Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 3 and 5 stars

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M
Marco Antonio R.
Rating: 5 out of 5
following a purchase from 22/12/2024
All ok!
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vincent C.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very happy with my purchase. Fast shipping. Thank you
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Raul M.
Rating: 5 out of 5
following a purchase from 20/12/2024
everything arrived in order
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Teresa M.
Rating: 5 out of 5
following a purchase from 19/12/2024
Everything is perfect! Quick and easy. Arrived ahead of time.
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Puri A.
Rating: 5 out of 5
following a purchase from 18/12/2024
I am very happy with the purchase I made. The shipping was very fast and the shipping information was excellent.
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Franchino O.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect
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Andrea C.
Rating: 5 out of 5
following a purchase from 11/12/2024
All very good, correct and fast
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Jorge G.
Rating: 5 out of 5
following a purchase from 19/12/2024
All ok 🤙 professionals
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Lola S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect
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Scott L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Fast and trouble-free
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Edurne Z.
Rating: 5 out of 5
following a purchase from 25/11/2024
Product as pictured
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Pedro V.
Rating: 5 out of 5
following a purchase from 23/12/2024
Everything perfect and good mayerial
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Angele B.
Rating: 1 out of 5
following a purchase from 07/12/2024
I received my order in pitiful condition, dirty with marks that for some did not go away even with your suggestion to clean with alcohol. Of the two pairs of flippers, one had marks that didn't show up well on the photo sent and you felt that it wasn't damaged enough to be compensated. I was unable to make an exchange, fortunately this gift is intended for children, who may be less sensitive, but I had a hard time making them presentable. This is my first experience, but it will be my last with your site.
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Response from Mundo-Surf
Hello Angele and thank you for your order.
We apologize for the dirtiness of the fins.
As we discussed on WhatsApp, we offered you the option of returning them and exchanging them for others, or offering you a discount on the product.
You preferred the discount, and that's what we applied.

We hope that everything is now settled.
Sincerely, Ignacio from customer service.
S
SANDRINE T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect!
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Igor E.
Rating: 5 out of 5
following a purchase from 17/12/2024
Fast and effective
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Felipe Noel L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very satisfied with my purchase. Congratulations team.
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jesus M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Great deal, I placed my order and it arrived in 2 days. Everything perfect, I recommend it 100%.
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Diane M.
Rating: 5 out of 5
following a purchase from 13/12/2024
T well
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Gioacchino L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Top quality product
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Julieta B.
Rating: 5 out of 5
following a purchase from 07/12/2024
All geniak
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José Julio B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Delivery in perfect condition. Great service in every way.
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Ibon M.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good service
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Daniele P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Excellent buying experience
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Maria Cristina C.
Rating: 5 out of 5
following a purchase from 12/12/2024
All good
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Gabriel P.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything perfect, even if it is pre-Christmas...
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Mariano R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Good personal treatment
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Eric B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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Bernhard O.
Rating: 5 out of 5
following a purchase from 07/12/2024
.....very fast shipping of top goods - perfect!
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Jaime A.
Rating: 5 out of 5
following a purchase from 05/12/2024
Everything perfect. Great equipment.
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Patrice R.
Rating: 5 out of 5
following a purchase from 23/11/2024
Problem-free nickel
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Secundino S.
Rating: 5 out of 5
following a purchase from 28/11/2024
All very well
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Josep B.
Rating: 1 out of 5
following a purchase from 25/11/2024
I placed the order on November 25th to be delivered on the 27th and on December 16th I still don't have the package or a solution.
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Response from Mundo-Surf
Hello Josep and thank you for your order. We apologize for the wait in the resolution of the loss of your shipment. It was a few days in search by the transport so we could not restock until they confirmed it to us.
Having already sent and received a replacement of your order.
We hope it has been solved.

Best regards. Ignacio from customer service.
N
Nuno Alexandre R.
Rating: 5 out of 5
following a purchase from 09/12/2024
5*
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Stanislas D.
Rating: 5 out of 5
following a purchase from 28/11/2024
As ordered, prepared quickly and delivered within a few days. RAS
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Manuel H.
Rating: 5 out of 5
following a purchase from 07/12/2024
Everything perfect and fast.
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Vanessa F.
Rating: 5 out of 5
following a purchase from 05/12/2024
Super fast service from one day to another, they give enough margin of return in the case of qje is for a gift and the best equipment, the guy advised me at all times and super friendly and patient, 100% recommended.
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Dario D.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very satisfied with the product, quality and timely service !
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Sergio P.
Rating: 5 out of 5
following a purchase from 04/12/2024
Impeccable
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Alain B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Express delivery, the parcel was not damaged during transport and the order corresponds to the product. I will shop on this site again!
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Violeta B.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast shipping and easy tracking
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