Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 234 published reviews

Summary of reviews

Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.

Reviews 1, 2, 3 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/05/2017
Good treatment and fast reception of the product, which also had an excellent quality. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/05/2017
Effective and safe.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Everything perfect, I have purchased several times and everything has arrived in perfect condition.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/05/2017
Everything well and fast.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/05/2017
Quick and easy
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Very good service and great variety of items in the same store.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
Fast and efficient
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Very fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/05/2017
Very good as always
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/05/2017
Good service and good customer service, the woman who answered the phone was very friendly. I will buy again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/04/2017
Everything perfect
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/05/2017
all right
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/05/2017
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/05/2017
good information and very good recommendation by phone
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/05/2017
purchase and delivery with 100% confidence
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/05/2017
It was an experience to repeat as soon as I need it, good service, speed... everything OK... everything that can be done in the south has been given.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
Excellent service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/05/2017
Excellent service and delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
A great place to buy anything related to surfing at the best price and the best of all is that you get it in 24 hours.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/05/2017
An impeccable service. They helped me a lot, answered all my questions and also the shipments are very fast.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/05/2017
Produit payé le 05/05/17. A la livraison erreur sur la commande pas le bon article. Nous sommes le 19/05 et toujours rien. Aucune information du service client pour savoir où est ma commande.
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Response from Mundo-Surf
Hello Frederic, we have just received the towel, as it had been sent to another customer in Portugal (we interchanged your order with that of a Portuguese customer). We're sending it on Monday as urgent transport, so you'll receive it at the end of the week. Once again, I apologize for this big mistake on our part. Sincerely
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/05/2017
speed and quality. perfect
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/04/2017
Not exactly the product that I ordered apart came as a phone liner just like the cover of the table and it is not there, so bad this time.
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Response from Mundo-Surf
Hi Juan, this case should come exactly as described and pictured on the website. Can you please send a picture of the product received to [email protected]? Greetings Greetings Laura
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/05/2017
The person who assisted me on the phone could not be nicer. She helped me a lot in my choice.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/05/2017
All correct
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/04/2017
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2017
With a delivery tracker it would have been 5 stars.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/04/2017
Very good products, price and service! 100% recommendable!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
All correct, as always.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/04/2017
I have purchased several times and always satisfied.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/04/2017
Everything perfect! Quality and time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/04/2017
A very good organization with the order and the next day it was already at home. The customer service was great, I asked several times by WhatsApp about the product and they attended me in a good way and advised me at the same time. Great my experience
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2017
Fast and error-free?
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/04/2017
Very attentive to customer satisfaction, everything perfect.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/04/2017
Fast and efficient
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/04/2017
After two weeks my order has not arrived and I am still waiting for it
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Response from Mundo-Surf
Good morning Rudasqui, the delivery time to the canary islands with the post office is 5-10 working days from the date of shipment. Your package left on April 21, as of today May 3, 7 working days have passed, and according to the information you can see in www.correos.es with the locator PA08K10000013630035500V, your package is in the process of delivery. Greetings
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
Fantastic... Very grateful for the speed of shipment, sure I will repeat with you. Thank you very much from Asturias.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
In a word...speed!
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/04/2017
Normal
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/04/2017
Good
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