Customer reviews of Mundo-Surf

C

Comprador verificado

Rating: 5 out of 5

Published on 16/09/2021 à 16h06 following a purchase from 03/09/2021

Quick delivery. I made a mistake when ordering and the guy who attended me, I think Rafa, solved it in a moment.

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 16/09/2021 à 12h58 following a purchase from 04/09/2021

All good :)

C

Compratore verificato

Rating: 5 out of 5

Published on 15/09/2021 à 13h08 following a purchase from 29/08/2021

Store with many products. Very helpful and complete descriptions to guide you in your purchase according to your experience level.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 18h03 following a purchase from 02/09/2021

Prefect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 10h32 following a purchase from 25/08/2021

Top!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 08h47 following a purchase from 20/08/2021

Perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 13/09/2021 à 17h36 following a purchase from 02/09/2021

The order arrived correctly without delays

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 13/09/2021 à 17h12 following a purchase from 03/09/2021

I ordered a product in one color, and it has been changed. The excuse is that the product by default shows a photo in only one color, and that it could have been changed in the cart. Of course I have to pay shipping to change it, and nobody repairs the mistake.

Translated reviews

Response from Mundo-Surf Published on 14/09/2021

Good afternoon Julieta, We have sent you the suitcase in Camo color, because that's how you have asked us, as you can see in the invoice that we have sent you by mail, or in the summary of your order from your account. In the product sheet, when you choose the color Camo, the image of the suitcase in Camo color, is all correct. However, if it is not the color you wanted, you can return it to us without problem and we will proceed to refund. Regards Sebas Customer Service

C

Comprador verificado

Rating: 5 out of 5

Published on 12/09/2021 à 14h01 following a purchase from 01/09/2021

The order arrived on schedule and in perfect condition.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 12/09/2021 à 12h34 following a purchase from 01/09/2021

Great range of models and sizes and very fast shipping. ????

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 12/09/2021 à 11h36 following a purchase from 01/09/2021

The body board cover was one size fits all and does not fit my 45 inch body. The web site did not specify anything.
I called on Friday and I'm still waiting for them to suggest which one to exchange it for, and of course, I guess I have to pay for the expenses. A disappointment to buy on line on your website

Translated reviews

Response from Mundo-Surf Published on 14/09/2021

Good morning Teodoro, The bodyboard holsters are one size fits all, normally even a 45''. My colleague Ignacio has emailed you a recommendation of a cover that is larger than the NMD initially ordered. You can send us back the NMD holster that does not fit and we will proceed to refund it without any problem. Regards Sebas Customer Service

V

Verified buyer

Rating: 5 out of 5

Published on 09/09/2021 à 18h30 following a purchase from 30/08/2021

Great product, amazing design.

C

Comprador verificado

Rating: 5 out of 5

Published on 09/09/2021 à 18h14 following a purchase from 30/08/2021

very good!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 08/09/2021 à 12h27 following a purchase from 15/08/2021

Very good attention and fast service.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 06/09/2021 à 15h11 following a purchase from 24/08/2021

The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 06/09/2021 à 12h43 following a purchase from 22/08/2021

What a great service! Great equipment available, ordered and sent ‚in no timeë!
I am very happy!

C

Comprador verificado

Rating: 5 out of 5

Published on 04/09/2021 à 14h43 following a purchase from 24/08/2021

Fast and reliable

Translated reviews

C

Compratore verificato

Rating: 5 out of 5

Published on 04/09/2021 à 14h19 following a purchase from 24/08/2021

Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 16h25 following a purchase from 20/08/2021

I have purchased from them on several occasions. Professional and fast shipping!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 15h07 following a purchase from 22/08/2021

The order arrived very quickly.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 14h14 following a purchase from 20/08/2021

Seriousness and speed! A pleasure to buy in this store

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 31/08/2021 à 11h41 following a purchase from 17/08/2021

Two days delivery everything very easy! Thank you!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/08/2021 à 08h05 following a purchase from 13/08/2021

I will repeat

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 29/08/2021 à 20h58 following a purchase from 16/08/2021

Perfect super fast shipping.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 17h00 following a purchase from 16/08/2021

Excelente, tanto ao nivel da qualidade como dos prazos de entrega!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 15h06 following a purchase from 03/08/2021

Excelente em tudo. Plenamente satisfeito e fiquei cliente!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 11h58 following a purchase from 15/08/2021

Everything perfect

Translated reviews

C

Comprador verificado

Rating: 2 out of 5

Published on 24/08/2021 à 16h21 following a purchase from 05/08/2021

They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.

Translated reviews

Response from Mundo-Surf Published on 26/08/2021

Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service

C

Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 10h51 following a purchase from 11/08/2021

The service of Mundo-surf, perfect!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 09h41 following a purchase from 12/08/2021

The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 09h27 following a purchase from 05/08/2021

Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 22/08/2021 à 18h52 following a purchase from 12/08/2021

From the advice to the fast delivery of the products, as always great.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 22/08/2021 à 13h43 following a purchase from 12/08/2021

All very well

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/08/2021 à 09h21 following a purchase from 06/08/2021

Já comprei varias vezes no Mundo Surf sem qualquer problema.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 20/08/2021 à 14h54 following a purchase from 09/08/2021

Top quality product, fast shipping, super attentive service ........ highly recommended.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 19/08/2021 à 17h04 following a purchase from 08/08/2021

Fast and perfect shipping, as always!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 19/08/2021 à 16h26 following a purchase from 07/08/2021

All ok

Translated reviews

V

Verified buyer

Rating: 2 out of 5

Published on 18/08/2021 à 18h40 following a purchase from 15/07/2021

Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...

Response from Mundo-Surf Published on 19/08/2021

Hi David,
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service

C

Comprador verificado

Rating: 5 out of 5

Published on 17/08/2021 à 15h38 following a purchase from 06/08/2021

Very fast order fulfillment and delivery.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 16/08/2021 à 08h29 following a purchase from 04/08/2021

Very fast, on schedule

Translated reviews