Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Thank you Frédéric, we sincerely appreciate your comment. We are glad to know that you had such a positive experience on our site "Mundo-Surf". Your satisfaction is our priority and we hope to see you again soon.
X
Xavier D.
Rating: 2 out of 5
following a purchase from 20/11/2025
Several months of waiting, when delivered not the right color and therefore all the inconvenience of returning the wrong board and the time lost in various contacts, then again several months of waiting... I ask for a commercial gesture and when the right board arrives, a low-quality pad received as compensation... While I had requested a transport cover and other accessories and stickers. Frankly, it is a lack of consideration for the customer!! (I remain polite but do not think otherwise) I absolutely do not recommend this company
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Response from Mundo-Surf
Hello Xavier,
Thank you for taking the time to share your feedback, even though we are sincerely sorry to read about your experience.
Indeed, there was a color error at the factory on your surfboard. As soon as we noticed it, we immediately restarted the production to deliver you the right board as soon as possible. We fully understand the frustration this may have caused, especially with the delays and exchanges involved.
Regarding the commercial gesture, the pad (grip) sent as compensation is a model from recognized and high-end brands like FCS or Channel Islands, used by many surfers for their quality and reliability. We are sorry if this did not meet your specific expectations (cover, accessories, stickers), it was not our intention to disappoint you.
At mundo-surf.com, we place great importance on customer satisfaction, especially for orders of technical surf equipment like boards. In your case, we did our best to quickly correct the error and finalize the delivery under good conditions.
We understand your dissatisfaction, but we also find your rating a bit harsh considering the solutions provided and the material ultimately received.
In any case, we remain at your disposal if you wish to discuss directly to clarify certain points or find an additional solution.
Sportingly
C
Cristiano A.
Rating: 5 out of 5
following a purchase from 31/03/2026
Thank you very much, later I will buy another white one
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Response from Mundo-Surf
Thank you very much, Cristiano
We are very happy to know that your experience with mundo-surf.com was positive
It will be a pleasure to help you again when you decide to buy another surfboard. We always have new options for boards, wetsuits, and surf accessories for all levels and wave conditions
See you soon and happy surfing!
F
François R.
Rating: 5 out of 5
following a purchase from 29/03/2026
Very good product
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Response from Mundo-Surf
We warmly thank you for your positive feedback, François. Your satisfaction is our priority, and we are delighted that our products meet your expectations. Do not hesitate to get back to us if you have any other comments or questions!
J
Joaquín G.
Rating: 5 out of 5
following a purchase from 11/04/2026
I have been using the Carver C7 for a few days, and I am delighted, I also have the Yow and I like the Carver axle more, easier to pump and the board is wonderful. Everything is fine, it arrived a day earlier than expected.
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Response from Mundo-Surf
Hello Joaquín!
Thank you very much for your excellent review and for sharing your experience with the Carver C7. We are glad to know that the board and the axle are meeting your expectations and that the delivery was on time. Your satisfaction is our priority. We hope to see you again soon at Mundo-Surf!
Best regards,
The Mundo-Surf team.
C
Carlos M.
Rating: 5 out of 5
following a purchase from 08/04/2026
Good prices and fast and agile service
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Response from Mundo-Surf
Dear Carlos, we sincerely thank you for your kind words and for giving us a rating of 5/5. We are glad to know that you found good prices and fast and agile service at Mundo-Surf. We hope to continue providing you with the best experience on your future visits.
J
Jesús V.
Rating: 5 out of 5
following a purchase from 08/04/2026
Everything is correct.
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Response from Mundo-Surf
Dear Jesus,
We sincerely thank you for your comment and 5/5 rating. We are glad to know that your experience at Mundo-Surf has been satisfactory. If you have any additional suggestions or comments, please do not hesitate to let us know.
Sincerely,
The Mundo-Surf team
T
Tristan B.
Rating: 5 out of 5
following a purchase from 27/03/2026
Very good
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Response from Mundo-Surf
Hello Tristan,
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted that you enjoyed your experience on our site "Mundo-Surf" and we hope to see you again soon to explore more of our universe.
Best regards,
The Mundo-Surf team
A
Ana D.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very fast everything
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Response from Mundo-Surf
Dear ANA, we sincerely appreciate your comment and are glad to know that you found our platform "Mundo-Surf" fast and efficient. We are committed to providing the best possible experience for our users. We hope to see you again soon!
M
Michael B.
Rating: 5 out of 5
following a purchase from 07/04/2026
Great company, very easy to order and delivered on time
Response from Mundo-Surf
Dear Michael, thank you very much for your positive feedback and for giving us a 5/5 rating! We are pleased to hear that you found our ordering process easy and that your delivery was on time. We look forward to serving you again soon!
A
Anton L.
Rating: 5 out of 5
following a purchase from 29/03/2026
Product conforms and fast delivery
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Response from Mundo-Surf
Thank you very much, Anton!
We are delighted that the product is as expected and that the delivery was quick.
Thank you for your trust and see you soon at Mundo Surf!
S
Stephanie D.
Rating: 5 out of 5
following a purchase from 18/03/2026
top!!!
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Response from Mundo-Surf
Thank you very much, Stephanie!
Glad that your experience with Mundo Surf was great!!!
See you very soon for your next sessions!
V
Valeria G.
Rating: 5 out of 5
following a purchase from 17/03/2026
Very helpful in handling a somewhat complicated shipment!
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Response from Mundo-Surf
Hello Valeria!
Thank you very much for your review! We are happy to know that our team was very helpful in managing a somewhat complicated shipment. At Mundo-Surf, we always strive to offer quality products, safe and fast shipping, and excellent customer service to make every purchase satisfying.
L
Lourdes C.
Rating: 5 out of 5
following a purchase from 29/03/2026
Everything great
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Response from Mundo-Surf
Hello Lourdes!
Thank you very much for your review! We are glad to know that your experience at Mundo-Surf was great. We strive every day to offer quality products, fast shipping, and exceptional customer service, ensuring that every purchase in our online surf shop is satisfactory.
We hope to see you again soon!
J
José C.
Rating: 2 out of 5
following a purchase from 26/03/2026
Waiting for them to send me resin in good condition, they are giving me trouble for a simple kg that is yellow and does not remain transparent.
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Response from Mundo-Surf
Hello Jose,
As we have explained to you by email, the slightly yellowish or greenish tint of the H72-UV resin in liquid state is completely normal. This type of resin is not completely transparent until it hardens, at which point it becomes fully transparent.
This is a usual behavior of the product and does not indicate that it is in bad condition.
M
Manuel Jesus P.
Rating: 5 out of 5
following a purchase from 25/03/2026
Very satisfied with the purchase, speed of delivery and packaging.
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Response from Mundo-Surf
Hello Manuel Jesús!
Thank you very much for your 5-star review! We are glad to know that you are very satisfied with your purchase at Mundo-Surf, and that you appreciated our fast delivery and secure packaging. We strive to always offer quality products and a comfortable and reliable online surfing shopping experience.
We hope to see you again soon in our store!
C
Carolien S.
Rating: 5 out of 5
following a purchase from 12/03/2026
Delivered quickly
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Response from Mundo-Surf
Hello Carolien!
Thank you very much for your 5-star review! We are glad that your purchase at Mundo-Surf was delivered quickly. We always strive to provide quality surf products and excellent customer service, so that your experience with our online surf shop is optimal.
G
German V.
Rating: 5 out of 5
following a purchase from 08/03/2026
Perfect
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Response from Mundo-Surf
Hello German!
Thank you very much for your review! We are glad to know that your experience at Mundo-Surf has been perfect. We strive to offer quality products and exceptional customer service so that every purchase is satisfactory. We hope to see you again soon in our online surf shop!
S
Salvador H.
Rating: 5 out of 5
following a purchase from 21/03/2026
Good service!
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Response from Mundo-Surf
Hello Salvador!
Thank you very much for your review! We are glad to know that you enjoyed good service at Mundo-Surf. We work every day to provide the best customer service and an easy shopping experience in our online surf store.
We hope to see you again soon and continue offering you the best surf gear!
J
Jose Antonio R.
Rating: 5 out of 5
following a purchase from 27/03/2026
Excellent service and products
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Response from Mundo-Surf
Hello Jose Antonio!
Thank you very much for your 5-star review! We are glad to know that you had an experience with excellent service and quality products at Mundo-Surf. We work every day to offer the best online surf shop, with customer service and surf equipment that meets our customers' expectations.
We hope to see you again soon!
P
Pascal F.
Rating: 5 out of 5
following a purchase from 08/03/2026
Fast and perfect communication.
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Response from Mundo-Surf
Hello Pascal!
Thank you very much for your feedback! We are delighted that you are satisfied with the speed and perfect communication during your purchase at Mundo-Surf. We always strive to offer quality products and exceptional customer service for an optimal online surf shop shopping experience.
M
Manuel M.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything great
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Response from Mundo-Surf
Thank you very much, Manuel!
We are glad to know that everything was great. At Mundo Surf, we work to make your experience always like this.
We look forward to seeing you soon!
A
Alessandro C.
Rating: 2 out of 5
following a purchase from 18/03/2026
I did not receive any information about the shipment until I requested it. All the items received had the packaging highly damaged. Both the wax, the Finn, and the leash.
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Response from Mundo-Surf
Dear Alessandro,
On March 18, we sent you the tracking of the shipment. With this link, you should be able to follow the progress of your order.
We are sorry if the packaging did not arrive in perfect condition and if some products were damaged. We invite you to submit a request through the complaint form for transport available on our website, so we can proceed with the compensation provided.
Thank you for your understanding.
V
Victor Manuel S.
Rating: 5 out of 5
following a purchase from 19/03/2026
Product as described. 100% satisfied
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Response from Mundo-Surf
Hello Victor Manuel, thank you very much for your comment! We are glad to know that the product arrived as described and that you are 100% satisfied. We strive to always offer quality products and clear descriptions so that your experience is excellent.
R
Rafael L.
Rating: 5 out of 5
following a purchase from 16/03/2026
Speed and well packaged.
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Response from Mundo-Surf
Hello Rafael, thank you for your review! We are glad that you highlighted the speed of our service and that the order arrived well packaged. We work to ensure that every shopping experience is smooth and safe, we hope to see you again soon!
P
Pedro M.
Rating: 5 out of 5
following a purchase from 23/03/2026
Magnificent service
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Response from Mundo-Surf
Hello Pedro, thank you very much for your comment! We are glad to know that you found our service magnificent. Your satisfaction is our priority and we hope to continue offering you equally excellent experiences.
N
Nic V.
Rating: 5 out of 5
following a purchase from 04/03/2026
Correctly delivered. Arrived neatly packaged.
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Response from Mundo-Surf
Hello Nic, thank you very much for your response! Glad to hear that your order was delivered correctly and arrived neatly packaged. We do our best to ship every order safely and carefully, and hope to serve you again soon!
A
Alvaro P.
Rating: 5 out of 5
following a purchase from 14/03/2026
Everything perfect and fast!
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Response from Mundo-Surf
Thank you very much, Álvaro!
We are glad to know that everything was perfect and quick
We look forward to seeing you soon at Mundo Surf!
C
Carlos C.
Rating: 5 out of 5
following a purchase from 16/03/2026
Incredible, everything was great the next day my order arrived, better than Amazon :)
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Response from Mundo-Surf
Thank you very much, Carlos!
We are glad to know that everything was incredible and that your order arrived the next day. Comments like this motivate us a lot!
We hope to see you soon at Mundo Surf!
E
Evelyn G.
Rating: 1 out of 5
following a purchase from 27/02/2026
I am very disappointed as I have not received my ordered and already paid goods.
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Response from Mundo-Surf
Hello Evelyn,
We are very sorry for the inconvenience. Unfortunately, your package has been lost. However, we have already arranged for the shipment again yesterday, so you are expected to receive the shipment later this week.
We thank you for your understanding and patience.
K
Kalina K.
Rating: 5 out of 5
following a purchase from 21/02/2026
I am very satisfied with the shop! On time and the product was great!
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Response from Mundo-Surf
Thank you very much for your review, Kalina!
We are very pleased that you are very satisfied with our shop, that the delivery was on time and that the product arrived great.
P
Pedro A.
Rating: 5 out of 5
following a purchase from 06/03/2026
Best surf shop ever!!
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Response from Mundo-Surf
Thank you so much, Pedro!
We’re stoked to hear you think we’re the best surf shop ever!!
Thanks for trusting Mundo Surf and see you soon in the water! 🏄
S
Sambor B.
Rating: 1 out of 5
following a purchase from 17/02/2026
I can only advise against buying from this store. I was cheated there twice. The first time I wanted to buy funboard fins. The picture and description showed short, round fins. However, long, pointed fins were delivered. When I complained about it, I only received the response: "You got your fins. If you don't like them, send them back at your own expense." That cost me 20 € in shipping to Spain. The second time I bought a Bodyboard Pride Spartan "46". According to the description, it was supposed to have a Surlyn bottom slick, but it was actually built with only an HDPE slick. After I raised this issue, I had to wait ten days until the shop supposedly clarified everything with the manufacturer – that would have been fine. After that, I was offered either a 20% discount or a refund. I chose the refund. Then there were two alleged pickup dates with GLS, but no one showed up. The customer service manager Sebastian apparently didn't create any order with GLS, but just pretended to. I then requested a return label, as the package can also be dropped off at the parcel shop. I received several emails with the text "We are sending you a return label," but without an attachment. After that, it was only said that they were working on creating one. Finally, I sent the goods back myself at my own expense after four weeks. Very bad experience with this shop. Conclusion: If you want to receive something that does not match the description and then have to send it back at your own expense, then this store is perfect for you.
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Response from Mundo-Surf
Hello Sambor, we are sorry that your experience did not meet your expectations.
Regarding the second case, we would like to clarify that there was indeed an error in the product description of the bodyboard. Size 46 does not have a Surlyn slick, as according to the manufacturer, no Surlyn slicks can be produced in this size. This issue only affects size 46.
As soon as we learned about it, we promptly offered you a solution: either a discount so you can keep the board, or a refund. You chose the refund.
We then organized a pickup, which could not be carried out for reasons beyond our control. Nevertheless, as soon as the product arrived back with us, we refunded the full amount.
We regret the inconvenience caused and take your feedback seriously to further improve our service.
M
Mathieu C.
Rating: 5 out of 5
following a purchase from 24/02/2026
Super fast!
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Response from Mundo-Surf
Thank you very much, Mathieu!
We are delighted that the delivery was quick and that your experience with Mundo Surf is great!
See you very soon!
C
Carlos D.
Rating: 1 out of 5
following a purchase from 09/03/2026
I'm sorry but adding up everything I've spent in your store, you've never had the courtesy to give me a sticker how sad..
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Response from Mundo-Surf
Hello Carlos, we are sorry that you felt that way.
If at any time you had asked us for stickers, we would have happily added them for free to your order.
We take note of your comment and hope to surprise you on your next purchase. Thank you for trusting Mundo Surf!
M
Mauro M.
Rating: 5 out of 5
following a purchase from 20/02/2026
merchandise received on time and in excellent condition
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Response from Mundo-Surf
Thank you very much, Mauro!
We are happy that the goods arrived on time and in excellent condition. At Mundo Surf, we always work to ensure fast shipping and perfectly packaged products.
Á
Álvaro M.
Rating: 5 out of 5
following a purchase from 21/02/2026
Very good after-sales service.
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Response from Mundo-Surf
Thank you very much, Álvaro!
We are glad to know that you value our after-sales service. At Mundo Surf, we always try to be there even after the purchase.
We look forward to seeing you soon!
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