Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 4 and 5 stars

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J
Juan Carmelo P.
Rating: 5 out of 5
following a purchase from 06/09/2024
My order arrived in perfect condition, the only thing is that it took about 10 days to arrive in Las Palmas.
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Silvio F.
Rating: 5 out of 5
following a purchase from 09/09/2024
Everything great, good service and fast shipping
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Carlos G.
Rating: 5 out of 5
following a purchase from 23/09/2024
Great, 100% recommended.
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Gabriele B.
Rating: 5 out of 5
following a purchase from 14/09/2024
Top
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Ana B.
Rating: 5 out of 5
following a purchase from 30/08/2024
It was the first time I made a purchase at Mundo-Surf and I am delighted. Fast, great price, first class product. I loved the friendliness of their dealings and commitment to my order from the time I placed it to the complete delivery. Great attention to the proper shipping of my purchase and a personal touch throughout the process. I will definitely repeat! 🌟
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Hugo B.
Rating: 5 out of 5
following a purchase from 08/09/2024
Everything perfect and efficient management. 100% secure !!!!
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Josu B.
Rating: 1 out of 5
following a purchase from 04/09/2024
I am still waiting for my order...
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Response from Mundo-Surf
Hello Josu and thank you for your order.
We apologize for the delay in the delivery of your order. There have been several label problems that Correos has been managing while passing from one agency to another, so they did not know where your package was.
After several days of complaining, it was found and delivered to you on September 25th.

We hope you enjoy it!
Best regards. Ignacio from customer service.
F
Fernando M.
Rating: 5 out of 5
following a purchase from 04/09/2024
Everything was perfect.
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Daniel S.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect
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Rodrigo B.
Rating: 5 out of 5
following a purchase from 11/09/2024
excellent
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Gonçalo B.
Rating: 5 out of 5
following a purchase from 15/09/2024
Fast and efficient. Excellent equipment
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Pablo B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very good products, excellent quality and treatment. I recommend them 100%.
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Walter H.
Rating: 5 out of 5
following a purchase from 14/09/2024
all good
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Stéphane R.
Rating: 5 out of 5
following a purchase from 14/09/2024
Very good.
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F
federico patricio V.
Rating: 4 out of 5
following a purchase from 14/09/2024
Excellent Service!
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M
Miguel E.
Rating: 5 out of 5
following a purchase from 14/09/2024
Everything is fine. I have already made many purchases and nothing bad to say.
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S
Silvestre G.
Rating: 5 out of 5
following a purchase from 30/08/2024
Delivery problems with GLS but everyone was helpful. Perfect body board Leash. Everything I got. Great. Would have preferred. Plug. Straight from done. them. In return guys. Attentive to your needs. Top
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Ingemar G.
Rating: 5 out of 5
following a purchase from 03/09/2024
All perfect.
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R
Rui S.
Rating: 5 out of 5
following a purchase from 11/09/2024
Bom apoio às dificuldades sentidas com o pagamento da encomenda. Products correspond to the advertised characteristics. Fast delivery time.
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C
Charly V.
Rating: 5 out of 5
following a purchase from 11/09/2024
At the top
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Ivan M.
Rating: 5 out of 5
following a purchase from 15/09/2024
Fast delivery, well packed and quality material to repair.
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Juliana M.
Rating: 5 out of 5
following a purchase from 10/09/2024
great service, everything ok, thank you!
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Juan P.
Rating: 5 out of 5
following a purchase from 11/09/2024
Very good service. To repeat
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N
Nicolas L.
Rating: 5 out of 5
following a purchase from 14/09/2024
All correct and very satisfied.
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Pilar P.
Rating: 5 out of 5
following a purchase from 11/09/2024
All very well.
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R
Rodolphe A.
Rating: 5 out of 5
following a purchase from 07/09/2024
Hello Mundo-Surf Your service was fast. Thank you; see you soon!
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GIANLUCA S.
Rating: 5 out of 5
following a purchase from 10/09/2024
Fast and reliable
T
Tim K.
Rating: 5 out of 5
following a purchase from 06/09/2024
they had a great deal for my board and the package came fast and safe. would buy again :D
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federico F.
Rating: 5 out of 5
following a purchase from 27/08/2024
Everything perfect
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Esther R.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very fast delivery and perfect product for my SUPs
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José Luis H.
Rating: 5 out of 5
following a purchase from 26/08/2024
Very good service.
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M
Mikel I.
Rating: 1 out of 5
following a purchase from 23/08/2024
I have not received anything. My order has been returned. What can I do? I have not received my money back
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Response from Mundo-Surf
Hello Mikel and thank you for your order. Your order was sent to Parcel Shop. Once there disappointed it came back to our facility because no one picked it up on time.
We have sent it again and they have confirmed that this time it has been picked up.
We hope everything is ok.

Best regards, Ignacio.
J
juan P.
Rating: 5 out of 5
following a purchase from 07/09/2024
All is well!
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A
Alberto B.
Rating: 5 out of 5
following a purchase from 09/09/2024
Excellent service
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Rafa P.
Rating: 5 out of 5
following a purchase from 08/09/2024
Safe and fast order. Satisfied with the purchase.
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Pierluigi G.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great product and excellent sales service
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Sebastian R.
Rating: 5 out of 5
following a purchase from 04/09/2024
Super!
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Guillaume G.
Rating: 5 out of 5
following a purchase from 04/09/2024
Perfect
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R
Randall M J.
Rating: 5 out of 5
following a purchase from 08/09/2024
Ignacio's service, treatment and professionalism have been exceptional.
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A
Alessandra D.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great product and great service!
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