Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 3, 4 and 5 stars

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A
Alvaro G.
Rating: 5 out of 5
following a purchase from 30/03/2025
Everything is perfect. Fast shipping
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Tomi S.
Rating: 5 out of 5
following a purchase from 01/04/2025
Everything is correct. The best online store without a doubt. I highly recommend it.
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Response from Mundo-Surf
Hello Tomi!
V
Victor B.
Rating: 3 out of 5
following a purchase from 31/03/2025
You could have just put in a simple sticker, it would have been a nice touch.
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M
Marco G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very well everything
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E
Edurne Z.
Rating: 4 out of 5
following a purchase from 23/03/2025
Product matches description
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C
Carlos P.
Rating: 5 out of 5
following a purchase from 27/03/2025
All good
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D
Dany P.
Rating: 5 out of 5
following a purchase from 23/03/2025
Great, responsive and skilled
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C
Chete G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good
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L
Luis P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Everything perfect
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Emilio Jose B.
Rating: 5 out of 5
following a purchase from 26/03/2025
Everything perfect...!
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M
María del Pilar L.
Rating: 5 out of 5
following a purchase from 25/03/2025
Just like in the photo
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Ramón Javier G.
Rating: 5 out of 5
following a purchase from 26/03/2025
Perfect
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Natalia K.
Rating: 5 out of 5
following a purchase from 22/03/2025
Great
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L
Laura V.
Rating: 3 out of 5
following a purchase from 24/03/2025
The attention was a 10 and the shipping and the product were great. But the size didn't fit us and returns are a bit of a hassle.
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Response from Mundo-Surf
Laura, thank you for your order and for your review. Our return policy explains everything about how to make returns. Thank you for your feedback and we hope it has been clarified! Ignacio, customer service.
C
claudio L.
Rating: 5 out of 5
following a purchase from 18/03/2025
The best order confirmation I have ever received in my life. Superfast delivery.
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D
David R.
Rating: 5 out of 5
following a purchase from 18/03/2025
Fast delivery
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M
Manuel S.
Rating: 5 out of 5
following a purchase from 15/03/2025
awesome!!
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M
Mateo R.
Rating: 5 out of 5
following a purchase from 18/03/2025
Fast shipping
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V
Vanesa G.
Rating: 5 out of 5
following a purchase from 14/03/2025
Everything perfect and very fast
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Álvaro A.
Rating: 5 out of 5
following a purchase from 11/03/2025
good service
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A
Antonio R.
Rating: 5 out of 5
following a purchase from 09/03/2025
Good value for money. The order arrived on time.
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Mikel Z.
Rating: 5 out of 5
following a purchase from 09/03/2025
Satisfied
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A
Alessia R.
Rating: 5 out of 5
following a purchase from 07/03/2025
Great product and fast shipping!
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S
Sara E.
Rating: 5 out of 5
following a purchase from 05/03/2025
All correct
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M
Michal U.
Rating: 5 out of 5
following a purchase from 10/03/2025
Great store, with a wide range of quality surfing products and friendly service.
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E
Enrique Alexander H.
Rating: 1 out of 5
following a purchase from 21/02/2025
I ordered 5 paraffin tablets, only 4 arrived, I complained by phone and they sent me an email saying that they had sent everything, I replied to the email saying that I only received 4 and they haven't responded to me again, it's unfortunate that you would lose a customer over 1 paraffin tablet and I will obviously recommend to my friends that they don't buy anything from you.
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Response from Mundo-Surf
Hello Enrique and thank you for your order. As we discussed over the phone and email, the system has verified that 5 tablets were sent, and we also sent you an email with a recording from the security camera showing our colleague putting the 5 tablets into your order bag. As you confirmed, the bag arrived sealed, so the 5 tablets must be inside. We hope we have clarified this for you. Best regards, Ignacio from customer service.
A
Alberto C.
Rating: 5 out of 5
following a purchase from 07/03/2025
All great
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Pedro C.
Rating: 5 out of 5
following a purchase from 25/02/2025
72h delivery in Portugal
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G
Gildas M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Fast order preparation and delivery. Perfect
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S
Santiago D.
Rating: 4 out of 5
following a purchase from 25/02/2025
I have already bought a few times and everything always arrives well and fast. In fact when I need something to repair the board I go straight to your website.
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K
Kevin L.
Rating: 5 out of 5
following a purchase from 21/02/2025
Ras Tracking and fast shipping
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C
Carlos B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Fast shipping
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M
Manuela M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Tudo ótimo como sempre😎
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P
Pere O.
Rating: 5 out of 5
following a purchase from 21/02/2025
Fast delivery and the product conformed to the description.
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D
DANIEL R.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very good service, very fast order, thank you.
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JOSE L.
Rating: 5 out of 5
following a purchase from 24/02/2025
Everything very well and fast, I received my order in 24 hours!
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JON G.
Rating: 5 out of 5
following a purchase from 22/02/2025
All very well as always.
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Paula T.
Rating: 5 out of 5
following a purchase from 19/02/2025
Good prices, ease of purchase
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A
Alicia P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very pleased
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A
Angel Luis G.
Rating: 5 out of 5
following a purchase from 18/02/2025
Fast and 100 % packaging
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