Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 4 and 5 stars

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A
Alex L.
Rating: 5 out of 5
following a purchase from 13/08/2023
Great wheels very happy.
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Bertrand B.
Rating: 5 out of 5
following a purchase from 16/08/2023
at the top: contact, speed of treatment/delivery ...
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Fernando M.
Rating: 5 out of 5
following a purchase from 21/08/2023
I went to Mundo Surf for resin and more things that I needed and Sebas attended me luxury as always. The best place to buy material to make surfboards.
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Antonio V.
Rating: 5 out of 5
following a purchase from 16/08/2023
Great service. Fast shipping. Recommended
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Anselmo L.
Rating: 5 out of 5
following a purchase from 14/08/2023
Very good service and speed. Highly recommended.
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BERNAT C.
Rating: 5 out of 5
following a purchase from 11/08/2023
VERY FAST AND VERY FRIENDLY.
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Hugo B.
Rating: 5 out of 5
following a purchase from 14/08/2023
Everything perfect and with the utmost confidence !
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Pierre B.
Rating: 5 out of 5
following a purchase from 15/08/2023
Colis reçu rapidement, et bien emballé
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Luke P.
Rating: 5 out of 5
following a purchase from 15/08/2023
The ordering process was easy and the grip arrived in 3 days. I haven't tried the grips yet but they look very good.
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Jorge M.
Rating: 5 out of 5
following a purchase from 16/08/2023
The store is very good, they have a great variety and deliveries are very fast.
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Pascal L.
Rating: 5 out of 5
following a purchase from 10/08/2023
Very good. Good value for money
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Jose Lito M.
Rating: 5 out of 5
following a purchase from 15/08/2023
Perfeito
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Stevan B.
Rating: 5 out of 5
following a purchase from 24/07/2023
excellent as always
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Lorena M.
Rating: 5 out of 5
following a purchase from 16/08/2023
Good buy
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Julian P.
Rating: 5 out of 5
following a purchase from 12/07/2023
Good customer service. Product ste as discribed
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Pablo M.
Rating: 5 out of 5
following a purchase from 15/08/2023
Fast and very well packaged, we will come back to take things, greetings.
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Xisco M.
Rating: 1 out of 5
following a purchase from 10/08/2023
Difficult to return for size change, expensive shipping costs. I will not buy again for the moment!
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Response from Mundo-Surf
Bonjour Xisco,

Nous sommes désolés de ne pas pouvoir donner les frais de port pour les îles Baléares. Il est vrai que le transport vers les îles est une charrette, nous en assumons une partie en ne facturant que 10,90€ de frais de port, mais nous ne pouvons pas en assumer la totalité. C'est l'inconvénient de vivre au paradis :-)

Nous vous saluons et espérons vous revoir chez mundo-surf,

Sebas
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john G.
Rating: 5 out of 5
following a purchase from 14/08/2023
Awesome service, thank you!
T
thierry T.
Rating: 5 out of 5
following a purchase from 08/08/2023
Excellent as usual: fast, efficient.
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arnaud S.
Rating: 5 out of 5
following a purchase from 14/08/2023
Thank you for your responsiveness.
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Emmanuel A.
Rating: 4 out of 5
following a purchase from 07/08/2023
Precio contenido, pero GLS no es fiable. Hé esparado el articulo el viernes como previsto, pero nadie ha venido, y peor impossible de saber la nueva fecha de entrega...
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Arthur S.
Rating: 5 out of 5
following a purchase from 24/07/2023
I ordered an 8 foot board on Monday and received it on Thursday. Very good experience
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Miguel E.
Rating: 5 out of 5
following a purchase from 09/08/2023
Everything was fine. Only a confusion with a product
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Antonio L.
Rating: 5 out of 5
following a purchase from 07/08/2023
Perfect
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Ruben N.
Rating: 5 out of 5
following a purchase from 09/08/2023
Everything was correct and the service was excellent
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jordi A.
Rating: 5 out of 5
following a purchase from 09/08/2023
fast delivery and perfect order, very efficient!
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Alvaro D.
Rating: 5 out of 5
following a purchase from 09/08/2023
Fantastic experience. Perfect everything. 100% recommended. Very professional.
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José antonio M.
Rating: 5 out of 5
following a purchase from 08/08/2023
Great
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Christian M.
Rating: 5 out of 5
following a purchase from 09/06/2023
The place to shop! From now on this is the place where I will buy all I need for my next surf-trip! Best price, perfect communication and fast delivery! I couldn't be more happy!
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Bianca L.
Rating: 5 out of 5
following a purchase from 24/07/2023
Friendly service. Fast order processing.
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Andrés T.
Rating: 5 out of 5
following a purchase from 08/08/2023
All ok
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Franck M.
Rating: 5 out of 5
following a purchase from 01/08/2023
Very satisfied with my purchase: delivered in 2 days!
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Rafael R.
Rating: 5 out of 5
following a purchase from 08/08/2023
All very good and fast. Great product 100% recommendable.
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JAIME M.
Rating: 5 out of 5
following a purchase from 17/07/2023
Everything is perfect. First class material, very good service and excellent prices. It couldn't be better.
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Ana C.
Rating: 5 out of 5
following a purchase from 06/08/2023
I miss that at least it came in another type of packaging ...not the suit in a box !!!! But well it came good
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Nuno C.
Rating: 5 out of 5
following a purchase from 01/08/2023
All good. App and website needs UX and UI improvements.
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Jose S.
Rating: 2 out of 5
following a purchase from 03/08/2023
Assuming that the online store is focused on surfing and assuming that the people who work for the company are professionals in their work because they practice or at least know the sport I do not understand how they can send a high-end wetsuit folded in rectangular folds and stuffed in a cardboard box just over a span wide / long. The wetsuit has been permanently marked without having been used and the neoprene will end up suffering in those areas.
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Response from Mundo-Surf
Bonjour José,

Nous sommes désolés pour la gêne occasionnée, nous en avons tenu compte et les shorties sont également envoyées dans notre boîte spéciale pour combinaisons, qui est beaucoup plus grande que celle que vous avez reçue. Ne vous inquiétez pas des plis dans le néoprène, ce n'est que lors du stockage, où ils sont pliés en 2 ou 3. Ces plis disparaissent lorsque la combinaison est suspendue et n'affectent pas sa durée de vie.

Merci beaucoup,

Sebas
Responsable du service clientèle.
C
claudia D.
Rating: 5 out of 5
following a purchase from 01/08/2023
The purchase was very easy
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Caio J.
Rating: 5 out of 5
following a purchase from 26/07/2023
Fast and simple. Really enjoyable
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Rui E.
Rating: 5 out of 5
following a purchase from 24/07/2023
Muito bom. Muitissimo rapidos no envio e na entrega. 5 estrelas.
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