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C
Rating: 5 out of 5
Very good, fast and arrived in perfect condition.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 1, 2, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Everything correct and fast.
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C
Rating: 5 out of 5
FAST DELIVERY AND QUALITY PRODUCTS
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V
Rating: 5 out of 5
Brilliant customer service - thank you
C
Rating: 5 out of 5
Very good service.
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C
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Perfect delivery and perfect product. I used half a day on the web to find this gloves due to very low stock in Europe.
C
Rating: 1 out of 5
GLS did not deliver the order on time and we were unable to deliver it on Epiphany.
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Response from Mundo-Surf
Hi Esther, Indeed they delivered on the 7th instead of the 5th as planned. Sorry for the inconvenience, Regards Sebas
C
Rating: 5 out of 5
Excellent so far.
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C
Rating: 5 out of 5
Beautiful!
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C
Rating: 5 out of 5
Muito rapido ! produtos impecaveis!! thanks!
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C
Rating: 5 out of 5
They delivered in a timely manner. The information about the order and shipping was great.
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C
Rating: 5 out of 5
No problems at all. Perfect shipping and always informed. A 10.
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C
Rating: 5 out of 5
Good prices, very fast shipping. Highly recommended.
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C
Rating: 4 out of 5
The manufacturing of the board took quite a bit longer than said on the site, but the board came out nice
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C
Rating: 5 out of 5
Ease of purchase, with great possibility of choice on the platform and super fast delivery.
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C
Rating: 5 out of 5
Everything perfect
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C
Rating: 1 out of 5
As of today I have not received my package and I bought it as a gift for the Three Wise Men, after speaking twice I was attended very kindly, supposedly the fault of the transport company, but my order has not arrived.
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Response from Mundo-Surf
Good morning Maria, I am very sorry for the delay, we have done everything possible with the transport company, but they have not been able to deliver your package until January 11th. Greetings, Sebas Customer Service
C
Rating: 5 out of 5
The order arrived on time, well wrapped. No problems with Mundo Surf. And the item is of good quality, just what I was looking for.
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C
Rating: 4 out of 5
The navigation is very intuitive and the customer service is unbeatable.
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C
Rating: 4 out of 5
Great, I would give it a very good, if they had sent me the tracking number of the package, without the need to ask for it. But the rest is great.
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C
Rating: 5 out of 5
They attended me perfectly through the chat, advising me and answering all my doubts.
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C
Rating: 5 out of 5
Highly recommended. Fast, serious, and super cordial.
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C
Rating: 5 out of 5
Very fast service.
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C
Rating: 5 out of 5
Everything perfect, as always
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C
Rating: 5 out of 5
Very good service. No negative aspects to mention
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C
Rating: 5 out of 5
Everything was perfect. The product is as requested, arrived on time and I was kept informed at all times of the status of my order in a very special way. I will definitely repeat.
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C
Rating: 5 out of 5
I bought a surfboard among other things. It arrived in 48 hours and in perfect condition. The surfboard was very well packaged and protected. I had to return some booties and no problem with the refund. I will buy again for sure.
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C
Rating: 4 out of 5
Excellent service. Only flaw the packaging could have been definitely more protective. Otherwise all ok!
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V
Rating: 5 out of 5
4
C
Rating: 5 out of 5
Excellent quality and price and very good personal treatment
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C
Rating: 1 out of 5
I still haven't received the skateboard and I've been waiting for a month.
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Response from Mundo-Surf
Good morning Arturo, GLS tells us that they can not deliver your package because the address is incomplete, and we can not contact you by phone. Please send the correct address to [email protected] so we can solve the issue. Regards Sebas
A
Rating: 5 out of 5
perfect
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C
Rating: 4 out of 5
All very well except one of the items that did not arrive, the order took only six days to reach me in the Canary Islands being in Christmas time. The only problem was that I forgot one of the items that did not arrive.
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C
Rating: 5 out of 5
Very helpful staff for any information, order arrived quickly despite being under the holidays! And of course perfect item!
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C
Rating: 4 out of 5
all ok
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C
Rating: 5 out of 5
Quality and speed ?????
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C
Rating: 5 out of 5
All good.
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C
Rating: 5 out of 5
They are very up to date with what they have in stock, they prepare the shipments quickly.
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C
Rating: 5 out of 5
I had a slight problem with the carrier and the attention was excellent, in the end it was resolved but I felt supported at all times.
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