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C
Rating: 5 out of 5
Very friendly and with an exquisite attention! Very good quality material and very good price! They work very well I recommend them!
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
as always fast and good
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C
Rating: 5 out of 5
Very fast shipping. Everything perfect.
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C
Rating: 5 out of 5
He is a very happy missile and already enjoying himself in the water. I needed a more rigid body. See you in Gran Canaria
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C
Rating: 5 out of 5
Without any problem and everything as explained....I am very happy with the management and the way of working....All perfect I will buy again for sure.
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C
Rating: 5 out of 5
Everything arrived very well thank you
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V
Rating: 5 out of 5
Great custom service. They could change the address of my package while I was travelling.
C
Rating: 5 out of 5
Delighted with the purchase, good treatment, seriousness and satisfaction.
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V
Rating: 5 out of 5
Very serious
C
Rating: 5 out of 5
Attention and quality of 10!
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V
Rating: 5 out of 5
everythings good!
C
Rating: 5 out of 5
As always, perfect
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C
Rating: 5 out of 5
Always satisecho, he is my trusted surfing badulaque.
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C
Rating: 5 out of 5
Fast website with first class material and very good discounts
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C
Rating: 5 out of 5
Very good service, fast service and very attentive.
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C
Rating: 5 out of 5
The shipping was very fast and they had a detail that makes the difference to other online stores, the detail was to give a bag. The truth is that I am very happy.
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C
Rating: 5 out of 5
EXCELLENT ALL
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C
Rating: 5 out of 5
All very well. To repeat
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C
Rating: 5 out of 5
Very good material. Impressive speed and excellent treatment in the wep. thank you very much.
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C
Rating: 5 out of 5
Very good purchase and above all fast! I will buy again!
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C
Rating: 5 out of 5
They gave me all the facilities to extend my order after it was closed. Very serious and reliable
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C
Rating: 5 out of 5
I was perfectly attended to my doubts raised by whatsapp, quickly and judiciously, without problems in the payment gateway that is simple and fast and as for delivery, it has been very fast and everything in good condition, being delicate the order placed. very very very happy and highly recommended the purchase in mudo surf
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C
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Fast and efficient.
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C
Rating: 5 out of 5
Article available, delivery in 24h, good attention by message.
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C
Rating: 5 out of 5
Great - fast and efficient
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C
Rating: 5 out of 5
VERY FAST AND ATTENTIVE
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C
Rating: 5 out of 5
Excellent service and response to your order
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C
Rating: 5 out of 5
good
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C
Rating: 5 out of 5
Fast and trouble free shipping.
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C
Rating: 5 out of 5
All correct on the part of Mundo Surf.
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C
Rating: 5 out of 5
Fast and efficient, quality products
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C
Rating: 5 out of 5
Everything was great and on time!
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C
Rating: 5 out of 5
very fast and as expected
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C
Rating: 5 out of 5
Perfect.
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C
Rating: 5 out of 5
The website is very intuitive and everything is easy. The order arrived the next day and without any problem. Great store and great professionals.
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C
Rating: 5 out of 5
Very good.constant information and the product arrived fast and in perfect condition.
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C
Rating: 5 out of 5
Very pleased
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C
Rating: 5 out of 5
Excellent product and service. A 10 for Laura, the virtual assistant.
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C
Rating: 2 out of 5
I paid about 25 euros more for insurance and special packaging (which was a simple cardboard box. Besides I was guaranteed delivery in 24-48 hours, and it took a couple of days more. Sincerely I will think again to buy again via online. The product met all the features and expectations.
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Response from Mundo-Surf
Good morning Juan, 24.90 is the normal price of the shipping costs of the surfboard you bought, it is not a supplement, as all surfboards must travel with insurance and special packaging. Regarding the deadline, you placed your order on August 8 at 13h13, being after 12h30, it left as scheduled the next day, the 9th, and on the 10th at 16h43 they tried to deliver it to you. As there was no one at your address, Sending contacted you and arranged with you to deliver the next day, the 11th. Your package was delivered on the 11th at 16h48. I am sorry that you are disappointed by our service, but please note that the 48 hours deadline has been met, which could have been 24 hours if it had been delivered the first time, on the 10th.