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C
Rating: 4 out of 5
All perfect.only that they could expedite the shipping process once the purchase is made.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
The only thing I can't see well is that the resin does not seem to be transparent.
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C
Rating: 4 out of 5
Delivery in a short period of time once the purchase is made
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C
Rating: 4 out of 5
Super service
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C
Rating: 4 out of 5
Quickly.
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C
Rating: 4 out of 5
They put interest to solve a small problem I had with the keels giving me solutions. Excellent direct treatment in the store
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C
Rating: 3 out of 5
The customer service is very good. However, I received my board two weeks after my purchase, although it should have been 3 or 4 days for Low Countries. Also, the package received downloads and it shows on the board.
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Response from Mundo-Surf
Hello olivier, sorry for the delay in the delivery of your order, in the month of August, our carrier for Europe has fewer trucks, and the links from one country to another take longer. Regards, Sebas
C
Rating: 4 out of 5
All good
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C
Rating: 4 out of 5
Very good store
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C
Rating: 4 out of 5
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C
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
No problem whatsoever with mundo surf, it is a shame that you work with that delivery company in Pontevedra, some rude, liars, I had to move 20 kms to go get my bodyboard, vo as in the warehouse treated everything kicked, the cardboard box of my order had 2 holes, the bodyboard was fine by miracle. A pity, I liked the attention of mundo surf but I will never again buy anything online that is delivered by the company that you have contracted here. Thank you very much for everything, mundo surf very well.
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C
Rating: 4 out of 5
all perfect but they should put on the packages some sticker for the van....ajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajajaj
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C
Rating: 4 out of 5
Good experience, it was my first order, the shipping was relatively fast and I received all the items correctly.
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C
Rating: 3 out of 5
The fins squeeze me unbearably tight
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Response from Mundo-Surf
Hi Sebastian, remember that you have 100 days to return a product, 30 days if it is a discounted product! Regards, Sebas
C
Rating: 4 out of 5
All correct, on time and in good condition
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C
Rating: 4 out of 5
Good.
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C
Rating: 4 out of 5
Very good service, fast and efficient.
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C
Rating: 4 out of 5
Good service towards the customer, very fast in responses and friendly staff. package arrived on time. To report only one damage related to the container of polyester resin, which arrived damaged with loss of material , damage presumably due to the transport company, otherwise the materials are of excellent quality.
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C
Rating: 4 out of 5
This is the fourth Foam I have ordered and of the three that were preshaped, none arrived in perfect condition. In one of them there was a little bun here, in another one there, etc... The packaging is correct, the problem is that when you pack and handle the foams you leave them marked with the buns of the fingers. Let's see if the next ones arrive in perfect condition... Everything else in the order is perfect.
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C
Rating: 4 out of 5
Correct. The only thing is that I think I'm sure I ordered the 71cm dakine Aero rack pad round and I got the 83cm ones. A little bigger than I wanted but they fit.
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C
Rating: 4 out of 5
Everything came correctly
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C
Rating: 4 out of 5
Very Good
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C
Rating: 4 out of 5
Satisfied with the order. Fast delivery and in good condition
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C
Rating: 4 out of 5
Good website and personal treatment. However, they take little care of their customers, omitting details such as giving away free shipments from time to time or giving out discount vouchers. Competition is fierce, small details make the difference.
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C
Rating: 4 out of 5
The shipment was fast and everything was correct, the service was very good.
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C
Rating: 4 out of 5
everything perfect, a neoprene did not fit me well and they changed it without any problem.
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C
Rating: 4 out of 5
Accurate product in a reasonable time
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C
Rating: 4 out of 5
Good:-) The return is a bit complicated but no problems. I would like you to put more information about the material of the articles, for example "100% cotton".
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C
Rating: 4 out of 5
Bom, fast delivery
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C
Rating: 4 out of 5
Fast and accessible. Good experience!
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V
Rating: 4 out of 5
only the more cost to Fuerteventura hold me back to buy more.Is de 75 eu also for small orders??
Response from Mundo-Surf
Hi vincent and thanks for your order, the shipping cost are 75 to canary island only for surfboards and foam, for small orders from 10.
Regards
Sebas
Regards
Sebas
C
Rating: 4 out of 5
Very good service. Fast and agile.
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C
Rating: 4 out of 5
Although the description of the Morey Bodyboard cover does not match the reality. It says it is made with 600 D neoprene and it is not. The other products ordered are as described. The shipping is fast and recommended.
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C
Rating: 4 out of 5
Satisfactory I have purchased several times and always meets its delivery and in good condition.
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C
Rating: 4 out of 5
The package arrived safely and quickly.
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C
Rating: 3 out of 5
The package was opened
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Response from Mundo-Surf
Hi Susana, Sorry for the inconvenience, we have pointed it out to the carrier, I'm glad you are not missing any products. greetings Sebas
C
Rating: 4 out of 5
Very fast and serious. Transport company a bit rough but not MUNDOSURF's fault.
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C
Rating: 4 out of 5
the arrival date was never clear to me
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C
Rating: 4 out of 5
quick and easy, when you don't want to wait 10 days for things to arrive.
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