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C
Rating: 5 out of 5
Everything perfect!!! As always!!!!
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Muito rápido mesmo.....fiquei impressionado
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C
Rating: 5 out of 5
I was promptly informed about the estimated delivery date and it was 100% met. The package was in perfect condition, so on both counts I am very happy. I would definitely buy from them again.
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C
Rating: 5 out of 5
Very good service and advice
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C
Rating: 5 out of 5
Excellent service and overnight delivery. Very pleased!
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C
Rating: 5 out of 5
.......
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V
Rating: 2 out of 5
Delivery ist stated 1day. Major factor for order. Took a week!
Response from Mundo-Surf
Hi Charlotte and thanks for your feed back,
Please note that the 24 hours delivery is available for Spain. Delivery to Germany is 2-3 days with GLS,
Regards
Sebastian
Please note that the 24 hours delivery is available for Spain. Delivery to Germany is 2-3 days with GLS,
Regards
Sebastian
A
Rating: 5 out of 5
super skate reçu tres vite => muy bien
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C
Rating: 5 out of 5
Super fast delivery service. Very happy with the people at Mundo Surf. My next purchase will be here.
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C
Rating: 5 out of 5
Everything is perfect!
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C
Rating: 5 out of 5
Great!!!
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C
Rating: 5 out of 5
Very fast delivery and very good
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C
Rating: 5 out of 5
All good
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C
Rating: 5 out of 5
As a suggestion, it would be ideal to receive the packages in a box or envelope with your brand and/or logo instead of a transparent plastic bag. As a gift it is more elegant and as your own purchase you enhance your brand.
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C
Rating: 5 out of 5
Speed and quality
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C
Rating: 5 out of 5
venditore affidabile, consegna abbastanza veloce considerato il paese di spedizione, merce ben confezionata
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C
Rating: 5 out of 5
Excellent service and communication. The order was shipped very quickly.
Everything was great!
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Everything was great!
C
Rating: 5 out of 5
Fast and efficient. Excellent choice of products for sale.
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A
Rating: 5 out of 5
Perfect Fast delivery
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C
Rating: 5 out of 5
Very attentive and friendly I had a little problem and they solved it in no time, thank you.
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C
Rating: 5 out of 5
Easy management. Super fast shipping.
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C
Rating: 1 out of 5
I am sorry for the bad experience, I have been a surfer for 35 years and I have not bothered buying surf items, on the contrary I enjoy it. But I ordered two products and they delivered both wrongly.
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Response from Mundo-Surf
Good morning Eduardo, Effectivement the socks are 2mm thick and not 3, and the gloves are 2mm and not 4. We have corrected the error on the website, thanks for your feedback. We have corrected the error on the web, thanks for your feedback. If you want us to recover the products and refund you, just tell my colleague Ignacio. Regards and sorry for the inconvenience. Sebastian Customer service and post sales
C
Rating: 5 out of 5
Fast and good customer service.
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C
Rating: 5 out of 5
I asked by mail and the response was fast and accurate. The order arrived in 1 day, everything was correct and fast.
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C
Rating: 1 out of 5
The default purchase process offers the purchase through a financial company that contracts on your behalf for associated services.
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Response from Mundo-Surf
Good morning Alex and thank you for taking the time to rate our service. The default payment is a credit card payment that is charged 7 days after the purchase is made. It is processed by Sequra, a financing company, but you are not charged any interest or any expenses, it is totally free of charge for you.
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
C
Rating: 5 out of 5
Good material
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C
Rating: 5 out of 5
On the website you can find everything you need and order delivery without problems!
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C
Rating: 5 out of 5
Perfect service, information, web browsing, speed of delivery.
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V
Rating: 5 out of 5
Oggetto come da descrizione e spedizione rapidissima
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V
Rating: 5 out of 5
Shipped very quickly. Very happy with the service I received.
C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend them!
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C
Rating: 5 out of 5
The order arrived in Italy in perfect condition, the support service answered all my questions promptly!
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C
Rating: 5 out of 5
It arrived in a very short time and perfectly packaged without any damage. Just as you want when ordering.
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C
Rating: 5 out of 5
Spectacular... I placed an order with 7 products and they all arrived without any problems and super fast.
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C
Rating: 5 out of 5
tutto bene
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C
Rating: 5 out of 5
Very good treatment and fast.
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C
Rating: 5 out of 5
They are very professional and friendly. Very good treatment
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A
Rating: 5 out of 5
CLEAR!
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C
Rating: 5 out of 5
Very good buy and excellent prior information both on the web and in your youtube videos. Thank you.
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C
Rating: 5 out of 5
The website is super convenient and easy to choose the products and my order arrived the next day. Super satisfied. Congratulations!
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