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V
Rating: 5 out of 5
All good
Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Hola package arrived quickly ordered September 05 received September 09 at noon the bodyboard was well protected in the box thank you Mundo-Surf soon
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C
Rating: 3 out of 5
Fast shipment, but every time worse quality. The resin bottles come as if they were paint, without a cap with which to dose.
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Response from Mundo-Surf
Good morning Adrian, The 1kg resin pots with wide lid are more comfortable because they allow you to use more of the content. With the narrow mouth always remained resin at the bottom of the pot that was lost. This is why we now use a wide lid.
In the 5kg jars, we have a hybrid lid, both narrow mouth to go comfortably dosing the resin, as wide lid to take advantage of it until the last drop of resin. Greetings, Sebas
In the 5kg jars, we have a hybrid lid, both narrow mouth to go comfortably dosing the resin, as wide lid to take advantage of it until the last drop of resin. Greetings, Sebas
C
Rating: 5 out of 5
Quick delivery. I made a mistake when ordering and the guy who attended me, I think Rafa, solved it in a moment.
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V
Rating: 5 out of 5
All good :)
C
Rating: 5 out of 5
Store with many products. Very helpful and complete descriptions to guide you in your purchase according to your experience level.
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C
Rating: 5 out of 5
Prefect
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C
Rating: 5 out of 5
Top!
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
The order arrived correctly without delays
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C
Rating: 1 out of 5
I ordered a product in one color, and it has been changed. The excuse is that the product by default shows a photo in only one color, and that it could have been changed in the cart. Of course I have to pay shipping to change it, and nobody repairs the mistake.
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Response from Mundo-Surf
Good afternoon Julieta, We have sent you the suitcase in Camo color, because that's how you have asked us, as you can see in the invoice that we have sent you by mail, or in the summary of your order from your account. In the product sheet, when you choose the color Camo, the image of the suitcase in Camo color, is all correct. However, if it is not the color you wanted, you can return it to us without problem and we will proceed to refund. Regards Sebas Customer Service
C
Rating: 5 out of 5
The order arrived on schedule and in perfect condition.
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C
Rating: 5 out of 5
Great range of models and sizes and very fast shipping. ????
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C
Rating: 1 out of 5
The body board cover was one size fits all and does not fit my 45 inch body. The web site did not specify anything.
I called on Friday and I'm still waiting for them to suggest which one to exchange it for, and of course, I guess I have to pay for the expenses. A disappointment to buy on line on your website
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I called on Friday and I'm still waiting for them to suggest which one to exchange it for, and of course, I guess I have to pay for the expenses. A disappointment to buy on line on your website
Response from Mundo-Surf
Good morning Teodoro, The bodyboard holsters are one size fits all, normally even a 45''. My colleague Ignacio has emailed you a recommendation of a cover that is larger than the NMD initially ordered. You can send us back the NMD holster that does not fit and we will proceed to refund it without any problem. Regards Sebas Customer Service
C
Rating: 3 out of 5
The delivery company MRW contacted me in the morning of 09/09 to deliver the package, but the box was so damaged that microfibers were coming out everywhere. MRW wrapped the package in a transparent film to hide the defect, but it was too visible. I did not accept it in this state and I am waiting to receive a new package in normal conditions. All previous purchases from Mundo Surf have been perfect and I recommend but do not recommend MRW.
MRW never again!
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MRW never again!
V
Rating: 5 out of 5
Great product, amazing design.
C
Rating: 5 out of 5
very good!
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A
Rating: 3 out of 5
Hello, I have received the package, but it does not correspond to my board. So, I've sent you back a parcel, with tracking, and hope to get my refund following your satisfied or reimbursed charter.
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C
Rating: 5 out of 5
Very good attention and fast service.
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C
Rating: 5 out of 5
The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect
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V
Rating: 5 out of 5
What a great service! Great equipment available, ordered and sent in no timeë!
I am very happy!
I am very happy!
C
Rating: 3 out of 5
The order has arrived in perfect condition, and the board I ordered that was custom made came perfect. The only negative are the delivery times. I ordered in May and it arrived in early September.
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C
Rating: 5 out of 5
Fast and reliable
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C
Rating: 5 out of 5
Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.
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C
Rating: 5 out of 5
I have purchased from them on several occasions. Professional and fast shipping!
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C
Rating: 5 out of 5
The order arrived very quickly.
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C
Rating: 5 out of 5
Seriousness and speed! A pleasure to buy in this store
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C
Rating: 5 out of 5
Two days delivery everything very easy! Thank you!
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C
Rating: 5 out of 5
I will repeat
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C
Rating: 5 out of 5
Perfect super fast shipping.
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C
Rating: 5 out of 5
Excelente, tanto ao nivel da qualidade como dos prazos de entrega!
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C
Rating: 5 out of 5
Excelente em tudo. Plenamente satisfeito e fiquei cliente!
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C
Rating: 5 out of 5
Everything perfect
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C
Rating: 2 out of 5
They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.
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Response from Mundo-Surf
Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service
C
Rating: 5 out of 5
The service of Mundo-surf, perfect!
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C
Rating: 5 out of 5
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
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C
Rating: 5 out of 5
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
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C
Rating: 5 out of 5
From the advice to the fast delivery of the products, as always great.
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C
Rating: 5 out of 5
All very well
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A
Rating: 5 out of 5
Já comprei varias vezes no Mundo Surf sem qualquer problema.
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