Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 3, 4 and 5 stars

Reset filters
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/06/2017
All good
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 23/06/2017
I did not receive the complete order because one item was missing... I sent them an email and today after 2 weeks I am still waiting for a reply....
Translated reviews
Response from Mundo-Surf
Good morning Diego, Sorry, we had not seen your email. We will send you today the new kerosene waxed canister that you are missing. Greetings and sorry for the inconvenience,
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/06/2017
Satisfactory purchase. I placed the order and in less than 48 hours I had the order at home.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/06/2017
Perfect, very attentive
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/06/2017
Everything in perfect condition, the item, the delivery date, thank you very much.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/06/2017
Very agile and keep you informed at all times of the status of your order. highly recommended
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/06/2017
Easy and intuitive in addition to having a wide variety of technical products.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2016
Great
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/06/2017
Very good
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/05/2017
Fast and efficient delivery.
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 13/06/2017
Very fast delivery to Belgium, 4 days. Called to Customer Service for some information and they gave me great advice. Exellent service!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/06/2017
Super fast
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
Very fast and very original with emails
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
As always my purchases on this site without any problems. This time I even had the order in less than 24 hours... great!!!! Very grateful
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/06/2017
Excellent
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
Fast and correct.
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 09/06/2017
They should improve the packaging and have some details with the customer, such as sending advertising stickers as a gift, etc.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
Fast shipping, easy to pay and easy to exchange or return.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/06/2017
Satisfied
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/06/2017
Very happy with the service, pack well packed, arrived quickly, at a good price.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/06/2017
great!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/06/2017
Very pleased, as always.
Thank you.
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/06/2017
All correct
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/06/2017
The delivery time was very fast and friendly. The products arrived in perfect condition. The quality is what you would expect on the website.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/05/2017
As always, maximum effectiveness and efficiency in the management of orders. Exceptional treatment. Keep it up guys.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/06/2017
Everything perfect, both in the purchase process and in the delivery time. Great experience, I will repeat and soon ????
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/06/2017
Super fast very good customer service highly recommended.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/06/2017
fast
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/06/2017
Everything perfect, good price and fast shipping
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 31/05/2017
Price and speed
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 20/05/2017
The purchase process and shipping was good and fast. As advertised.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/05/2017
I was advised by chat very well, easy to order, well in time and a very attentive staff. Advisable and recommendable.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 03/05/2017
First order all good. Second order the opposite.
Translated reviews
Response from Mundo-Surf
Hi Julian, Could you please give us more details about the reasons for your dissatisfaction on the second order? I have reviewed this second order for a LOST surfboard, I see that the announced deadline has been met. It was ordered on 3/05/2017 and delivered on 13/06/2017, with a lead time of 5 1/2 weeks for an advertised 4-6 weeks to manufacture.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/05/2017
perfect
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 30/05/2017
Prompt receipt of order
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/06/2017
Very fast in receiving the order, and everything in perfect condition!!!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/05/2017
Excellent communication, delivery as agreed very good product.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/05/2017
Good service, clear, punctual, I recommend it. If you look on the web and review well the available sizes, which is the right one according to my measurements and what models are available, you get a good purchase with quality and different models.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/05/2017
good
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/05/2017
Very fast delivery and secure purchase I will buy from this store again.
Translated reviews
We use cookies for audience measurement and improving user experience.