Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 3 and 5 stars

Reset filters
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/07/2020
Very friendly, very attentive and fast customer service, ideal table.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/09/2020
Excellent service
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 07/09/2020
It is not the first time that it says that there is stock and they call me saying that there is not and they can offer me another article... on their part good for giving a solution but for that they put that there is no stock. The 48 hours that it says in my case have never been fulfilled, it has always taken a week since I place the order. The last foam that I received was marked
Translated reviews
Response from Mundo-Surf
Hello Jon and thanks for your feed back, The 24 hours delivery is valid for products "in stock" (indicated in green above the price, it is 95% of the products) and orders placed before 14h. In case of foam, like the one you have ordered, we have a preparation time of 2 to 5 days, because the foam is stored in another warehouse, where we pick up once a week. Best regards, Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/09/2020
Excellent value for money and on time.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/09/2020
Fast delivery and no problems at all.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/09/2020
Very easy to find the desired products and easy to order.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Unbeatable price on this year's combi.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/09/2020
All the information I needed to buy the bodyboard was available on the website.
Quick delivery (24h).
Excellent!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/09/2020
Good prices and very fast delivery.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/09/2020
Great selection of material, good prices and delivery in 24h a 10/10
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/09/2020
Customer information and speed 5****
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/08/2020
Reliable site, both in purchase and delivery, as well as in reimbursement.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/09/2020
Excellent products at good prices. Fast delivery. Completely satisfied.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast and good material
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast and comfortable. All perfect flow in the case of this purchase.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
We were very happy with the service. As the surfboard we ordered had a small defect, they contacted us to confirm if we had seen that it had a solavanco, and if we really wanted to buy it. After confirmation, it arrived very quickly at home (Lisbon, Portugal).
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/08/2020
EVERYTHING HAS ARRIVED IN PERFECT CONDITION!!!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Very fast and perfect
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
All very well
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Everything perfect, article and shipping.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Everything great the price the shipping and the quality of the product. Great everything thank you.
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 28/08/2020
Great experience shopping with Mundo-Surf. Great customer care and huge selection of goodies!! Very satisfied
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/08/2020
Everything very fast in arriving and the size very well!!!!! :)
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/08/2020
Everything was perfect. Fast advice and immediate delivery
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/08/2020
Helpful and accommodate if you have any questions about your order
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 31/08/2020
The delivery was fast however the condition of the product was not good.
Translated reviews
Response from Mundo-Surf
Hello Nuria, If it happens again, do not hesitate to make a claim by filling out the form that you will find here: https://www.mundo-surf.com/es/info/40-Post-venta Our after sales service will manage it and will propose a solution. Best regards, Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/08/2020
The website works great, they have a lot of variety of products, payment without problem and fast shipping. Added to their YouTube channel and blog, the experience is very good.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
The customer service and after sales is great. I had a problem with my order and they resolved it very quickly. Excellent customer service.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/07/2020
Super easy and simple purchase, arrived in 48 hours, everything impeccable. Obrigada :)
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
Very good experience. this is actually our second order, my husband ordered a bodyboard a month and a half ago and it arrived quickly and at a good price for the quality. This time we ordered kerosene and bodyboard fins and although the fins are not the right size and we have initiated a return, everything has been correct and without problems. Anyway, we are very happy and would recommend this online store, it is a very easy way to buy good surf/bodyboard equipment on the internet, the shipments arrive super fast and the service is great.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/08/2020
Arrived very fast and in perfect condition
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/08/2020
I was surprised by the speed of delivery. De 10.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/08/2020
The order arrived in one day
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/08/2020
Safe, professional and fast
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/08/2020
Everything was great! Perfect service and the day after the order I had my new wetsuit at home!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/08/2020
Very nice!!!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2020
Everything perfect, very fast shipping.
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast shipping, well packed and fair price.
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 31/07/2020
Great and attentive service, I am very satisfied, I absolutely recommend them!!! :)
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/08/2020
My second purchase and totally satisfied. Reliable and recommended.
Translated reviews
We use cookies for audience measurement and improving user experience.