Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Thank you for your comment Pedro Antonio. We are glad that you received respectful treatment in our surf, bodyboard, and skate shop.
Ignacio from customer service
B
bernardo B.
Rating: 1 out of 5
following a purchase from 12/10/2025
Good afternoon I was going to write to you to comment just The UV polyester resin that I bought catalyst in less than a minute in the shade I don't know if this product is like this normally but I don't know if it can be used this way, I had tried others and this didn't happen.
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Response from Mundo-Surf
Hello Bernardo,
Thank you for sharing your opinion. We regret that your experience with the UV polyester resin has not been as expected.
We want to inform you that this type of resin hardens when exposed to UV rays. Even if it is in the shade, UV rays are still present and can cause the resin to harden in about a minute.
If you need more information or would like us to help you find the best solution, please do not hesitate to contact us. We will be happy to assist you.
Best regards,
The Mundo-Surf team.
H
Harry D.
Rating: 2 out of 5
following a purchase from 04/10/2025
I asked a question about returning / exchanging a purchase four days ago and I still don't know what to do to be able to exchange
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Response from Mundo-Surf
Hello Harry
We apologize for the confusion. We did not see your message about the return because it was in the same email thread as your request for the invoice with different details. We thought it was about the same subject. Sorry for that.
We have now sent you all the information by email to carry out the exchange of the wetsuit, so you can arrange this without any problems.
Thank you for your patience and understanding!
Ignacio from customer service
C
Chris C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Yes great! Everything received on time and very very well packaged THANK YOU
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Nuno P.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very good and fast delivery.
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Response from Mundo-Surf
Thank you very much for your comment Nuno! We are happy that you liked it and that the delivery from our surf, bodyboard, and skate shop was fast.
Ignacio from customer service
J
Jose Luis V.
Rating: 5 out of 5
following a purchase from 05/10/2025
Always without problems.
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Response from Mundo-Surf
Thank you for your comment Jose Luis! We are glad that you always have a good experience with our surf, bodyboard, and skate shop.
Ignacio from customer service
C
Carine M.
Rating: 5 out of 5
following a purchase from 03/10/2025
Fast delivery
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Response from Mundo-Surf
Thank you for your review Carine! We are glad that the shipping from our surf, bodyboard, and skate shop was fast.
Ignacio from customer service
D
Debora E.
Rating: 5 out of 5
following a purchase from 20/09/2025
Fast service and good price
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Response from Mundo-Surf
Thank you for your comment Debora! We are glad that you appreciate the fast service and the good prices of our surf, bodyboard, and skate shop.
Ignacio from customer service
R
RAMON A.
Rating: 5 out of 5
following a purchase from 25/09/2025
Everything perfect and the shipping was very fast
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Response from Mundo-Surf
Thank you for your review Ramón! We are glad that everything was perfect and that the shipping from our surf, bodyboard, and skate shop was fast.
Ignacio from customer service
R
Reyes M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Everything great, it arrived super fast!!!!!!!! Thank you!
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Response from Mundo-Surf
Thank you for your comment Reyes! We are glad that everything has been great and that your order from our surf, bodyboard, and skate shop arrived so quickly.
Ignacio from customer service
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Paulo André B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Excellent for buying efficiently and receiving it quickly.
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Response from Mundo-Surf
Thank you for your review Paulo! We are glad that your shopping experience in our surf, bodyboard, and skate store was efficient and quick.
Ignacio from customer service
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Neizan G.
Rating: 5 out of 5
following a purchase from 25/09/2025
very good
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Response from Mundo-Surf
Thank you for your comment Neizan! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
P
Pedro JF L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Very good. From the purchase to the delivery. Very fast. Serious people.
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Response from Mundo-Surf
Thank you very much for your comment Pedro! We are happy that you had an excellent experience, from the purchase to the delivery, with our surf, bodyboard, and skate shop.
Ignacio from customer service
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Tiago R.
Rating: 5 out of 5
following a purchase from 24/09/2025
Super super fast and reliable
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Response from Mundo-Surf
Thank you very much for your feedback Tiago! We are happy that you found the shipping super fast and reliable in our surf, bodyboard, and skate shop.
Ignacio from customer service
R
Rita R.
Rating: 5 out of 5
following a purchase from 19/09/2025
Fast shipping
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Response from Mundo-Surf
Thank you for your comment Rita! We are glad that the shipping from our surf, bodyboard, and skate shop was fast.
Ignacio from customer service
J
Jose G.
Rating: 2 out of 5
following a purchase from 19/09/2025
The product arrived late, there were 2 failed deliveries at home when there were people at home both times, then on the third attempt the iron arrived with a huge hole, I mentioned it to customer service who reacted quickly, but the same model was no longer available, I chose another very similar one, which had a difference of 16 euros, which I had to pay, I told customer service not to charge the difference, which is very small and would be an elegant gesture after a very bad shopping experience! The advice was not accepted, personally the 16 euros mean absolutely nothing to me, but it would have changed the shopping experience!
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Response from Mundo-Surf
Hello Jose and thank you for your order. We can see that indeed there were two unsuccessful delivery attempts and yes, the third one succeeded.
Regarding the complaint, it was handled on the same day of the complaint and the problem was resolved very quickly by both parties, we hope everything has been resolved.
Regarding the price difference of 15€ for the model change, we could not absorb it since being such an economical bodyboard means that those 15€ are almost our profit margin.
We hope you understand.
Best regards.
Ignacio from customer service.
J
jorge Manuel Sousa Martins M.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very good material
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Response from Mundo-Surf
Thank you very much for your comment Jorge Manuel! We are glad you liked the material from our surf, bodyboard, and skate shop.
Ignacio from customer service
J
Jose Luis P.
Rating: 5 out of 5
following a purchase from 18/09/2025
Perfect!
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Response from Mundo-Surf
Thank you Jose Luis! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
S
Sebastian A.
Rating: 5 out of 5
following a purchase from 11/09/2025
Everything is very good !!
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Response from Mundo-Surf
Thank you for your review Sebastian! We are glad that everything went very well in our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Michal C.
Rating: 5 out of 5
following a purchase from 19/09/2025
EVRYTHING GOOD.
E
enrique V.
Rating: 5 out of 5
following a purchase from 22/09/2025
Perfect everything
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Response from Mundo-Surf
Thank you for your comment Enrique! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
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Mario R.
Rating: 5 out of 5
following a purchase from 17/09/2025
Everything perfect.
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Response from Mundo-Surf
Thank you for your review Mario! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
J
Juan Antonio L.
Rating: 5 out of 5
following a purchase from 18/09/2025
Good Quality Good Price
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Response from Mundo-Surf
Thank you for your comment Juan Antonio! We are glad that you value the quality and price of our surf, bodyboard, and skate shop.
Ignacio from customer service
A
AGNES P.
Rating: 5 out of 5
following a purchase from 13/09/2025
Product that matches Fast, very well packaged with a great carrier
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Lidia E.
Rating: 5 out of 5
following a purchase from 11/09/2025
Quick shipment. Very good experience, as always.
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Response from Mundo-Surf
Thank you for your review Lidia! We are glad that the shipping was fast and that your experience with our surf, bodyboard, and skate shop has been as good as always.
Ignacio from customer service
K
katrin M.
Rating: 5 out of 5
following a purchase from 05/09/2025
Everything is phenomenal
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Response from Mundo-Surf
Thank you for your comment Katrin! We are glad that everything went phenomenally in our surf, bodyboard, and skate shop.
Ignacio from customer service
M
MICHELE C.
Rating: 5 out of 5
following a purchase from 05/09/2025
All good!
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Response from Mundo-Surf
Thank you Michele! We are glad that everything went well with our surf, bodyboard, and skate shop.
Ignacio from customer service
Y
Yann B.
Rating: 5 out of 5
following a purchase from 06/09/2025
Well received. Quality product
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Pedro R.
Rating: 5 out of 5
following a purchase from 07/09/2025
5 stars perfect service
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Response from Mundo-Surf
Thank you very much for your review Pedro! We are happy that you had a perfect service in our surf, bodyboard, and skate shop.
Ignacio from customer service
J
Javier H.
Rating: 5 out of 5
following a purchase from 30/08/2025
Everything was perfect, the customer service was great, both by email and WhatsApp, there was a delay due to supplier issues, but they kept me informed about how the order was going at all times and it arrived earlier than expected. I will repeat as I have done several times.
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Response from Mundo-Surf
Thank you for your review Javi! We are glad that you are happy with the service of our surf, bodyboard, and skate shop and that your order arrived well despite the small delay. We hope to see you again soon!
Ignacio from customer service
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Salvador H.
Rating: 5 out of 5
following a purchase from 26/08/2025
The entire purchasing process was perfect. The product is very good, the surface of the board is a bit soft, but perhaps it was a wrong choice on my part.
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Response from Mundo-Surf
Thank you for your comment Salvador! We are glad that the entire purchasing process in our surf, bodyboard, and skate shop has been perfect. We take note of your feedback about the board to keep improving.
Ignacio from customer service
C
CHRISTIAN ALBERTO D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Excellent!
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Response from Mundo-Surf
Thank you Christian! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
F
Francisco Javier O.
Rating: 3 out of 5
following a purchase from 04/09/2025
Happy until the moment of delivery. I paid for delivery in 24 hours and it was "delayed". I even had to go pick up the package at the GLS destination center.
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Response from Mundo-Surf
Hello Francisco and thank you for your order. We are glad everything arrived well.
It seems that the delivery was made from 24h to 48h due to a small delay on the route. We will check with the agency to ensure it doesn't happen again.
Best regards.
Ignacio from customer service.
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Thomas U.
Rating: 5 out of 5
following a purchase from 28/08/2025
My ordered board bag arrived well packaged and on time. Everything is great so far :)
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BERNABE H.
Rating: 5 out of 5
following a purchase from 02/09/2025
Good service, quality good prices and perfect shipping
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Response from Mundo-Surf
Thank you for your review Bernabe! We are glad that you are satisfied with the service, quality, and shipping of our surf, bodyboard, and skate shop.
Ignacio from customer service
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Pedro V.
Rating: 5 out of 5
following a purchase from 08/09/2025
Fast and efficient. Many years of experience and it shows!
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Response from Mundo-Surf
Thank you for your comment PFedro! We are glad that you value the speed and experience of our surf, bodyboard, and skate shop.
Ignacio from customer service
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Fernando M.
Rating: 5 out of 5
following a purchase from 01/09/2025
Simple, quick and effective
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Juan Carlos G.
Rating: 5 out of 5
following a purchase from 03/09/2025
-
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Response from Mundo-Surf
Thank you Juan Carlos! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
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Eduardo H.
Rating: 5 out of 5
following a purchase from 31/08/2025
Fast and efficient
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Response from Mundo-Surf
Thank you for your review Eduardo! We are glad that you found our service fast and efficient in our surf, bodyboard, and skate shop.
Ignacio from customer service
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Patrick M.
Rating: 5 out of 5
following a purchase from 31/08/2025
Fast, compliant good delivery service
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