrived in perfect condition and quickly. Best regards.
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Response from Mundo-Surf
Hi Fabio, We have improved the packaging of the foam and shape kit (more robust cardboard box, EPS sheets 1cm thick, and bubble wrap), hopefully it will not happen again! Greetings Sebas
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/05/2018
Good quality products, fast shipping.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/05/2018
The only thing I would improve is the delivery time :)
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
Perfect order and delivery, except for the drift system, but the team listened and we got along just fine!
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
Fast and well packaged. All good stuff. Thank you.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2018
Everything worked perfectly although it did not arrive the next day.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/03/2018
A very intuitive website, complete and as for shipping... very fast.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/04/2018
Good
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/03/2018
Satisfeta amb la meva compra, tot de qualitat.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/03/2018
Easy and simple.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/03/2018
Everything was fine. I found the shipping a bit expensive.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/01/2018
The carrier has been teasing me and made me wait 4 days more than the maximum allowed. If you don't change, you are going wrong with these people.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/02/2018
Good shopping experience and on-time delivery
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/02/2018
All very good, fast service, my only drawback is the price, but otherwise, everything is perfect.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2018
The only downside is the slowness of the mail. Otherwise perfect.
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 11/01/2018
It arrived fine, but it took 4 days not 28/48H, and I ordered it on Thursday afternoon.
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Response from Mundo-Surf
Good morning Esteban. Thank you very much for your opinion and your order. Regarding the delivery time, when I placed the order on Thursday afternoon, it left on Friday morning, so it was delivered the next working day, that is, Monday. Best regards.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2018
ample stock of material at good prices
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/01/2018
Being the first purchase, expect a discount voucher for the next one. I think that this way of incentivizing people is lacking in mundo-surf. Well, in general
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/12/2017
My order was delayed for a couple of days, but it arrived perfectly and I am very happy with it. You can communicate with the staff without any problem and they are very quick to assist you and help you with everything.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/01/2018
Delivery in 48 hours
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2017
Good service to a good price! My delivery got delayed by one month so that is one star less! I haven't had time to test the stuff I bought so I can't evaluate yet
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/12/2017
Fast service, good quality product
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/01/2018
Everything was great. The guy who answers the whatsapp answered all my questions instantly and the order arrived great the day after I bought it.
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 23/12/2017
Of the four items I ordered, two were defective....They should check the merchandise a little more. I would like to think that being Christmas they would be more saturated with work and it was a punctual failure.
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 11/12/2017
You see, in the end it took me 3 weeks, and I had to pay 20 euros more to the letter carrier. The suit was not exactly the same, it has the logos in dark gray, not white, as it was in the photo. But well, it's a very good suit, and the invention too. I want you to know that there is a trick to avoid the 20 euros of customs, and make an invoice of no more than 150 euros. It is clear that you can only do it with customers you trust, but well, I'll leave it there... Best regards and see you again.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/12/2017
Fast and satisfactory shipping and the product was well protected. The only downside I can expose is to have asked the store to send it to me - if possible - packaged as a gift, something that finally was not done.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/12/2017
The products are perfect, the only downside is the courier at the time of delivery who delivered it to me a few days later because when he was due to deliver it he couldn't find the address and decided to give it to me another day.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/10/2017
A reliable website, that listens to you if there are any problems with the order, I would repeat.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Very fast
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Hello, the "delay" in the delivery is more than justified the dates were very complicated, if not square with Christmas would have arrived on time.... the only "but" is with the packaging of foam ....se should be disassembled in transport and I imagine that seeing what was more careful and arrived well ... I will repeat purchase without doubt thanks.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Very fast
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