Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2, 4 and 5 stars

Reset filters
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 05/01/2021
all good, fast shipping and no problems
Translated reviews
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
all good. very friendly and efficient
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good, fast and arrived in perfect condition.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
Everything correct and fast.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
FAST DELIVERY AND QUALITY PRODUCTS
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 01/01/2021
Brilliant customer service - thank you
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/12/2020
Very good service.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 01/01/2021
Perfect delivery and perfect product. I used half a day on the web to find this gloves due to very low stock in Europe.
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 02/01/2021
GLS did not deliver the order on time and we were unable to deliver it on Epiphany.
Translated reviews
Response from Mundo-Surf
Hi Esther, Indeed they delivered on the 7th instead of the 5th as planned. Sorry for the inconvenience, Regards Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/01/2021
Excellent so far.
Translated reviews
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 19/12/2020
Beautiful!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/01/2021
Muito rapido ! produtos impecaveis!! thanks!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/01/2021
They delivered in a timely manner. The information about the order and shipping was great.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/01/2021
No problems at all. Perfect shipping and always informed. A 10.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/12/2020
Good prices, very fast shipping. Highly recommended.
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 22/10/2020
The manufacturing of the board took quite a bit longer than said on the site, but the board came out nice
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/12/2020
Ease of purchase, with great possibility of choice on the platform and super fast delivery.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/12/2020
Everything perfect
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 29/12/2020
As of today I have not received my package and I bought it as a gift for the Three Wise Men, after speaking twice I was attended very kindly, supposedly the fault of the transport company, but my order has not arrived.
Translated reviews
Response from Mundo-Surf
Good morning Maria, I am very sorry for the delay, we have done everything possible with the transport company, but they have not been able to deliver your package until January 11th. Greetings, Sebas Customer Service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/12/2020
The order arrived on time, well wrapped. No problems with Mundo Surf. And the item is of good quality, just what I was looking for.
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/12/2020
The navigation is very intuitive and the customer service is unbeatable.
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/12/2020
Great, I would give it a very good, if they had sent me the tracking number of the package, without the need to ask for it. But the rest is great.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/12/2020
They attended me perfectly through the chat, advising me and answering all my doubts.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Highly recommended. Fast, serious, and super cordial.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Very fast service.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/12/2020
Everything perfect, as always
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/12/2020
Very good service. No negative aspects to mention
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2020
Everything was perfect. The product is as requested, arrived on time and I was kept informed at all times of the status of my order in a very special way. I will definitely repeat.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
I bought a surfboard among other things. It arrived in 48 hours and in perfect condition. The surfboard was very well packaged and protected. I had to return some booties and no problem with the refund. I will buy again for sure.
Translated reviews
C
Compratore verificato
Rating: 4 out of 5
following a purchase from 26/12/2020
Excellent service. Only flaw the packaging could have been definitely more protective. Otherwise all ok!
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 26/12/2020
4
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Excellent quality and price and very good personal treatment
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 05/12/2020
I still haven't received the skateboard and I've been waiting for a month.
Translated reviews
Response from Mundo-Surf
Good morning Arturo, GLS tells us that they can not deliver your package because the address is incomplete, and we can not contact you by phone. Please send the correct address to [email protected] so we can solve the issue. Regards Sebas
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
perfect
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 22/12/2020
All very well except one of the items that did not arrive, the order took only six days to reach me in the Canary Islands being in Christmas time. The only problem was that I forgot one of the items that did not arrive.
Translated reviews
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 22/12/2020
Very helpful staff for any information, order arrived quickly despite being under the holidays! And of course perfect item!
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/12/2020
all ok
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
Quality and speed ?????
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
All good.
Translated reviews
We use cookies for audience measurement and improving user experience.