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C
Rating: 5 out of 5
Great, fast
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Muito rapido ! So tenho que recomendar .
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C
Rating: 5 out of 5
Fantasy
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C
Rating: 5 out of 5
All correct. Good product at a good price.
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C
Rating: 5 out of 5
Excellent Purchasing experience, great assortment, complete information, on time delivery. very reliable.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Top products!! and very short delivery times!!!
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A
Rating: 5 out of 5
Perfect! Fast delivery
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C
Rating: 5 out of 5
Very happy with the purchase. The gloves are just as I expected????
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V
Rating: 3 out of 5
Online customer service needs improvements. The tracking number for my package was missing from my order and i tried to reach support using the built-in message system on the website and whatsapp as well with no sucess. Ultimately i decided to phone (international call) and the tracking number was provided promptly. Otherwise everything went OK, received my package fast and as expected.
C
Rating: 5 out of 5
Encomendei na sexta recebi no sabado , melhor é impossível
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C
Rating: 5 out of 5
The site is quite complete, the product offer is vast and the delivery was made in 48H as advertised. excellent.
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C
Rating: 5 out of 5
Excellent service in online shopping, I had to change the product because I miscalculated the size and everything was easy and fast. Totally recommended.
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C
Rating: 5 out of 5
Overall, pleasantly surprised. The shipping was fast, the packaging was correct and the product purchased.... A blast! I will buy again in this store, as they have some things that interest me. As for the website... Well, I noticed some glitches in the loading of the page. They should review it as it may cause some vulnerability.
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C
Rating: 5 out of 5
Very good store I bought a surfboard from mundo surf some time ago and everything was very good, the customer service was very good and also the transport of the product and its arrival was very good (both arrived perfect).
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C
Rating: 5 out of 5
All good, no problems
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A
Rating: 5 out of 5
Very good, fast delivery
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C
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very good treatment, security and speed
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C
Rating: 5 out of 5
Delivery in 24h
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C
Rating: 5 out of 5
Fast service.
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C
Rating: 5 out of 5
all okay
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A
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Muito rapido sem falhas em 3 dias tava na praia com a minha nova prancha. Thank you
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C
Rating: 5 out of 5
They always respond quickly. Super happy with the service
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A
Rating: 5 out of 5
Fast, quality shipping
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C
Rating: 5 out of 5
10 points
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Everything perfect and very fast
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C
Rating: 5 out of 5
The team has been super attentive and have helped me a lot since the DHL courier slowed down the delivery 1 week and if it had not been for mundo-surf it would have been 2 weeks. Thank you, you are an incredible team, I will buy more things, but with another courier?
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V
Rating: 5 out of 5
Awesome!! Great choice and very quick to send the parcel.
C
Rating: 5 out of 5
Good products at a good price. I had problems with the payment, they attended me by chat, called me and solved the problem very quickly. Highly recommended and great service
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V
Rating: 2 out of 5
I ordered 5 pack of wax and I only received 4 of it
Response from Mundo-Surf
Hi Victor,
I am sorry for the mistake, we will refund you one wax,
Regards,
Sebastian
Customer service
I am sorry for the mistake, we will refund you one wax,
Regards,
Sebastian
Customer service
C
Rating: 5 out of 5
very good
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C
Rating: 5 out of 5
everything as ordered
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V
Rating: 5 out of 5
Excellent. Does exactly what it's meant to do. I use it for all my boards.
C
Rating: 5 out of 5
Sem qualquer sombra de duvida o melhor serviço, com a maior rapidez de todas as lojas que já usi , acabei de receber hoje (sabado ) a encomenda que fiz ontem
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C
Rating: 5 out of 5
Fast and trouble-free delivery.
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C
Rating: 5 out of 5
top serviço excelente
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C
Rating: 5 out of 5
SPECTACULAR! PRECISE! GREAT STORE! ????????
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