Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 2 and 5 stars

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L
Luis D.
Rating: 5 out of 5
following a purchase from 28/03/2024
Spectacular
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Jose Miguel A.
Rating: 5 out of 5
following a purchase from 11/04/2024
Fast shipping. Everything perfect
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Jocelyne B.
Rating: 5 out of 5
following a purchase from 10/04/2024
👍👍👍
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Pierre B.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast and accurate order and delivery.
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Joao C.
Rating: 5 out of 5
following a purchase from 11/04/2024
Super fast delivery!!! AAAA+++
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Gabriele G.
Rating: 5 out of 5
following a purchase from 09/04/2024
all okay
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marta U.
Rating: 5 out of 5
following a purchase from 10/04/2024
All very good and fast, the only thing was that the package arrived open but everything was ok.
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Franck S.
Rating: 5 out of 5
following a purchase from 09/04/2024
5/5
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Olivier F.
Rating: 5 out of 5
following a purchase from 09/04/2024
Top
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Antonio E.
Rating: 5 out of 5
following a purchase from 08/04/2024
Fast shipping and well packaged 👍🏻
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Philipp S.
Rating: 5 out of 5
following a purchase from 27/03/2024
As expected, shipping took a little longer to Germany. Otherwise the cheapest supplier and excellent product and communication.
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JOSÉ MIGUEL F.
Rating: 5 out of 5
following a purchase from 09/04/2024
The next day I had it at home. Very satisfied with the purchase, the packaging and the parcel service.
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michele L.
Rating: 5 out of 5
following a purchase from 01/04/2024
Excellent service
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ernesto C.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent product
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Rosa L.
Rating: 5 out of 5
following a purchase from 05/04/2024
The purchase was easy and fast
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eric F.
Rating: 5 out of 5
following a purchase from 04/04/2024
satisfied
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Mauro C.
Rating: 5 out of 5
following a purchase from 14/02/2024
very nice, good service
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Erlantz B.
Rating: 5 out of 5
following a purchase from 01/04/2024
The tracking number of the shipment did not work, but in 3 days I had my order. The website said 24 hours, but it seemed impossible, I assumed it was a mistake. If someone orders "against the clock" let me know.
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Fernando D.
Rating: 5 out of 5
following a purchase from 01/04/2024
Fast delivery and efficient product!
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Devora F.
Rating: 5 out of 5
following a purchase from 02/04/2024
Everything perfect, delivered on time.
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ian P.
Rating: 5 out of 5
following a purchase from 30/03/2024
perfect
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Gersende B.
Rating: 5 out of 5
following a purchase from 27/03/2024
Great!
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Gonzalo R.
Rating: 5 out of 5
following a purchase from 01/04/2024
Perfect! Always a guarantee!
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Jesús R.
Rating: 5 out of 5
following a purchase from 28/03/2024
Everything perfect, if it is true that it would be cool to give away some stickers or something like that to embroider it then it would be 10/10
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Cesar L.
Rating: 5 out of 5
following a purchase from 13/03/2024
It arrived quickly and in good condition. Everything perfect
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Bernardo M.
Rating: 5 out of 5
following a purchase from 31/03/2024
Everything perfect
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Hugo F.
Rating: 5 out of 5
following a purchase from 01/04/2024
Good and fast service.
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C
Carl-Hugo M.
Rating: 2 out of 5
following a purchase from 20/03/2024
Stop using GLS immediately, they are ruining your reputation.
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Response from Mundo-Surf
Hello Carl-Hugo and thank you for your order. Your delivery was slightly delayed due to the weekend and the Easter holidays when no deliveries were made. We assure you that it will go more smoothly next time.

Yours sincerely, Ignacio from Customer Service.
R
Ricki A.
Rating: 5 out of 5
following a purchase from 01/04/2024
Everything was perfect. Very fast service.
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Loris L.
Rating: 5 out of 5
following a purchase from 25/03/2024
Perfect Board, thank you!
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Cynthia C.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very good quality, fits perfectly on the seat and the strap keeps the cover in place.
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Guilherme C.
Rating: 1 out of 5
following a purchase from 26/03/2024
Ocorreu algum erro no sistema e meu pedido veio completamente errado
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Response from Mundo-Surf
Hello Guilherme, and thank you for your order. Your order states that it was made with a size M Billabong Intruder wetsuit. This is the model we sent correctly according to your order and recorded by the system. In any case, if it's not the size you wanted, as you mentioned via WhatsApp, you can exchange the size if necessary.

Best regards,
Ignacio from Customer Support.
E
Enrique Angel R.
Rating: 5 out of 5
following a purchase from 26/03/2024
Secure purchase.
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Alberto F.
Rating: 5 out of 5
following a purchase from 26/03/2024
Perfect. Fast and professional service. The board and the invention arrived in one day (to Galicia), perfectly packed and without any scratches. I will definitely buy here again!
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JOSU B.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very good store for surfing and bodyboarding equipment, good prices, friendly, solve any kind of doubt. I will buy again without a doubt.
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Albert G.
Rating: 5 out of 5
following a purchase from 18/03/2024
The order was fast and efficient. But the product was damaged. It was a grip for the tail of the board, it was a soft board, we cleaned the surface well, let it dry, hooked it and waited more than 24 hours before use, but it came unhooked at the first use. Aren't the grips suitable for soft boards? Thanks anyway. Regards,
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Ivan T.
Rating: 5 out of 5
following a purchase from 25/03/2024
Fast and effective. I will trust them again.
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Rita D.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very fast delivery and well conditioned material.
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Vanessa G.
Rating: 5 out of 5
following a purchase from 26/03/2024
Everything went perfectly
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sarah I.
Rating: 5 out of 5
following a purchase from 25/03/2024
Fast and good
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